Norma Ryan
marilyn_schowalter@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26930558 | Lost package follow-up | Solved | Normal | Norma Ryan | — |  Tommy Kuvalis | bopiswholesale | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 95985966 | Address change after shipping | Solved | Normal | Norma Ryan | — |  Leonard Waters-Howell | shippingapp | 13h | ●Responded | 5/5 | — | — | May 14, 2026 | - | |
| 32490369 | BOPIS pickup not ready | Solved | Normal | Norma Ryan | — |  Oscar O'Hara | vipdamagedloyalty | 9h | ●Responded | 5/5 | — | — | Apr 23, 2026 | - | |
| 40602275 | Lost package follow-up | Closed | Normal | Norma Ryan | — |  Faith Hilll | Phone | fragrance | 2h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 24, 2026 |
| 67164414 | Influencer code not working | Closed | High | Norma Ryan | — |  Ignatius Cummerata | refund | 2h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 19, 2026 | |
| 45657809 | Return after 30-day window | Solved | Low | Norma Ryan | — | Leonard Waters-Howell | fragrancebopis | 20h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | |
| 92653948 | App crashes at checkout | Solved | Normal | Norma Ryan | — |  Mr. Lonie Hudson | Phone | — | 5d 4h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 06594236 | Gift card balance question | Solved | Normal | Norma Ryan | — |  Katrina Johns | — | 9d 8h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 76066175 | Insider tier issue | Solved | Normal | Norma Ryan | — |  Yazmin Jast | shippingdamagedrefund | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 27364505 | Item authenticity concern | Closed | Low | Norma Ryan | — | Mr. Lonie Hudson | Chat | shipping | 1h | ●Responded | 3/5 | — | — | Mar 2, 2026 | Mar 7, 2026 |
| 83533405 | Allergic reaction concern | Pending | Urgent | Norma Ryan | — | Leonard Waters-Howell | gift-cardwholesaleloyalty | - | —Skipped | — | — | — | Feb 10, 2026 | - | |
| 08848852 | Cancel subscription / Auto-replenish | Closed | Normal | Norma Ryan | — | Leonard Waters-Howell | vipfragrancebopis | 6h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 10, 2026 | |
| 33078746 | App login problem | Closed | Urgent | Norma Ryan | — |  Steve O'Conner | — | 13h | ⊘Not fired | — | — | — | Jan 27, 2026 | Feb 2, 2026 | |
| 75037764 | Foundation match help | Solved | Normal | Norma Ryan | — |  Chaz Renner | returns | 6h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 54244020 | Influencer code not working | Solved | Low | Norma Ryan | — |  Vilma Gusikowski | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 99269363 | Cancel order request | Closed | Normal | Norma Ryan | — | Mr. Lonie Hudson | Chat | loyaltysamples | 5h | ⊘Not fired | — | — | — | Jan 6, 2026 | Jan 7, 2026 |
| 19173589 | Loyalty points not posting | Closed | Normal | Norma Ryan | — | Chaz Renner | Chat | — | 4h | ●Responded | 4/5 | — | — | Jan 5, 2026 | Jan 11, 2026 |
| 79694601 | Store experience feedback | Solved | Normal | Norma Ryan | — | Yazmin Jast | Social | — | 10h | ⊘Not fired | — | — | — | Jan 1, 2026 | - |
| 92109980 | Return after 30-day window | Pending | High | Norma Ryan | — | Ignatius Cummerata | Chat | returnsshade-match | - | —Skipped | — | — | — | Dec 28, 2025 | - |
| 64559788 | Where is my order? | Open | Normal | Norma Ryan | — | Ignatius Cummerata | Chat | bopisapp | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 03400484 | App crashes at checkout | Closed | Low | Norma Ryan | — |  Darryl Jacobi | Chat | refund | 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 21, 2025 |
| 03726318 | Cancel subscription / Auto-replenish | Solved | Normal | Norma Ryan | — | Oscar O'Hara | vipappfragrance | 1h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |
| 80835022 | App login problem | Pending | Normal | Norma Ryan | — |  Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Dec 11, 2025 | - |
| 47251980 | Wrong shade sent | Closed | Low | Norma Ryan | — | Leonard Waters-Howell | — | 14h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 63049554 | Missing items in shipment | Solved | Normal | Norma Ryan | — |  Mr. Skyla Trantow | loyalty | 13h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 76560266 | BOPIS pickup not ready | Solved | Normal | Norma Ryan | — |  Garth Dooley | Social | — | 2h | ⊘Not fired | — | — | — | Nov 24, 2025 | - |
