Lizzie Wisoky
roland_macgyver@hotmail.com
Showing 1 - 21 of 21
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 37073500Wholesale order question | Lizzie Wisoky |  Kip Schroeder IV | May 18, 2026, 12:23 PM |
| 4/11 | Won't recommend until the basics are fixed. | 99842325Shipping cost question | Lizzie Wisoky |  Dr. Mandy McLaughlin | May 16, 2026, 11:30 PM |
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 66404263Return after 30-day window | Lizzie Wisoky | Dr. Mandy McLaughlin | May 13, 2026, 8:35 AM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 73084246Wholesale order question | Lizzie Wisoky |  Leonard Waters-Howell | Apr 4, 2026, 4:25 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 26785032Missing samples in order | Lizzie Wisoky |  Amely Pacocha | Mar 4, 2026, 12:04 AM |
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 90053687Klarna / Afterpay split issue | Lizzie Wisoky | Dr. Mandy McLaughlin | Mar 2, 2026, 3:01 AM |
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 08718748Birthday gift not received | Lizzie Wisoky |  Julie Hodkiewicz | Feb 20, 2026, 5:28 PM |
| 4/11 | Had a terrible refund experience. Would steer friends elsewhere. | 26450577Lost package follow-up | Lizzie Wisoky |  Chaz Renner | Feb 10, 2026, 6:01 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 30556579Wrong shade sent | Lizzie Wisoky |  Yazmin Jast | Feb 7, 2026, 6:50 PM |
| 4/11 | Quality of CS team has dropped. Used to be great. | 01061588Loyalty points not posting | Lizzie Wisoky |  Mr. Cade Senger | Dec 31, 2025, 5:32 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 78033609Price match request | Lizzie Wisoky |  Oscar O'Hara | Nov 22, 2025, 11:32 PM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 15696838Klarna / Afterpay split issue | Lizzie Wisoky | Julie Hodkiewicz | Oct 24, 2025, 11:38 PM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 22810768Wholesale order question | Lizzie Wisoky |  Faith Hilll | Oct 23, 2025, 7:23 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 75423220Allergic reaction concern | Lizzie Wisoky | Chaz Renner | Oct 12, 2025, 6:42 AM |
| 2/5 | Promised a callback that never came. | 50171748Missing items in shipment | Lizzie Wisoky | Mr. Cade Senger | Oct 10, 2025, 12:33 AM |
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 20572805Allergic reaction concern | Lizzie Wisoky |  Ignatius Cummerata | Aug 31, 2025, 9:26 PM |
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 60882457Gift card balance question | Lizzie Wisoky |  Tommy Kuvalis | Aug 30, 2025, 1:50 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 29371741App crashes at checkout | Lizzie Wisoky | Kip Schroeder IV | Jul 31, 2025, 5:24 PM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 84147960Restock alert for backorder | Lizzie Wisoky |  Lily Raynor | Jul 17, 2025, 3:12 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 91543182Order arrived damaged | Lizzie Wisoky | Oscar O'Hara | Jul 1, 2025, 10:09 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 31991908Lost package follow-up | Lizzie Wisoky |  Kaela Friesen | Jun 20, 2025, 2:12 PM |