Irma Fahey
ruth87@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 77623093 | Insider tier issue | Solved | Low | Irma Fahey | — |  Jacklyn Dare | Chat | shippingloyalty | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | - |
| 44750506 | Lost package follow-up | Solved | Normal | Irma Fahey | — |  Julie Hodkiewicz | Chat | damaged | 2h | ⊘Not fired | — | — | — | Apr 16, 2026 | - |
| 57629725 | Foundation match help | Solved | Normal | Irma Fahey | — |  Mr. Skyla Trantow | returnsbopis | 4h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |
| 73486329 | Missing items in shipment | Solved | Low | Irma Fahey | — |  Leonard Waters-Howell | Chat | shippingapp | 5h | ●Responded | 10/11 | — | — | Apr 10, 2026 | - |
| 81842811 | Birthday gift not received | Closed | Normal | Irma Fahey | — |  Amely Pacocha | Chat | wholesale | 4d 19h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 7, 2026 |
| 08631679 | Lost package follow-up | Solved | Normal | Irma Fahey | — |  Yazmin Jast | Phone | refundwholesalegift-card | 3h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - |
| 46442818 | Missing items in shipment | Pending | Low | Irma Fahey | — |  Dr. Mandy McLaughlin | samplesgift-cardvip | - | —Skipped | — | — | — | Mar 14, 2026 | - | |
| 91861443 | Missing items in shipment | Solved | Normal | Irma Fahey | — | Leonard Waters-Howell | Chat | — | 5h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 30495494 | Loyalty points not posting | Open | Low | Irma Fahey | — |  Darryl Jacobi | fragranceshipping | - | —Skipped | — | — | — | Feb 11, 2026 | - | |
| 49987855 | Wholesale order question | Closed | High | Irma Fahey | — |  Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Jan 30, 2026 | |
| 20892121 | Item authenticity concern | Closed | High | Irma Fahey | — |  Tommy Kuvalis | Chat | shade-matchgift-card | 6h | ●Responded | 10/11 | — | — | Jan 12, 2026 | Jan 14, 2026 |
| 53477087 | Wrong shade sent | Solved | Low | Irma Fahey | — | Eula McKenzie | wholesaleinfluencer | 1d 22h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 69094496 | BOPIS pickup not ready | Solved | Low | Irma Fahey | — |  Steve O'Conner | — | 9d 12h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 24913189 | Gift card balance question | Solved | High | Irma Fahey | — |  Katrina Johns | Social | — | 2h | ⊘Not fired | — | — | — | Dec 17, 2025 | - |
| 81336171 | Price match request | Closed | Normal | Irma Fahey | — |  Vilma Gusikowski | — | 2d 2h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 10, 2025 | |
| 93601475 | Return after 30-day window | Closed | High | Irma Fahey | — | Vilma Gusikowski | — | 1h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 5, 2025 | |
| 58474389 | BOPIS pickup not ready | Solved | High | Irma Fahey | — |  Mr. Eliza Gerhold IV | Chat | — | 2h | ⊘Not fired | — | — | — | Dec 1, 2025 | - |
| 37149220 | Birthday gift not received | Solved | Normal | Irma Fahey | — |  Faith Hilll | — | 17h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - | |
| 28537729 | Address change after shipping | Pending | Normal | Irma Fahey | — |  Kip Schroeder IV | Chat | — | - | —Skipped | — | — | — | Nov 13, 2025 | - |
| 57417444 | Wrong shade sent | Solved | Normal | Irma Fahey | — |  Chaz Renner | Social | influencer | 19h | ⊘Not fired | — | — | — | Nov 8, 2025 | - |
| 44679905 | Pro discount enrollment | Solved | Normal | Irma Fahey | — | Vilma Gusikowski | vipreturnssamples | 14h | ●Responded | 5/5 | — | — | Nov 7, 2025 | - | |
| 38838242 | Question about product ingredients | Solved | Normal | Irma Fahey | — |  Miss Amber Hintz Sr. | Chat | returns | 1h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - |
| 58610212 | Price match request | Solved | Normal | Irma Fahey | — |  Ignatius Cummerata | Chat | fragranceinfluencer | 12h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 62543554 | Influencer code not working | Closed | Normal | Irma Fahey | — | Ignatius Cummerata | gift-cardbopis | 6h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 21, 2025 | |
| 62716118 | Restock alert for backorder | Solved | High | Irma Fahey | — | Amely Pacocha | returnsvipbopis | 19h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 33661565 | Foundation match help | Open | Normal | Irma Fahey | — | Vilma Gusikowski | influencer | - | —Skipped | — | — | — | Sep 1, 2025 | - | |
| 10950269 | Wholesale order question | Closed | Normal | Irma Fahey | — | Yazmin Jast | Chat | loyaltydamaged | 6h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 12, 2025 |
| 64051538 | BOPIS pickup not ready | Solved | High | Irma Fahey | — | Amely Pacocha | returns | 1d 23h | ●Responded | 4/5 | — | — | Aug 10, 2025 | - | |
| 69645748 | Influencer code not working | Open | Normal | Irma Fahey | — | Steve O'Conner | — | - | —Skipped | — | — | — | Aug 2, 2025 | - | |
| 32711053 | Order arrived damaged | Pending | Normal | Irma Fahey | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Jul 31, 2025 | - | |
| 35836797 | Foundation match help | Closed | Normal | Irma Fahey | — | Miss Amber Hintz Sr. | influencerreturns | 1h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 31, 2025 | |
| 78086062 | App crashes at checkout | Closed | Normal | Irma Fahey | — | Eula McKenzie | — | 8d 11h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 30, 2025 | |
| 55366739 | Influencer code not working | Solved | Normal | Irma Fahey | — | Katrina Johns | — | 1h | ●Responded | 10/11 | — | — | Jul 14, 2025 | - | |
| 29646142 | Influencer code not working | Solved | Urgent | Irma Fahey | — |  Oscar O'Hara | returnsfragrance | 1d 11h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |
| 57067335 | App login problem | Solved | Normal | Irma Fahey | — | Chaz Renner | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - |
| 64538374 | Gift card balance question | Pending | Normal | Irma Fahey | — | Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Jun 25, 2025 | - |
| 49457929 | App crashes at checkout | Solved | Normal | Irma Fahey | — | Chaz Renner | refundvipfragrance | 6h | ●Responded | 2/5 | — | — | Jun 20, 2025 | - | |
| 08218107 | Item authenticity concern | Solved | Normal | Irma Fahey | — | Leonard Waters-Howell | Phone | influencer | 1d 19h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - |