Lizzie Wisoky
roland_macgyver@hotmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 37073500 | Wholesale order question | Solved | Urgent | — | Chat | gift-card | 9h | ●Responded | 5/5 | — | — | May 17, 2026 | - | ||
| 99842325 | Shipping cost question | Solved | Normal | — | — | 5h | ●Responded | 4/11 | — | — | May 15, 2026 | - | |||
| 66404263 | Return after 30-day window | Closed | Normal | — | Chat | appshipping | 1h | ●Responded | 5/5 | — | — | May 11, 2026 | May 14, 2026 | ||
| 70294024 | Wrong shade sent | Closed | Low | — | Chat | wholesalevipbopis | 23h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 20, 2026 | ||
| 99694339 | Influencer code not working | Solved | Urgent | — | Chat | samplesfragranceapp | 18h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | ||
| 75047812 | Cancel order request | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Apr 6, 2026 | - | ||
| 73084246 | Wholesale order question | Solved | High | — | samples | 21h | ●Responded | 3/5 | — | — | Apr 2, 2026 | - | |||
| 05309810 | Cancel order request | Solved | Normal | — | bopis | 6h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - | |||
| 26785032 | Missing samples in order | Solved | High | — | Chat | shade-matchgift-card | 6h | ●Responded | 5/5 | — | — | Mar 2, 2026 | - | ||
| 90053687 | Klarna / Afterpay split issue | Solved | High | — | Phone | appfragrancesamples | 17h | ●Responded | 4/5 | — | — | Feb 27, 2026 | - | ||
| 08718748 | Birthday gift not received | Closed | Low | — | fragrancebopis | 5h | ●Responded | 5/5 | — | — | Feb 18, 2026 | Feb 23, 2026 | |||
| 26450577 | Lost package follow-up | Solved | Normal | — | Chat | damagedreturns | 3h | ●Responded | 4/11 | — | — | Feb 10, 2026 | - | ||
| 30556579 | Wrong shade sent | Solved | High | — | Phone | bopis | 2h | ●Responded | 5/5 | — | — | Feb 7, 2026 | - | ||
| 03494948 | App crashes at checkout | Closed | Normal | — | Social | refundgift-cardvip | 6d 1h | ⊘Not fired | — | — | — | Jan 31, 2026 | Feb 7, 2026 | ||
| 35059063 | Cancel order request | Solved | Urgent | — | returnsfragranceshade-match | 11h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 81151125 | Cancel order request | Solved | Low | — | — | 2d 17h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |||
| 51588027 | Item authenticity concern | Solved | Normal | — | Chat | influencer | 1d 22h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | ||
| 01061588 | Loyalty points not posting | Solved | Low | — | bopisvip | 3d 6h | ●Responded | 4/11 | — | — | Dec 26, 2025 | - | |||
| 04106880 | Restock alert for backorder | Pending | Urgent | — | — | - | —Skipped | — | — | — | Nov 25, 2025 | - | |||
| 78033609 | Price match request | Solved | Urgent | — | samplesgift-cardvip | 13h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | |||
| 98191038 | Order arrived damaged | Pending | High | — | bopisapp | - | —Skipped | — | — | — | Nov 9, 2025 | - | |||
| 19877250 | App login problem | Pending | Normal | — | Social | appfragrancegift-card | - | —Skipped | — | — | — | Nov 4, 2025 | - | ||
| 85640331 | Restock alert for backorder | Pending | Low | — | viployalty | - | —Skipped | — | — | — | Oct 31, 2025 | - | |||
| 15696838 | Klarna / Afterpay split issue | Solved | High | — | gift-card | 6h | ●Responded | 9/11 | — | — | Oct 24, 2025 | - | |||
| 22810768 | Wholesale order question | Solved | Normal | — | shipping | 4h | ●Responded | 9/11 | — | — | Oct 22, 2025 | - | |||
| 55460381 | Wrong shade sent | Solved | Normal | — | Chat | damagedrefund | 6h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | ||
| 75423220 | Allergic reaction concern | Solved | Normal | — | — | 16h | ●Responded | 5/5 | — | — | Oct 11, 2025 | - | |||
| 50171748 | Missing items in shipment | Closed | Normal | — | returns | 18h | ●Responded | 2/5 | — | — | Oct 8, 2025 | Oct 11, 2025 | |||
| 21926876 | Address change after shipping | Closed | Urgent | — | Chat | shippingvipinfluencer | 2h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 14, 2025 | ||
| 59793759 | Cancel order request | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |||
| 65267430 | Store experience feedback | Pending | Low | — | Chat | vip | - | —Skipped | — | — | — | Sep 13, 2025 | - | ||
| 79597500 | Shipping cost question | Solved | Low | — | samplesdamagedwholesale | 5h | ⊘Not fired | — | — | — | Sep 10, 2025 | - | |||
| 07361067 | Missing samples in order | Solved | Low | — | Phone | returnsappshipping | 2h | ⊘Not fired | — | — | — | Sep 4, 2025 | - | ||
| 20572805 | Allergic reaction concern | Solved | High | — | shade-match | 2d 4h | ●Responded | 4/5 | — | — | Aug 29, 2025 | - | |||
| 68224217 | Pro discount enrollment | Solved | Normal | — | influencer | 3h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |||
| 60882457 | Gift card balance question | Solved | High | — | returnsvipshade-match | 2d 3h | ●Responded | 2/5 | — | — | Aug 27, 2025 | - | |||
| 95994067 | Return after 30-day window | Solved | Low | — | Chat | fragrancevipbopis | 4h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | ||
| 06475447 | Address change after shipping | Pending | Normal | — | loyalty | - | —Skipped | — | — | — | Aug 19, 2025 | - | |||
| 15045696 | Missing items in shipment | Solved | Normal | — | Chat | wholesalesamples | 5h | ⊘Not fired | — | — | — | Aug 7, 2025 | - | ||
| 29371741 | App crashes at checkout | Solved | Normal | — | Chat | gift-card | 2h | ●Responded | 4/5 | — | — | Jul 31, 2025 | - | ||
| 87500498 | Gift card balance question | Solved | Normal | — | Chat | fragrance | 3d 11h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | ||
| 84147960 | Restock alert for backorder | Solved | Normal | — | bopissamples | 2d 14h | ●Responded | 4/5 | — | — | Jul 13, 2025 | - | |||
| 05559599 | Wholesale order question | Solved | High | — | loyaltyrefund | 18h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |||
| 17890991 | Allergic reaction concern | Solved | Urgent | — | Social | app | 5h | ⊘Not fired | — | — | — | Jul 2, 2025 | - | ||
| 91543182 | Order arrived damaged | Closed | Low | — | returns | 3h | ●Responded | 5/5 | — | — | Jul 1, 2025 | Jul 7, 2025 | |||
| 46690771 | Missing items in shipment | Solved | Urgent | — | — | 3h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |||
| 31991908 | Lost package follow-up | Solved | Normal | — | — | 15h | ●Responded | 5/5 | — | — | Jun 19, 2025 | - |