Mr. Ronald Fahey
Atlas Hospitality·lindsay_ryan@atlashospitality.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 02835407 | Shipping cost question | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality |  Ignatius Cummerata | shade-matchbopisvip | 2d 22h | ○Sent, no reply | — | — | — | May 23, 2026 | - | |
| 19275562 | Price match request | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality | Ignatius Cummerata | samples | 18h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 87656926 | Klarna / Afterpay split issue | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality |  Kaela Friesen | Social | refundappshade-match | 16h | ⊘Not fired | — | — | — | May 11, 2026 | - |
| 10539384 | Foundation match help | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality |  Mr. Cade Senger | Chat | bopisapp | 2d 19h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 33765249 | Lost package follow-up | Solved | High | Mr. Ronald Fahey | Atlas Hospitality |  Kip Schroeder IV | shade-matchrefundinfluencer | 8h | ⊘Not fired | — | — | — | Apr 29, 2026 | - | |
| 26240703 | Restock alert for backorder | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality |  Eula McKenzie | Chat | shade-match | 4h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - |
| 25832096 | App crashes at checkout | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality |  Lily Raynor | Chat | shipping | 3h | ●Responded | 5/5 | — | — | Apr 9, 2026 | - |
| 19487373 | Cancel order request | Closed | Normal | Mr. Ronald Fahey | Atlas Hospitality |  Mr. Skyla Trantow | loyalty | 1h | ●Responded | 2/5 | — | — | Apr 7, 2026 | Apr 12, 2026 | |
| 82063789 | App login problem | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality |  Vilma Gusikowski | Phone | apprefund | 20h | ●Responded | 1/5 | — | — | Mar 25, 2026 | - |
| 12671417 | Cancel order request | Closed | Normal | Mr. Ronald Fahey | Atlas Hospitality |  Tommy Kuvalis | Chat | returnsrefund | 14h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Apr 2, 2026 |
| 15912691 | Where is my order? | Pending | Normal | Mr. Ronald Fahey | Atlas Hospitality | Tommy Kuvalis | Phone | influencerrefundwholesale | - | —Skipped | — | — | — | Mar 9, 2026 | - |
| 67572314 | Missing items in shipment | Solved | High | Mr. Ronald Fahey | Atlas Hospitality |  Amely Pacocha | refundgift-card | 21h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 96407235 | Pro discount enrollment | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality |  Mr. Lonie Hudson | — | 1d 14h | ⊘Not fired | — | — | — | Feb 5, 2026 | - | |
| 46803385 | BOPIS pickup not ready | Open | Normal | Mr. Ronald Fahey | Atlas Hospitality | Eula McKenzie | Chat | — | - | —Skipped | — | — | — | Feb 4, 2026 | - |
| 40023785 | Store experience feedback | Solved | Low | Mr. Ronald Fahey | Atlas Hospitality | Amely Pacocha | Chat | app | 6h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 36146336 | Refund not received | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality | Kaela Friesen | shade-match | 6h | ●Responded | 2/5 | — | — | Jan 16, 2026 | - | |
| 13415850 | Lost package follow-up | Open | Low | Mr. Ronald Fahey | Atlas Hospitality |  Dr. Mandy McLaughlin | bopis | - | —Skipped | — | — | — | Jan 14, 2026 | - | |
| 30599848 | Shipping cost question | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality | Eula McKenzie | vip | 2h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | |
| 50089228 | Restock alert for backorder | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality |  Darryl Jacobi | Phone | — | 4h | ●Responded | 2/5 | — | — | Jan 2, 2026 | - |
| 59568720 | Shipping cost question | Solved | Low | Mr. Ronald Fahey | Atlas Hospitality |  Faith Hilll | Chat | — | 1h | ●Responded | 2/5 | — | — | Dec 31, 2025 | - |
| 81171808 | Wholesale order question | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality | Dr. Mandy McLaughlin | vipwholesaleinfluencer | 2h | ●Responded | 4/11 | — | — | Nov 26, 2025 | - | |
| 62157058 | Refund not received | Pending | Low | Mr. Ronald Fahey | Atlas Hospitality | Eula McKenzie | Chat | loyalty | - | —Skipped | — | — | — | Oct 23, 2025 | - |
| 11883259 | Birthday gift not received | Pending | High | Mr. Ronald Fahey | Atlas Hospitality | Amely Pacocha | fragranceapprefund | - | —Skipped | — | — | — | Oct 4, 2025 | - | |
| 86393007 | Item authenticity concern | Solved | Urgent | Mr. Ronald Fahey | Atlas Hospitality |  Steve O'Conner | fragrancerefund | 14h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 76221690 | Allergic reaction concern | Closed | Normal | Mr. Ronald Fahey | Atlas Hospitality | Mr. Lonie Hudson | Chat | — | 1h | ●Responded | 1/5 | — | — | Oct 2, 2025 | Oct 6, 2025 |
| 55333273 | Missing samples in order | Pending | Normal | Mr. Ronald Fahey | Atlas Hospitality | Tommy Kuvalis | Phone | — | - | —Skipped | — | — | — | Oct 1, 2025 | - |
| 57919564 | BOPIS order cancelled at store | Open | High | Mr. Ronald Fahey | Atlas Hospitality | Steve O'Conner | Chat | app | - | —Skipped | — | — | — | Sep 26, 2025 | - |
| 20147199 | App crashes at checkout | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality | Lily Raynor | bopis | 1h | ●Responded | 2/5 | — | — | Sep 20, 2025 | - | |
| 17863047 | Wrong shade sent | Closed | High | Mr. Ronald Fahey | Atlas Hospitality |  Katrina Johns | Chat | loyalty | 8h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 22, 2025 |
| 51022943 | Wrong shade sent | Solved | Low | Mr. Ronald Fahey | Atlas Hospitality |  Garth Dooley | fragrancebopis | 1h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 35509054 | Allergic reaction concern | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality | Garth Dooley | wholesaleloyalty | 2d 8h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 18267647 | Influencer code not working | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality | Mr. Cade Senger | loyaltyvipapp | 6h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 79821532 | Wholesale order question | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality | Mr. Cade Senger | Phone | — | 6h | ⊘Not fired | — | — | — | Aug 21, 2025 | - |
| 53604075 | BOPIS pickup not ready | Solved | Urgent | Mr. Ronald Fahey | Atlas Hospitality | Mr. Lonie Hudson | influencer | 2h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - | |
| 37515266 | Return after 30-day window | Solved | Low | Mr. Ronald Fahey | Atlas Hospitality | Steve O'Conner | Chat | shade-matchfragrancedamaged | 1d 18h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - |
| 66272036 | Price match request | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality |  Oscar O'Hara | gift-cardshade-match | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 39239601 | Item authenticity concern | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality | Kip Schroeder IV | wholesalefragrance | 3h | ●Responded | 2/5 | — | — | Jul 27, 2025 | - | |
| 13312803 | App login problem | Solved | High | Mr. Ronald Fahey | Atlas Hospitality | Kip Schroeder IV | Phone | fragrance | 6h | ●Responded | 2/5 | — | — | Jul 24, 2025 | - |
| 22763968 | Allergic reaction concern | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality | Mr. Cade Senger | Chat | — | 6h | ●Responded | 2/5 | — | — | Jul 13, 2025 | - |
| 51460781 | Discount code not working | Closed | Low | Mr. Ronald Fahey | Atlas Hospitality | Mr. Lonie Hudson | Chat | bopis | 6h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 19, 2025 |
| 68323337 | Question about product ingredients | Solved | Low | Mr. Ronald Fahey | Atlas Hospitality | Faith Hilll | app | 12h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 52629564 | App crashes at checkout | Solved | Normal | Mr. Ronald Fahey | Atlas Hospitality | Katrina Johns | — | 2d 19h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |
| 31297652 | Gift card balance question | Pending | Normal | Mr. Ronald Fahey | Atlas Hospitality | Ignatius Cummerata | samplesloyaltyapp | - | —Skipped | — | — | — | Jun 13, 2025 | - |