| 17282953 | Gift card balance question | Solved | Low | Norma Ryan | — | Steve O'Conner | Social | bopisinfluencerdamaged | 8d 18h | ⊘Not fired | — | — | — | Nov 22, 2025 | - |
| 24116160 | Store experience feedback | Closed | Normal | Norma Ryan | — |  Lily Raynor | Chat | appfragrance | 1h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 16, 2025 |
| 23493736 | Wrong shade sent | Solved | Low | Norma Ryan | — |  Mr. Cade Senger | Social | refund | 1h | ⊘Not fired | — | — | — | Nov 11, 2025 | - |
| 94698061 | Cancel subscription / Auto-replenish | Solved | High | Norma Ryan | — | Chaz Renner | gift-card | 2d 3h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |
| 81176554 | Gift card balance question | Closed | Normal | Norma Ryan | — | Vilma Gusikowski | Chat | bopiswholesalegift-card | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 11, 2025 |
| 72880797 | Loyalty points not posting | Closed | Low | Norma Ryan | — | Chaz Renner | vipgift-cardinfluencer | 1h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 12, 2025 | |
| 72301460 | Where is my order? | Solved | Normal | Norma Ryan | — |  Amely Pacocha | Social | — | 14h | ⊘Not fired | — | — | — | Oct 24, 2025 | - |
| 96256944 | Birthday gift not received | Solved | Normal | Norma Ryan | — |  Kip Schroeder IV | — | 3h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 66078869 | Lost package follow-up | Closed | Normal | Norma Ryan | — | Steve O'Conner | — | 18h | ●Responded | 5/5 | — | — | Oct 21, 2025 | Oct 27, 2025 | |
| 80112291 | Cancel subscription / Auto-replenish | Open | Normal | Norma Ryan | — | Tommy Kuvalis | damaged | - | —Skipped | — | — | — | Oct 17, 2025 | - | |
| 70281443 | Wrong shade sent | Solved | Normal | Norma Ryan | — | Lily Raynor | damaged | 19h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 77850892 | Birthday gift not received | Solved | High | Norma Ryan | — | Steve O'Conner | fragrancedamaged | 3h | ○Sent, no reply | — | — | — | Oct 5, 2025 | - | |
| 64163491 | App login problem | Closed | Normal | Norma Ryan | — | Oscar O'Hara | Chat | — | 12h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 3, 2025 |
| 37492059 | Wrong shade sent | Closed | Normal | Norma Ryan | — | Darryl Jacobi | Phone | gift-card | 1d 21h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Oct 1, 2025 |
| 27094784 | App login problem | Closed | Low | Norma Ryan | — | Julie Hodkiewicz | Chat | wholesale | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 8, 2025 |
| 68880923 | Birthday gift not received | Closed | Normal | Norma Ryan | — |  Eula McKenzie | — | 16h | ●Responded | 9/11 | — | — | Aug 11, 2025 | Aug 17, 2025 | |
| 16620012 | Influencer code not working | Open | Normal | Norma Ryan | — | Lily Raynor | Chat | — | - | —Skipped | — | — | — | Jul 9, 2025 | - |
| 97694845 | Return after 30-day window | Solved | Normal | Norma Ryan | — |  Miss Amber Hintz Sr. | Chat | shade-matchloyalty | 2d 1h | ●Responded | 1/5 | — | — | Jul 2, 2025 | - |
| 50693574 | Gift card balance question | Solved | Normal | Norma Ryan | — | Chaz Renner | Social | influencerreturns | 5h | ⊘Not fired | — | — | — | Jun 21, 2025 | - |
| 66960308 | Return after 30-day window | Solved | Normal | Norma Ryan | — | Garth Dooley | samples | 5h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 69734182 | Allergic reaction concern | Solved | Normal | Norma Ryan | — | Julie Hodkiewicz | Social | shippingdamaged | 21h | ⊘Not fired | — | — | — | Jun 4, 2025 | - |
| 96312227 | Klarna / Afterpay split issue | Closed | Urgent | Norma Ryan | — | Katrina Johns | Social | — | 3h | ⊘Not fired | — | — | — | Jun 4, 2025 | Jun 9, 2025 |
| 97877777 | Cancel subscription / Auto-replenish | Solved | Normal | Norma Ryan | — | Mr. Cade Senger | shade-matchdamaged | 4h | ●Responded | 5/5 | — | — | May 29, 2025 | - | |
| 20726228 | Missing items in shipment | Solved | High | Norma Ryan | — | Mr. Lonie Hudson | wholesalefragranceapp | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | - |