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CustomersAurelie Wilderman III

Aurelie Wilderman III

daphney.wuckert@yahoo.com
Tickets45Responses14
Showing 1 - 45 of 45
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
27413940App login problemOpenNormalAurelie Wilderman III—Ignatius CummerataEmail
vip
-—Skipped———May 21, 2026-
19678958Item authenticity concernClosedLowAurelie Wilderman III—Mr. Cade SengerEmail
influencerfragrance
10h●Responded9/11——May 21, 2026May 24, 2026
27745025Pro discount enrollmentSolvedNormalAurelie Wilderman III—Mr. Cade SengerEmail
fragrancewholesalebopis
14h○Sent, no reply———May 11, 2026-
68437738Item authenticity concernPendingLowAurelie Wilderman III—Ignatius CummerataEmail
damagedrefund
-—Skipped———Apr 21, 2026-
48492712Address change after shippingClosedNormalAurelie Wilderman III—Oscar O'HaraChat
shipping
17h○Sent, no reply———Mar 16, 2026Mar 21, 2026
40397199Question about product ingredientsPendingHighAurelie Wilderman III—Leonard Waters-HowellEmail
loyaltyreturnsdamaged
-—Skipped———Mar 10, 2026-
88849553Birthday gift not receivedClosedLowAurelie Wilderman III—Katrina JohnsSocial
shade-matchbopisapp
6h⊘Not fired———Mar 5, 2026Mar 12, 2026
82041349Cancel subscription / Auto-replenishSolvedNormalAurelie Wilderman III—Kip Schroeder IVEmail
app
9d 5h●Responded1/11——Mar 5, 2026-
04706250App login problemPendingNormalAurelie Wilderman III—Julie HodkiewiczChat—-—Skipped———Feb 26, 2026-
60463723Where is my order?SolvedNormalAurelie Wilderman III—Oscar O'HaraChat
loyaltybopisdamaged
1d 3h○Sent, no reply———Feb 26, 2026-
01832271Return after 30-day windowSolvedHighAurelie Wilderman III—Steve O'ConnerChat
shade-match
19h●Responded10/11——Feb 22, 2026-
67587894Allergic reaction concernClosedUrgentAurelie Wilderman III—Kip Schroeder IVEmail—1d○Sent, no reply———Feb 20, 2026Feb 26, 2026
49013082Missing samples in orderClosedNormalAurelie Wilderman III—Vilma GusikowskiEmail—6h○Sent, no reply———Jan 17, 2026Jan 21, 2026
73837919Price match requestSolvedHighAurelie Wilderman III—Leonard Waters-HowellEmail
apployaltysamples
5h○Sent, no reply———Jan 16, 2026-
09979182Cancel order requestClosedNormalAurelie Wilderman III—Yazmin JastEmail
influencer
6h●Responded10/11——Jan 8, 2026Jan 14, 2026
68397030Birthday gift not receivedSolvedLowAurelie Wilderman III—Kip Schroeder IVChat—1h●Responded4/11——Jan 8, 2026-
30853514Where is my order?ClosedLowAurelie Wilderman III—Miss Amber Hintz Sr.Chat
bopisgift-cardloyalty
20h○Sent, no reply———Dec 26, 2025Dec 30, 2025
91579140App login problemClosedNormalAurelie Wilderman III—Dr. Mandy McLaughlinEmail
samples
2d 3h●Responded4/5——Dec 24, 2025Dec 27, 2025
72082452Insider tier issueSolvedNormalAurelie Wilderman III—Mr. Lonie HudsonChat—6h●Responded5/5——Dec 22, 2025-
31512691Question about product ingredientsSolvedNormalAurelie Wilderman III—Amely PacochaEmail—6h●Responded4/5——Dec 19, 2025-
07210147Foundation match helpSolvedNormalAurelie Wilderman III—Julie HodkiewiczChat
fragrancereturnsinfluencer
2h○Sent, no reply———Dec 11, 2025-
63318286Return after 30-day windowClosedNormalAurelie Wilderman III—Kaela FriesenPhone
loyaltyrefunddamaged
5h○Sent, no reply———Nov 18, 2025Nov 22, 2025
29044734Refund not receivedClosedNormalAurelie Wilderman III—Tommy KuvalisPhone
app
3h●Responded5/5——Nov 10, 2025Nov 13, 2025
95385655Gift card balance questionSolvedNormalAurelie Wilderman III—Ignatius CummerataEmail
