Mrs. Marsha McClure-Smitham
sergio.price@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 89507311 | Foundation match help | Solved | Normal | Mrs. Marsha McClure-Smitham | — |  Lily Raynor | Chat | wholesaleinfluencerrefund | 11h | ●Responded | 1/5 | — | — | May 13, 2026 | - |
| 78206180 | Klarna / Afterpay split issue | Solved | Normal | Mrs. Marsha McClure-Smitham | — |  Kip Schroeder IV | — | 3h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | |
| 64307953 | Return after 30-day window | Solved | High | Mrs. Marsha McClure-Smitham | — |  Miss Amber Hintz Sr. | Chat | damagedappreturns | 2d 2h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 88122024 | App login problem | Closed | Low | Mrs. Marsha McClure-Smitham | — |  Kaela Friesen | Chat | — | 7h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 97412777 | Restock alert for backorder | Solved | Normal | Mrs. Marsha McClure-Smitham | — |  Mr. Eliza Gerhold IV | Chat | damagedrefund | 6h | ⊘Not fired | — | — | — | Mar 30, 2026 | - |
| 77120662 | App crashes at checkout | Closed | Low | Mrs. Marsha McClure-Smitham | — |  Mr. Skyla Trantow | Chat | damaged | 5h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 23, 2026 |
| 43818620 | BOPIS order cancelled at store | Closed | Normal | Mrs. Marsha McClure-Smitham | — | Mr. Eliza Gerhold IV | Social | refundfragranceinfluencer | 1d 16h | ⊘Not fired | — | — | — | Mar 21, 2026 | Mar 27, 2026 |
| 80741907 | Foundation match help | Solved | High | Mrs. Marsha McClure-Smitham | — |  Yazmin Jast | Chat | wholesaleapp | 6h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 60818966 | Pro discount enrollment | Open | Normal | Mrs. Marsha McClure-Smitham | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Mar 15, 2026 | - | |
| 93057471 | App crashes at checkout | Pending | Normal | Mrs. Marsha McClure-Smitham | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Mar 9, 2026 | - | |
| 16873622 | Question about product ingredients | Solved | Low | Mrs. Marsha McClure-Smitham | — |  Leonard Waters-Howell | viployalty | 6h | ●Responded | 5/5 | — | — | Mar 7, 2026 | - | |
| 06083698 | Store experience feedback | Pending | Normal | Mrs. Marsha McClure-Smitham | — |  Julie Hodkiewicz | returns | - | —Skipped | — | — | — | Mar 5, 2026 | - | |
| 61187419 | Shipping cost question | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Mr. Skyla Trantow | — | 1d 10h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 37695991 | Allergic reaction concern | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Mr. Skyla Trantow | appreturns | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 49469400 | Loyalty points not posting | Closed | Low | Mrs. Marsha McClure-Smitham | — |  Amely Pacocha | Chat | influencerrefundwholesale | 6h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 14, 2026 |
| 36332447 | Lost package follow-up | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Kip Schroeder IV | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 32456717 | Price match request | Solved | High | Mrs. Marsha McClure-Smitham | — |  Vilma Gusikowski | influencersamples | 1d 7h | ●Responded | 4/5 | — | — | Feb 3, 2026 | - | |
| 37883707 | Where is my order? | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Miss Amber Hintz Sr. | shippingbopis | 3h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 98540102 | Discount code not working | Solved | High | Mrs. Marsha McClure-Smitham | — |  Katrina Johns | shade-matchreturnsgift-card | 7h | ⊘Not fired | — | — | — | Jan 17, 2026 | - | |
| 77754893 | Missing items in shipment | Solved | Normal | Mrs. Marsha McClure-Smitham | — |  Steve O'Conner | gift-cardwholesaleloyalty | 12h | ●Responded | 2/5 | — | — | Dec 31, 2025 | - | |
| 94323002 | App login problem | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Mr. Eliza Gerhold IV | Social | vipsamplesapp | 2d 11h | ⊘Not fired | — | — | — | Dec 30, 2025 | - |
| 57860595 | Order arrived damaged | Open | Normal | Mrs. Marsha McClure-Smitham | — | Kaela Friesen | Chat | loyalty | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 93115041 | Refund not received | Closed | Normal | Mrs. Marsha McClure-Smitham | — |  Tommy Kuvalis | vip | 1d 9h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 19, 2025 | |
| 69313995 | Item authenticity concern | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Steve O'Conner | Social | appbopis | 2d 16h | ⊘Not fired | — | — | — | Nov 19, 2025 | - |
| 63501574 | Discount code not working | Solved | Normal | Mrs. Marsha McClure-Smitham | — |  Faith Hilll | Phone | — | 6h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - |
| 77984633 | Return after 30-day window | Solved | Low | Mrs. Marsha McClure-Smitham | — | Mr. Eliza Gerhold IV | shade-match | 2h | ●Responded | 3/5 | — | — | Oct 2, 2025 | - | |
| 98231391 | Wholesale order question | Solved | Urgent | Mrs. Marsha McClure-Smitham | — | Leonard Waters-Howell | — | 1d 10h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 11091278 | Missing samples in order | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Miss Amber Hintz Sr. | Social | loyaltybopis | 16h | ⊘Not fired | — | — | — | Aug 31, 2025 | - |
| 00789834 | Address change after shipping | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Miss Amber Hintz Sr. | Phone | bopisinfluencerwholesale | 3h | ⊘Not fired | — | — | — | Aug 23, 2025 | - |
| 48257672 | Influencer code not working | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Kip Schroeder IV | Phone | shipping | 14h | ⊘Not fired | — | — | — | Aug 22, 2025 | - |
| 61917363 | Cancel order request | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Tommy Kuvalis | — | 5h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - | |
| 69643316 | Missing samples in order | Closed | Normal | Mrs. Marsha McClure-Smitham | — | Tommy Kuvalis | — | 4h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 15, 2025 | |
| 18205706 | Loyalty points not posting | Solved | High | Mrs. Marsha McClure-Smitham | — | Steve O'Conner | shippingbopisrefund | 2d 5h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 85749805 | Address change after shipping | Solved | Normal | Mrs. Marsha McClure-Smitham | — |  Ignatius Cummerata | Social | samplesshade-matchgift-card | 2h | ⊘Not fired | — | — | — | Jul 17, 2025 | - |
| 25618558 | Cancel order request | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Ignatius Cummerata | Chat | shippingapp | 5d 21h | ●Responded | 7/11 | — | — | Jun 30, 2025 | - |
| 28324652 | Wholesale order question | Solved | Low | Mrs. Marsha McClure-Smitham | — |  Jacklyn Dare | bopissamplesshipping | 4h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |
| 55726488 | Shipping cost question | Solved | Urgent | Mrs. Marsha McClure-Smitham | — | Kaela Friesen | Chat | — | 10h | ●Responded | 5/5 | — | — | Jun 15, 2025 | - |
| 43902573 | BOPIS order cancelled at store | Solved | Normal | Mrs. Marsha McClure-Smitham | — | Yazmin Jast | Chat | — | 7h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |
| 32570929 | Allergic reaction concern | Solved | Urgent | Mrs. Marsha McClure-Smitham | — | Kip Schroeder IV | gift-card | 9h | ●Responded | 5/5 | — | — | Jun 2, 2025 | - |