Ardella Dicki
nannie40@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 19799273 | Where is my order? | Pending | High | Ardella Dicki | — |  Darryl Jacobi | damagedloyaltyreturns | - | —Skipped | — | — | — | May 15, 2026 | - | |
| 02721095 | BOPIS pickup not ready | Closed | Normal | Ardella Dicki | — |  Ignatius Cummerata | Chat | — | 18h | ○Sent, no reply | — | — | — | May 14, 2026 | May 17, 2026 |
| 10224970 | Store experience feedback | Pending | Normal | Ardella Dicki | — |  Jacklyn Dare | loyaltyvipfragrance | - | —Skipped | — | — | — | May 4, 2026 | - | |
| 71600853 | Store experience feedback | Solved | Normal | Ardella Dicki | — |  Katrina Johns | Chat | refundshippingsamples | 14h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 64439391 | Pro discount enrollment | Closed | Normal | Ardella Dicki | — |  Mr. Skyla Trantow | damagedrefund | 23h | ⊘Not fired | — | — | — | May 3, 2026 | May 9, 2026 | |
| 56769126 | Cancel subscription / Auto-replenish | Solved | Normal | Ardella Dicki | — | Ignatius Cummerata | app | 2d 8h | ○Sent, no reply | — | — | — | Apr 26, 2026 | - | |
| 46007462 | Allergic reaction concern | Solved | Low | Ardella Dicki | — |  Vilma Gusikowski | Chat | fragrancereturns | 1h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 07428163 | Cancel subscription / Auto-replenish | Solved | Normal | Ardella Dicki | — |  Garth Dooley | damagedgift-cardfragrance | 5h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |
| 57024138 | Question about product ingredients | Solved | Normal | Ardella Dicki | — |  Mr. Lonie Hudson | apprefundshade-match | 10h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 98086410 | Birthday gift not received | Solved | High | Ardella Dicki | — | Mr. Lonie Hudson | Chat | app | 4h | ●Responded | 5/5 | — | — | Mar 30, 2026 | - |
| 49563247 | Pro discount enrollment | Closed | Normal | Ardella Dicki | — |  Leonard Waters-Howell | appwholesale | 4h | ●Responded | 5/5 | — | — | Mar 29, 2026 | Apr 3, 2026 | |
| 32828901 | Cancel order request | Solved | Normal | Ardella Dicki | — |  Dr. Mandy McLaughlin | fragrancebopis | 1h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 68277521 | BOPIS pickup not ready | Solved | Normal | Ardella Dicki | — |  Chaz Renner | wholesaleinfluencerrefund | 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 66521076 | Store experience feedback | Open | Normal | Ardella Dicki | — | Ignatius Cummerata | Social | samplesrefund | - | —Skipped | — | — | — | Mar 17, 2026 | - |
| 25413959 | Missing items in shipment | Solved | High | Ardella Dicki | — |  Faith Hilll | returnsdamagedwholesale | 1d 1h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 20193252 | Item authenticity concern | Solved | Normal | Ardella Dicki | — | Chaz Renner | loyalty | 2d | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |
| 74693257 | BOPIS order cancelled at store | Solved | Urgent | Ardella Dicki | — | Vilma Gusikowski | refundloyalty | 2h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 56198212 | Item authenticity concern | Solved | High | Ardella Dicki | — | Darryl Jacobi | shipping | 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 05459807 | Refund not received | Closed | Low | Ardella Dicki | — | Katrina Johns | — | 7h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 20, 2025 | |
| 98526740 | App login problem | Solved | High | Ardella Dicki | — | Leonard Waters-Howell | Phone | samples | 1h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - |
| 36267860 | Refund not received | Solved | Normal | Ardella Dicki | — |  Lily Raynor | Phone | returns | 15h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - |
| 85095192 | Cancel subscription / Auto-replenish | Solved | High | Ardella Dicki | — | Garth Dooley | shippingrefunddamaged | 7d 22h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 00042543 | Return after 30-day window | Solved | Low | Ardella Dicki | — | Chaz Renner | shade-match | 8h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 11038956 | Address change after shipping | Solved | Normal | Ardella Dicki | — |  Amely Pacocha | Chat | returnsfragranceinfluencer | 2h | ⊘Not fired | — | — | — | Oct 31, 2025 | - |
| 45865886 | Question about product ingredients | Solved | Normal | Ardella Dicki | — |  Eula McKenzie | Chat | damagedreturnswholesale | 1h | ●Responded | 2/5 | — | — | Oct 24, 2025 | - |
| 82206813 | Address change after shipping | Pending | Normal | Ardella Dicki | — |  Oscar O'Hara | Chat | refunddamagedfragrance | - | —Skipped | — | — | — | Oct 10, 2025 | - |
| 99055839 | Where is my order? | Pending | Normal | Ardella Dicki | — | Leonard Waters-Howell | Chat | bopisappfragrance | - | —Skipped | — | — | — | Oct 9, 2025 | - |
| 26727564 | Pro discount enrollment | Solved | High | Ardella Dicki | — | Leonard Waters-Howell | shade-match | 2h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 44417361 | App login problem | Open | Normal | Ardella Dicki | — | Garth Dooley | bopisshade-match | - | —Skipped | — | — | — | Sep 22, 2025 | - | |
| 75903111 | BOPIS order cancelled at store | Closed | Urgent | Ardella Dicki | — | Mr. Skyla Trantow | Chat | returns | 2d 18h | ●Responded | 9/11 | — | — | Sep 8, 2025 | Sep 18, 2025 |
| 11311708 | Store experience feedback | Pending | Normal | Ardella Dicki | — | Jacklyn Dare | gift-card | - | —Skipped | — | — | — | Aug 30, 2025 | - | |
| 44903469 | Influencer code not working | Solved | Normal | Ardella Dicki | — | Eula McKenzie | Chat | influencer | 10h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - |
| 50701446 | Order arrived damaged | Open | Normal | Ardella Dicki | — |  Kip Schroeder IV | — | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 79813364 | Missing items in shipment | Closed | Normal | Ardella Dicki | — | Chaz Renner | — | 2d 23h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 31, 2025 | |
| 29864812 | Wholesale order question | Solved | Low | Ardella Dicki | — | Eula McKenzie | Phone | — | 15h | ●Responded | 1/5 | — | — | Aug 21, 2025 | - |
| 24681582 | Return after 30-day window | Solved | Normal | Ardella Dicki | — | Eula McKenzie | Chat | — | 2d 14h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - |
| 65741725 | Address change after shipping | Solved | Normal | Ardella Dicki | — | Eula McKenzie | Social | samplesreturnswholesale | 1d | ⊘Not fired | — | — | — | Jul 30, 2025 | - |
| 32761277 | Address change after shipping | Closed | Normal | Ardella Dicki | — | Darryl Jacobi | Phone | — | 3h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 16, 2025 |
| 56687352 | Restock alert for backorder | Solved | High | Ardella Dicki | — | Oscar O'Hara | fragrancedamaged | 5h | ●Responded | 3/5 | — | — | Jul 12, 2025 | - | |
| 09955419 | Gift card balance question | Solved | Urgent | Ardella Dicki | — | Jacklyn Dare | shade-matchloyalty | 7h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 03168848 | Influencer code not working | Solved | Low | Ardella Dicki | — | Katrina Johns | Social | returnsvip | 4h | ⊘Not fired | — | — | — | Jun 25, 2025 | - |
| 33610262 | Refund not received | Pending | High | Ardella Dicki | — | Dr. Mandy McLaughlin | bopisvipsamples | - | —Skipped | — | — | — | Jun 6, 2025 | - |