viployalty
19h○Sent, no reply———Nov 6, 2025-
26513483Refund not receivedSolvedNormalAurelie Wilderman III—Julie HodkiewiczSocial—6h⊘Not fired———Oct 29, 2025-
52762411Question about product ingredientsSolvedLowAurelie Wilderman III—Chaz RennerEmail
fragrance
6h○Sent, no reply———Oct 23, 2025-
68777168App crashes at checkoutSolvedNormalAurelie Wilderman III—Steve O'ConnerEmail
viployalty
8h○Sent, no reply———Oct 18, 2025-
76952769App login problemSolvedHighAurelie Wilderman III—Leonard Waters-HowellChat—6h●Responded5/5——Oct 17, 2025-
38061952App crashes at checkoutClosedLowAurelie Wilderman III—Mr. Cade SengerChat
loyalty
4h●Responded5/5——Oct 16, 2025Oct 18, 2025
74081992Influencer code not workingClosedNormalAurelie Wilderman III—Kaela FriesenEmail
samples
6h○Sent, no reply———Oct 15, 2025Oct 22, 2025
57614597Restock alert for backorderSolvedNormalAurelie Wilderman III—Tommy KuvalisEmail
vip
6h○Sent, no reply———Oct 11, 2025-
30208115Discount code not workingSolvedHighAurelie Wilderman III—Dr. Mandy McLaughlinChat
fragrancereturns
5h○Sent, no reply———Oct 5, 2025-
82204885Pro discount enrollmentPendingLowAurelie Wilderman III—Steve O'ConnerEmail
wholesalefragrancedamaged
-—Skipped———Sep 26, 2025-
67964985Birthday gift not receivedSolvedNormalAurelie Wilderman III—Mr. Skyla TrantowChat—1d 11h●Responded4/5——Sep 16, 2025-
75838961Price match requestPendingNormalAurelie Wilderman III—Garth DooleyChat—-—Skipped———Sep 13, 2025-
10935920Wholesale order questionSolvedLowAurelie Wilderman III—Ignatius CummerataChat
shipping
4h⊘Not fired———Sep 4, 2025-
75858562Loyalty points not postingClosedNormalAurelie Wilderman III—Dr. Mandy McLaughlinEmail
wholesalerefundshade-match
3h○Sent, no reply———Sep 1, 2025Sep 4, 2025
39147061Order arrived damagedSolvedNormalAurelie Wilderman III—Miss Amber Hintz Sr.Social
refund
2h⊘Not fired———Aug 18, 2025-
38764667Order arrived damagedSolvedNormalAurelie Wilderman III—Steve O'ConnerSocial
fragrance
6h⊘Not fired———Aug 15, 2025-
33560686Lost package follow-upSolvedUrgentAurelie Wilderman III—Lily RaynorEmail
vipshade-match
2h○Sent, no reply———Aug 13, 2025-
80435780App crashes at checkoutSolvedNormalAurelie Wilderman III—Mr. Skyla TrantowEmail
samplesfragranceinfluencer
20h●Responded4/5——Aug 10, 2025-
75515729Address change after shippingSolvedLowAurelie Wilderman III—Katrina JohnsChat
refund
11h○Sent, no reply———Jul 29, 2025-
78567599Question about product ingredientsPendingHighAurelie Wilderman III—Katrina JohnsChat
viployaltydamaged
-—Skipped———Jul 19, 2025-
11673227Cancel subscription / Auto-replenishClosedNormalAurelie Wilderman III—Mr. Cade SengerEmail
gift-cardbopis
1d○Sent, no reply———Jun 27, 2025Jun 30, 2025
02585623Missing items in shipmentSolvedNormalAurelie Wilderman III—Miss Amber Hintz Sr.Phone
influencer
3h●Responded10/11——Jun 23, 2025-
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Properties

Customer
Name
Aurelie Wilderman III
Email
daphney.wuckert@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
13,414
Lifetime spend
6,092
Last purchase
Apr 6, 2026
Skin tone
deep
Foundation shade
65C
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Rare Beauty, Dior
YTD spend
—
App installed
—
App last opened
May 4, 2026
Email subscribed
—
Marketing segment
lapsed
Last purchase amount
—
Total orders
—
Preferred category
makeup
Tickets
Tickets
45
Last seen
May 21, 2026
Responses
Avg rating
5.71