Alfred Dibbert
sam.crist@yahoo.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86127305 | Return after 30-day window | Solved | High | — | Phone | — | 4h | ○Sent, no reply | — | — | — | May 9, 2026 | - | ||
| 81511040 | Address change after shipping | Solved | Low | — | app | 16h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |||
| 57539181 | App login problem | Solved | Normal | — | Chat | gift-cardshade-matchreturns | 14h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | ||
| 51442589 | App login problem | Solved | Normal | — | Phone | shade-matchloyaltyapp | 4h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | ||
| 17699364 | Where is my order? | Open | Normal | — | Phone | returns | - | —Skipped | — | — | — | Apr 7, 2026 | - | ||
| 15635602 | Return after 30-day window | Open | Normal | — | shade-matchbopis | - | —Skipped | — | — | — | Mar 29, 2026 | - | |||
| 11024707 | Shipping cost question | Closed | High | — | appsamplesdamaged | 1d | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 3, 2026 | |||
| 19903966 | Loyalty points not posting | Open | Low | — | Social | loyaltyfragrance | - | —Skipped | — | — | — | Mar 6, 2026 | - | ||
| 24188903 | Missing items in shipment | Closed | Normal | — | Chat | — | 14h | ●Responded | 5/5 | — | — | Feb 13, 2026 | Feb 17, 2026 | ||
| 77322151 | Order arrived damaged | Solved | Low | — | Chat | gift-cardloyalty | 7h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | ||
| 51374522 | Item authenticity concern | Solved | Normal | — | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | ||
| 13456605 | Restock alert for backorder | Closed | Low | — | vipapp | 3h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 8, 2025 | |||
| 52146109 | Gift card balance question | Solved | Normal | — | Chat | loyaltyrefund | 19h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | ||
| 56111344 | Klarna / Afterpay split issue | Solved | Low | — | Chat | — | 1d 9h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | ||
| 61742792 | Influencer code not working | Solved | Normal | — | Chat | vip | 6h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - | ||
| 45486809 | App crashes at checkout | Solved | Normal | — | Chat | — | 2d | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | ||
| 92896529 | Insider tier issue | Solved | Low | — | Social | refund | 3h | ⊘Not fired | — | — | — | Nov 7, 2025 | - | ||
| 73685158 | Wholesale order question | Pending | Low | — | bopis | - | —Skipped | — | — | — | Oct 27, 2025 | - | |||
| 42191496 | BOPIS order cancelled at store | Solved | Normal | — | gift-cardreturns | 12h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |||
| 98121067 | Where is my order? | Pending | Normal | — | shippingrefundgift-card | - | —Skipped | — | — | — | Oct 18, 2025 | - | |||
| 46308641 | Price match request | Closed | Low | — | damagedgift-card | 6h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 29, 2025 | |||
| 17684161 | App crashes at checkout | Solved | Normal | — | — | 2d 5h | ●Responded | 2/5 | — | — | Sep 5, 2025 | - | |||
| 53853929 | Insider tier issue | Open | Normal | — | Chat | wholesale | - | —Skipped | — | — | — | Aug 29, 2025 | - | ||
| 32927044 | Refund not received | Pending | Normal | — | Chat | shade-matchgift-card | - | —Skipped | — | — | — | Aug 27, 2025 | - | ||
| 29504568 | Lost package follow-up | Solved | Normal | — | Chat | wholesalevipfragrance | 5h | ⊘Not fired | — | — | — | Aug 15, 2025 | - | ||
| 66863978 | Store experience feedback | Closed | Low | — | vipapp | 1d 12h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 23, 2025 | |||
| 80289353 | BOPIS pickup not ready | Solved | Urgent | — | wholesalegift-card | 1h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - | |||
| 15885549 | Allergic reaction concern | Solved | Normal | — | — | 21h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |||
| 06309775 | Item authenticity concern | Solved | Normal | — | Chat | app | 1d 13h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | ||
| 97384181 | Discount code not working | Closed | Urgent | — | — | 12h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 8, 2025 | |||
| 25904067 | Allergic reaction concern | Solved | Normal | — | refundshade-matchfragrance | 4h | ●Responded | 5/5 | — | — | Jul 21, 2025 | - | |||
| 73098097 | Influencer code not working | Solved | Urgent | — | Chat | influencerbopis | 3d 6h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - | ||
| 17967860 | Return after 30-day window | Solved | Normal | — | wholesale | 1d 8h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |||
| 64887749 | App crashes at checkout | Closed | Normal | — | Phone | wholesaleinfluencer | 1d 4h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 25, 2025 | ||
| 51475054 | BOPIS pickup not ready | Solved | High | — | Phone | — | 2d 21h | ●Responded | 4/5 | — | — | May 29, 2025 | - |