Frank Predovic
ashtyn.romaguera@gmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68613660 | Pro discount enrollment | Solved | Normal | Frank Predovic | — |  Mr. Cade Senger | Chat | shade-matchappdamaged | 2h | ○Sent, no reply | — | — | — | May 23, 2026 | - |
| 88526711 | Restock alert for backorder | Open | Normal | Frank Predovic | — |  Chaz Renner | — | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 10258222 | Loyalty points not posting | Solved | Normal | Frank Predovic | — | Chaz Renner | Chat | influencerbopis | 3h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 33958486 | Klarna / Afterpay split issue | Solved | Normal | Frank Predovic | — |  Miss Amber Hintz Sr. | — | 2d 16h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 39670059 | BOPIS order cancelled at store | Solved | High | Frank Predovic | — |  Faith Hilll | damagedinfluencer | 17h | ●Responded | 4/5 | — | — | Apr 29, 2026 | - | |
| 29836802 | Foundation match help | Closed | Normal | Frank Predovic | — |  Lily Raynor | returns | 13h | ⊘Not fired | — | — | — | Apr 14, 2026 | Apr 19, 2026 | |
| 98446140 | Pro discount enrollment | Closed | Normal | Frank Predovic | — |  Kip Schroeder IV | samples | 6h | ○Sent, no reply | — | — | — | Mar 21, 2026 | Mar 26, 2026 | |
| 41285196 | Question about product ingredients | Solved | Normal | Frank Predovic | — | Mr. Cade Senger | Chat | — | 2d 12h | ●Responded | 1/5 | — | — | Mar 10, 2026 | - |
| 92182782 | App login problem | Solved | Normal | Frank Predovic | — | Faith Hilll | influencervip | 10h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 69682617 | Pro discount enrollment | Solved | Low | Frank Predovic | — |  Julie Hodkiewicz | vipappinfluencer | 3h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - | |
| 26587986 | Gift card balance question | Closed | Normal | Frank Predovic | — |  Jacklyn Dare | Chat | vipshippinginfluencer | 5h | ⊘Not fired | — | — | — | Feb 18, 2026 | Feb 24, 2026 |
| 84700768 | Question about product ingredients | Solved | Normal | Frank Predovic | — |  Katrina Johns | wholesaleloyaltyrefund | 6h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 87010653 | Pro discount enrollment | Closed | Normal | Frank Predovic | — |  Kaela Friesen | vipbopis | 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 16, 2026 | |
| 21292108 | Where is my order? | Solved | Urgent | Frank Predovic | — | Faith Hilll | Chat | fragrancewholesale | 3d 17h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 13995983 | Lost package follow-up | Closed | Normal | Frank Predovic | — |  Tommy Kuvalis | — | 1d 18h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 22, 2026 | |
| 31681460 | Address change after shipping | Pending | Low | Frank Predovic | — |  Mr. Skyla Trantow | Social | samplesbopisloyalty | - | —Skipped | — | — | — | Jan 11, 2026 | - |
| 53012516 | Price match request | Solved | High | Frank Predovic | — | Kaela Friesen | appreturns | 11h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 99966941 | Address change after shipping | Closed | High | Frank Predovic | — |  Oscar O'Hara | refundsamplesinfluencer | 5h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 31, 2025 | |
| 59420214 | Where is my order? | Pending | Normal | Frank Predovic | — | Oscar O'Hara | gift-cardshippingdamaged | - | —Skipped | — | — | — | Dec 26, 2025 | - | |
| 60474546 | Missing samples in order | Solved | Normal | Frank Predovic | — | Katrina Johns | Chat | — | 4h | ●Responded | 5/5 | — | — | Dec 13, 2025 | - |
| 57611162 | Wholesale order question | Solved | Urgent | Frank Predovic | — |  Amely Pacocha | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - |
| 45026574 | Price match request | Solved | Normal | Frank Predovic | — | Faith Hilll | Phone | shippingshade-match | 18h | ●Responded | 3/5 | — | — | Nov 30, 2025 | - |
| 80363308 | Cancel order request | Solved | Normal | Frank Predovic | — | Lily Raynor | wholesaleshade-matchloyalty | 5h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 19573050 | Wrong shade sent | Closed | Normal | Frank Predovic | — | Lily Raynor | gift-cardreturnsbopis | 4h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 1, 2025 | |
