Stacy McLaughlin
carmine_block28@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96534775 | Price match request | Solved | Normal | — | loyaltydamagedreturns | 14h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |||
| 73541047 | Restock alert for backorder | Solved | Normal | — | Chat | damaged | 10h | ○Sent, no reply | — | — | — | May 22, 2026 | - | ||
| 42671119 | Wrong shade sent | Pending | Normal | — | Chat | vip | - | —Skipped | — | — | — | May 9, 2026 | - | ||
| 65503923 | App login problem | Pending | Low | — | Chat | influencerreturnsloyalty | - | —Skipped | — | — | — | May 8, 2026 | - | ||
| 57106122 | Wrong shade sent | Closed | Normal | — | vipreturns | 20h | ●Responded | 10/11 | — | — | May 6, 2026 | May 9, 2026 | |||
| 61990614 | Discount code not working | Solved | Normal | — | viprefund | 1h | ●Responded | 5/5 | — | — | May 4, 2026 | - | |||
| 90625613 | Price match request | Solved | Normal | — | bopis | 14h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |||
| 80975656 | Where is my order? | Open | High | — | Chat | shade-matchloyalty | - | —Skipped | — | — | — | Apr 24, 2026 | - | ||
| 01792555 | Foundation match help | Closed | Normal | — | Phone | refundinfluencerbopis | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 | ||
| 60565307 | Missing samples in order | Closed | Normal | — | Chat | returnsapprefund | 16h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 7, 2026 | ||
| 32038788 | Wholesale order question | Solved | Normal | — | Social | — | 2h | ⊘Not fired | — | — | — | Apr 1, 2026 | - | ||
| 56220999 | Birthday gift not received | Open | Low | — | refund | - | —Skipped | — | — | — | Mar 22, 2026 | - | |||
| 79071478 | Store experience feedback | Solved | Normal | — | Phone | refunddamaged | 1d 10h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | ||
| 10956849 | Where is my order? | Solved | Low | — | Chat | wholesalevipshipping | 4h | ⊘Not fired | — | — | — | Mar 9, 2026 | - | ||
| 57543686 | Lost package follow-up | Solved | Urgent | — | — | 3h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |||
| 17591977 | Discount code not working | Solved | Normal | — | Chat | — | 17h | ●Responded | 5/5 | — | — | Feb 15, 2026 | - | ||
| 79203283 | Insider tier issue | Solved | Low | — | Social | fragrance | 21h | ⊘Not fired | — | — | — | Feb 13, 2026 | - | ||
| 75125401 | Missing samples in order | Solved | Low | — | Chat | loyalty | 10h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - | ||
| 42748960 | Allergic reaction concern | Solved | Normal | — | — | 3d 3h | ●Responded | 3/5 | — | — | Jan 7, 2026 | - | |||
| 47147678 | Wrong shade sent | Solved | Normal | — | shipping | 3h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |||
| 65731472 | Wrong shade sent | Pending | Low | — | Chat | fragrancereturnsrefund | - | —Skipped | — | — | — | Nov 12, 2025 | - | ||
| 65301359 | Loyalty points not posting | Solved | Normal | — | Social | fragranceinfluencerbopis | 15h | ⊘Not fired | — | — | — | Nov 5, 2025 | - | ||
| 04571610 | Store experience feedback | Solved | Normal | — | Chat | — | 3d 21h | ●Responded | 2/5 | — | — | Oct 24, 2025 | - | ||
| 80284008 | Refund not received | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |||
| 26787107 | BOPIS pickup not ready | Closed | Urgent | — | Phone | apployalty | 6h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 19, 2025 | ||
| 13272561 | BOPIS order cancelled at store | Closed | Low | — | refund | 6h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 5, 2025 | |||
| 24097867 | Loyalty points not posting | Solved | Normal | — | Chat | fragranceappwholesale | 3h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | ||
| 01834190 | Pro discount enrollment | Closed | Low | — | — | 6h | ●Responded | 10/11 | — | — | Sep 2, 2025 | Sep 4, 2025 | |||
| 32530761 | Pro discount enrollment | Solved | High | — | shipping | 5h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |||
| 85399666 | Cancel subscription / Auto-replenish | Closed | Normal | — | Social | bopis | 2d 6h | ⊘Not fired | — | — | — | Aug 10, 2025 | Aug 17, 2025 | ||
| 80100870 | Cancel order request | Closed | Normal | — | Chat | — | 6h | ●Responded | 3/5 | — | — | Jul 30, 2025 | Jul 31, 2025 | ||
| 22895957 | Restock alert for backorder | Solved | Normal | — | Chat | refund | 6h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | ||
| 59302577 | App crashes at checkout | Pending | Urgent | — | — | - | —Skipped | — | — | — | Jul 27, 2025 | - | |||
| 04313624 | Discount code not working | Open | Low | — | wholesale | - | —Skipped | — | — | — | Jul 24, 2025 | - | |||
| 48697815 | Wrong shade sent | Solved | Normal | — | gift-cardinfluencer | 3h | ●Responded | 5/5 | — | — | Jul 15, 2025 | - | |||
| 79487652 | Foundation match help | Solved | Normal | — | Chat | appshipping | 5h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | ||
| 23719165 | Item authenticity concern | Solved | Normal | — | — | 10h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |||
| 35675055 | Cancel order request | Pending | Low | — | appshade-matchinfluencer | - | —Skipped | — | — | — | Jun 18, 2025 | - | |||
| 82901243 | Item authenticity concern | Closed | High | — | Chat | damaged | 23h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 15, 2025 | ||
| 83149895 | Wrong shade sent | Pending | Normal | — | — | - | —Skipped | — | — | — | Jun 4, 2025 | - | |||
| 29858975 | Price match request | Pending | Normal | — | refundsamplesbopis | - | —Skipped | — | — | — | May 23, 2025 | - |