Roel Little
dudley95@gmail.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49376535 | Refund not received | Solved | Urgent | Roel Little | — |  Lily Raynor | Chat | shade-matchdamagedloyalty | 5h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 77168676 | Birthday gift not received | Solved | Normal | Roel Little | — |  Yazmin Jast | Chat | samplesrefund | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 24395781 | Question about product ingredients | Closed | Normal | Roel Little | — |  Mr. Lonie Hudson | Phone | refundwholesalebopis | 5h | ●Responded | 10/11 | — | — | May 9, 2026 | May 14, 2026 |
| 14550998 | Influencer code not working | Closed | Normal | Roel Little | — |  Faith Hilll | Chat | shippingrefunddamaged | 6h | ●Responded | 3/5 | — | — | Apr 25, 2026 | Apr 28, 2026 |
| 17797918 | Cancel order request | Pending | Urgent | Roel Little | — |  Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Apr 3, 2026 | - |
| 49060255 | BOPIS order cancelled at store | Solved | Normal | Roel Little | — |  Garth Dooley | — | 6h | ●Responded | 5/5 | — | — | Mar 25, 2026 | - | |
| 34948574 | Pro discount enrollment | Solved | Normal | Roel Little | — | Ignatius Cummerata | shade-matchshippingfragrance | 2h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 76344148 | Lost package follow-up | Closed | High | Roel Little | — |  Dr. Mandy McLaughlin | Chat | shipping | 15h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 2, 2026 |
| 78984018 | Return after 30-day window | Pending | Normal | Roel Little | — | Dr. Mandy McLaughlin | Chat | shade-match | - | —Skipped | — | — | — | Feb 24, 2026 | - |
| 50675159 | Klarna / Afterpay split issue | Solved | High | Roel Little | — | Ignatius Cummerata | damaged | 1h | ●Responded | 5/5 | — | — | Feb 17, 2026 | - | |
| 16291138 | Shipping cost question | Solved | Low | Roel Little | — |  Mr. Cade Senger | wholesalesamples | 3h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 13113585 | Lost package follow-up | Pending | High | Roel Little | — |  Kip Schroeder IV | Phone | — | - | —Skipped | — | — | — | Jan 16, 2026 | - |
| 25517379 | Restock alert for backorder | Open | Normal | Roel Little | — |  Amely Pacocha | vipinfluencer | - | —Skipped | — | — | — | Dec 29, 2025 | - | |
| 47411703 | Influencer code not working | Solved | Low | Roel Little | — |  Mr. Eliza Gerhold IV | — | 6h | ⊘Not fired | — | — | — | Nov 22, 2025 | - | |
| 51446444 | Missing samples in order | Pending | High | Roel Little | — |  Vilma Gusikowski | gift-cardloyaltyreturns | - | —Skipped | — | — | — | Nov 20, 2025 | - | |
| 69552443 | Cancel subscription / Auto-replenish | Solved | Low | Roel Little | — |  Eula McKenzie | loyaltyvipshipping | 2h | ●Responded | 4/5 | — | — | Nov 16, 2025 | - | |
| 20776132 | Birthday gift not received | Solved | Normal | Roel Little | — | Dr. Mandy McLaughlin | Chat | appinfluencer | 6h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 25399657 | Price match request | Solved | Low | Roel Little | — |  Katrina Johns | Phone | — | 2h | ⊘Not fired | — | — | — | Sep 24, 2025 | - |
| 90699016 | BOPIS pickup not ready | Solved | Low | Roel Little | — | Garth Dooley | — | 1d 11h | ●Responded | 4/11 | — | — | Sep 15, 2025 | - | |
| 58115347 | Insider tier issue | Solved | Low | Roel Little | — | Mr. Lonie Hudson | Chat | bopisshade-match | 1h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 37415995 | Wholesale order question | Solved | High | Roel Little | — | Ignatius Cummerata | Phone | appfragrancedamaged | 2d 13h | ●Responded | 4/5 | — | — | Aug 8, 2025 | - |
| 48896871 | Price match request | Solved | High | Roel Little | — | Dr. Mandy McLaughlin | Chat | shade-matchreturns | 23h | ⊘Not fired | — | — | — | Aug 4, 2025 | - |
| 70350837 | Cancel order request | Solved | Low | Roel Little | — | Vilma Gusikowski | shippingreturns | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 46710025 | Lost package follow-up | Open | Normal | Roel Little | — | Vilma Gusikowski | Chat | bopisreturns | - | —Skipped | — | — | — | Jul 30, 2025 | - |
| 26490232 | Address change after shipping | Solved | Normal | Roel Little | — |  Julie Hodkiewicz | Chat | gift-carddamagedreturns | 1h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - |
| 94354670 | Order arrived damaged | Solved | High | Roel Little | — | Lily Raynor | Phone | refundfragrance | 2d 19h | ●Responded | 3/5 | — | — | Jul 10, 2025 | - |
| 19517691 | Gift card balance question | Open | Normal | Roel Little | — |  Mr. Skyla Trantow | appfragrancesamples | - | —Skipped | — | — | — | Jul 2, 2025 | - | |
| 97939362 | Question about product ingredients | Solved | Low | Roel Little | — | Julie Hodkiewicz | shipping | 4h | ●Responded | 1/5 | — | — | Jun 25, 2025 | - | |
| 22014684 | Pro discount enrollment | Open | Low | Roel Little | — |  Leonard Waters-Howell | Chat | refundwholesale | - | —Skipped | — | — | — | Jun 12, 2025 | - |
| 91383327 | Store experience feedback | Solved | Low | Roel Little | — | Faith Hilll | Chat | samplesdamagedloyalty | 2d 11h | ●Responded | 4/5 | — | — | May 30, 2025 | - |
| 16885136 | Order arrived damaged | Closed | Normal | Roel Little | — | Mr. Skyla Trantow | Phone | — | 13h | ⊘Not fired | — | — | — | May 26, 2025 | May 28, 2025 |
| 48918958 | App crashes at checkout | Solved | Low | Roel Little | — | Lily Raynor | — | 2h | ⊘Not fired | — | — | — | May 24, 2025 | - |