Marguerite Dietrich
jody9@hotmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | Generally good. A few things could be better but no complaints. | 37625865Cancel order request | Marguerite Dietrich |  Darryl Jacobi | May 3, 2026, 7:21 PM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 95160781Order arrived damaged | Marguerite Dietrich |  Garth Dooley | Feb 19, 2026, 11:33 AM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 73426836Missing items in shipment | Marguerite Dietrich |  Ignatius Cummerata | Feb 18, 2026, 10:34 PM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 43121621Where is my order? | Marguerite Dietrich |  Mr. Skyla Trantow | Jan 22, 2026, 3:37 PM |
| 10/11 | The selection, the service, the app — all top tier. | 83750302Allergic reaction concern | Marguerite Dietrich | Ignatius Cummerata | Jan 16, 2026, 7:20 PM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 74637120Missing items in shipment | Marguerite Dietrich |  Lily Raynor | Dec 29, 2025, 4:15 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 22584438Lost package follow-up | Marguerite Dietrich |  Mr. Eliza Gerhold IV | Dec 16, 2025, 8:27 PM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 70634077Klarna / Afterpay split issue | Marguerite Dietrich |  Yazmin Jast | Nov 6, 2025, 8:38 AM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 40869841Missing items in shipment | Marguerite Dietrich |  Jacklyn Dare | Oct 24, 2025, 11:07 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 01939120Klarna / Afterpay split issue | Marguerite Dietrich |  Mr. Lonie Hudson | Oct 22, 2025, 5:21 AM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 00000171Insider tier issue | Marguerite Dietrich |  Leonard Waters-Howell | Oct 15, 2025, 4:59 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 91189105Store experience feedback | Marguerite Dietrich |  Tommy Kuvalis | Sep 20, 2025, 2:40 PM |
| 5/5 | First app open and I already feel like a VIP. Lovely. | 73639413Lost package follow-up | Marguerite Dietrich | Leonard Waters-Howell | Sep 20, 2025, 2:04 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 69507995Price match request | Marguerite Dietrich |  Katrina Johns | Aug 1, 2025, 8:11 PM |
| 5/5 | Quick, frictionless. Bookmarking my next return. | 52738611Restock alert for backorder | Marguerite Dietrich |  Amely Pacocha | Jun 10, 2025, 11:07 AM |