Noel Stracke
alfred.conn1@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46636860 | Item authenticity concern | Solved | High | Noel Stracke | — |  Tommy Kuvalis | wholesale | 2h | ●Responded | 4/5 | — | — | May 21, 2026 | - | |
| 35208437 | Allergic reaction concern | Solved | Normal | Noel Stracke | — |  Julie Hodkiewicz | Chat | loyaltyapp | 1h | ⊘Not fired | — | — | — | May 18, 2026 | - |
| 65085027 | Where is my order? | Solved | Normal | Noel Stracke | — |  Oscar O'Hara | fragrancegift-cardapp | 8d 11h | ●Responded | 2/5 | — | — | May 2, 2026 | - | |
| 32818629 | Missing items in shipment | Solved | Normal | Noel Stracke | — |  Amely Pacocha | — | 1h | ○Sent, no reply | — | — | — | Apr 26, 2026 | - | |
| 51569440 | Restock alert for backorder | Solved | Urgent | Noel Stracke | — |  Faith Hilll | Social | — | 7h | ⊘Not fired | — | — | — | Apr 19, 2026 | - |
| 45296286 | Where is my order? | Pending | High | Noel Stracke | — |  Garth Dooley | damagedbopis | - | —Skipped | — | — | — | Apr 6, 2026 | - | |
| 09149236 | Item authenticity concern | Solved | Normal | Noel Stracke | — |  Mr. Cade Senger | gift-cardbopis | 4h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - | |
| 77050526 | Discount code not working | Closed | Low | Noel Stracke | — | Garth Dooley | Social | samples | 3h | ⊘Not fired | — | — | — | Mar 26, 2026 | Apr 2, 2026 |
| 36132925 | Foundation match help | Solved | Normal | Noel Stracke | — |  Mr. Skyla Trantow | — | 23h | ⊘Not fired | — | — | — | Mar 23, 2026 | - | |
| 94507923 | Restock alert for backorder | Solved | High | Noel Stracke | — |  Leonard Waters-Howell | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 33536534 | Address change after shipping | Pending | Normal | Noel Stracke | — |  Miss Amber Hintz Sr. | Chat | gift-card | - | —Skipped | — | — | — | Mar 10, 2026 | - |
| 77092591 | Lost package follow-up | Solved | Normal | Noel Stracke | — |  Eula McKenzie | returnsdamaged | 1h | ⊘Not fired | — | — | — | Mar 4, 2026 | - | |
| 21143154 | Refund not received | Solved | Low | Noel Stracke | — | Tommy Kuvalis | wholesale | 16h | ●Responded | 4/11 | — | — | Mar 2, 2026 | - | |
| 23887985 | Wrong shade sent | Closed | Normal | Noel Stracke | — |  Dr. Mandy McLaughlin | Chat | — | 6h | ●Responded | 2/5 | — | — | Feb 2, 2026 | Feb 9, 2026 |
| 63562109 | Discount code not working | Solved | Normal | Noel Stracke | — | Dr. Mandy McLaughlin | Chat | refundreturns | 6h | ●Responded | 5/5 | — | — | Feb 2, 2026 | - |
| 14253237 | App crashes at checkout | Solved | Low | Noel Stracke | — | Amely Pacocha | shipping | 1h | ●Responded | 5/5 | — | — | Jan 15, 2026 | - | |
| 06561114 | Influencer code not working | Closed | Normal | Noel Stracke | — |  Ignatius Cummerata | Chat | shippingshade-matchfragrance | 19h | ●Responded | 10/11 | — | — | Dec 26, 2025 | Dec 30, 2025 |
| 60982223 | Refund not received | Closed | Normal | Noel Stracke | — | Mr. Skyla Trantow | Chat | vip | 4h | ●Responded | 3/5 | — | — | Dec 18, 2025 | Dec 20, 2025 |
| 29656687 | Item authenticity concern | Solved | High | Noel Stracke | — | Garth Dooley | vipfragrance | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 95514674 | Order arrived damaged | Closed | Normal | Noel Stracke | — |  Darryl Jacobi | refund | 11h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 9, 2025 | |
| 17173037 | Gift card balance question | Solved | Normal | Noel Stracke | — | Julie Hodkiewicz | Chat | — | 7d 19h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 79457341 | Refund not received | Closed | Low | Noel Stracke | — | Ignatius Cummerata | Chat | damaged | 2h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 24, 2025 |
| 15844787 | Foundation match help | Closed | Normal | Noel Stracke | — |  Kip Schroeder IV | samples | 6h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 25, 2025 | |
| 93058215 | Missing items in shipment | Solved | High | Noel Stracke | — |  Jacklyn Dare | Chat | — | 9h | ●Responded | 5/5 | — | — | Nov 15, 2025 | - |
| 47737008 | Restock alert for backorder | Solved | Normal | Noel Stracke | — |  Lily Raynor | Phone | fragranceshade-matchinfluencer | 1d 5h | ●Responded | 3/5 | — | — | Nov 11, 2025 | - |
| 40666038 | Cancel subscription / Auto-replenish | Solved | Normal | Noel Stracke | — | Amely Pacocha | bopis | 4h | ●Responded | 1/5 | — | — | Nov 10, 2025 | - | |
| 87903869 | Gift card balance question | Closed | Normal | Noel Stracke | — | Kip Schroeder IV | vip | 4h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 4, 2025 | |
| 60048308 | Refund not received | Solved | Normal | Noel Stracke | — |  Steve O'Conner | Social | samplesshipping | 3h | ⊘Not fired | — | — | — | Oct 31, 2025 | - |
| 50940394 | Cancel order request | Solved | High | Noel Stracke | — |  Yazmin Jast | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - |
| 22446299 | Cancel subscription / Auto-replenish | Closed | Normal | Noel Stracke | — | Eula McKenzie | Chat | returns | 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 21, 2025 |
| 07152801 | Question about product ingredients | Solved | Normal | Noel Stracke | — | Eula McKenzie | Chat | — | 11h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 76017182 | BOPIS pickup not ready | Closed | Low | Noel Stracke | — |  Katrina Johns | — | 4h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 21, 2025 | |
| 08528916 | BOPIS pickup not ready | Pending | Normal | Noel Stracke | — | Steve O'Conner | fragrancevipwholesale | - | —Skipped | — | — | — | Sep 20, 2025 | - | |
| 12227532 | Address change after shipping | Solved | Normal | Noel Stracke | — | Amely Pacocha | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - |
| 03909978 | Shipping cost question | Solved | Urgent | Noel Stracke | — | Tommy Kuvalis | Social | — | 2d 9h | ⊘Not fired | — | — | — | Sep 8, 2025 | - |
| 01931452 | Store experience feedback | Closed | Low | Noel Stracke | — | Miss Amber Hintz Sr. | bopis | 5h | ●Responded | 2/5 | — | — | Sep 5, 2025 | Sep 9, 2025 | |
| 89432168 | App crashes at checkout | Solved | Normal | Noel Stracke | — | Katrina Johns | appdamaged | 8d 15h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 70791053 | App login problem | Solved | Normal | Noel Stracke | — |  Chaz Renner | — | 16h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 05856308 | Discount code not working | Solved | High | Noel Stracke | — | Faith Hilll | Chat | — | 18h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - |
| 51807846 | Discount code not working | Solved | Urgent | Noel Stracke | — | Darryl Jacobi | Chat | — | 11h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 66916069 | Return after 30-day window | Closed | Normal | Noel Stracke | — | Eula McKenzie | influencer | 4h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 9, 2025 | |
| 23886125 | Discount code not working | Solved | Normal | Noel Stracke | — | Dr. Mandy McLaughlin | — | 19h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |
| 63836135 | App login problem | Closed | Normal | Noel Stracke | — | Ignatius Cummerata | gift-card | 2d 23h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 1, 2025 | |
| 21678727 | BOPIS pickup not ready | Solved | Low | Noel Stracke | — | Steve O'Conner | shippingdamaged | 11h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 79021806 | Discount code not working | Pending | Normal | Noel Stracke | — | Jacklyn Dare | vipsamplesfragrance | - | —Skipped | — | — | — | Jun 3, 2025 | - |