| 37810527 | Pro discount enrollment | Solved | Normal | Frank Predovic | — | Kip Schroeder IV | Phone | returnsloyalty | 6h | ⊘Not fired | — | — | — | Nov 26, 2025 | - |
| 28637178 | Insider tier issue | Solved | Normal | Frank Predovic | — | Amely Pacocha | refundinfluencer | 5h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 61963232 | Cancel subscription / Auto-replenish | Solved | Normal | Frank Predovic | — | Chaz Renner | Chat | returnssamplesshipping | 1h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - |
| 00891903 | Allergic reaction concern | Solved | Low | Frank Predovic | — | Faith Hilll | Chat | appdamagedshade-match | 1h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 04020094 | Item authenticity concern | Closed | High | Frank Predovic | — | Miss Amber Hintz Sr. | Chat | wholesalerefund | 18h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 23, 2025 |
| 82091341 | Discount code not working | Closed | Normal | Frank Predovic | — |  Garth Dooley | app | 3h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 7, 2025 | |
| 80121481 | Klarna / Afterpay split issue | Solved | Low | Frank Predovic | — |  Mr. Lonie Hudson | damaged | 20h | ●Responded | 10/11 | — | — | Sep 18, 2025 | - | |
| 76628947 | Loyalty points not posting | Solved | Low | Frank Predovic | — |  Steve O'Conner | influencer | 5h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |
| 29866902 | Wrong shade sent | Closed | Normal | Frank Predovic | — | Oscar O'Hara | — | 2d 5h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 13, 2025 | |
| 82042463 | Restock alert for backorder | Solved | Normal | Frank Predovic | — |  Eula McKenzie | samplesvipreturns | 4h | ●Responded | 1/5 | — | — | Sep 4, 2025 | - | |
| 92203940 | Shipping cost question | Solved | Normal | Frank Predovic | — | Katrina Johns | Chat | — | 2d 2h | ●Responded | 4/5 | — | — | Aug 30, 2025 | - |
| 88370564 | App crashes at checkout | Solved | Low | Frank Predovic | — | Faith Hilll | Chat | — | 6h | ●Responded | 3/5 | — | — | Aug 28, 2025 | - |
| 78338519 | Order arrived damaged | Solved | Normal | Frank Predovic | — |  Ignatius Cummerata | Chat | returnsdamaged | 1d | ○Sent, no reply | — | — | — | Aug 22, 2025 | - |
| 71644974 | Wrong shade sent | Closed | Normal | Frank Predovic | — | Lily Raynor | — | 1d 2h | ●Responded | 4/5 | — | — | Aug 2, 2025 | Aug 7, 2025 | |
| 17408951 | Store experience feedback | Pending | Normal | Frank Predovic | — | Mr. Cade Senger | vipdamaged | - | —Skipped | — | — | — | Jul 13, 2025 | - | |
| 39264070 | Loyalty points not posting | Solved | Normal | Frank Predovic | — |  Dr. Mandy McLaughlin | Chat | gift-card | 17h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 25086170 | Where is my order? | Solved | Normal | Frank Predovic | — | Mr. Skyla Trantow | Chat | shade-matchgift-card | 5h | ●Responded | 9/11 | — | — | Jul 3, 2025 | - |
| 56563389 | Item authenticity concern | Solved | Normal | Frank Predovic | — | Amely Pacocha | Chat | returnsapp | 13h | ●Responded | 4/5 | — | — | Jul 1, 2025 | - |
| 34791647 | Wrong shade sent | Solved | Normal | Frank Predovic | — | Steve O'Conner | Chat | shippingfragrancerefund | 4h | ⊘Not fired | — | — | — | Jun 25, 2025 | - |
| 14063396 | Foundation match help | Closed | Low | Frank Predovic | — |  Darryl Jacobi | Social | wholesaleshipping | 1d 11h | ⊘Not fired | — | — | — | Jun 6, 2025 | Jun 9, 2025 |
| 76011135 | App login problem | Closed | Normal | Frank Predovic | — | Mr. Cade Senger | — | 1d 9h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 4, 2025 | |
| 13080778 | App crashes at checkout | Closed | Normal | Frank Predovic | — | Katrina Johns | app | 5d 6h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 3, 2025 | |
| 58491884 | Price match request | Closed | High | Frank Predovic | — | Lily Raynor | Social | — | 4h | ⊘Not fired | — | — | — | May 23, 2025 | May 30, 2025 |