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CustomersCitlalli Welch I

Citlalli Welch I

berenice.runolfsson@yahoo.com
Tickets38Responses17
Showing 1 - 38 of 38
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
97366645Restock alert for backorderClosedHighCitlalli Welch I—Amely PacochaChat
gift-cardreturns
4h●Responded4/5——May 18, 2026May 25, 2026
63359968Return after 30-day windowSolvedNormalCitlalli Welch I—Jacklyn DareChat
bopisrefundloyalty
1d 14h●Responded3/5——May 17, 2026-
97110455Question about product ingredientsSolvedNormalCitlalli Welch I—Faith HilllEmail—14h○Sent, no reply———May 15, 2026-
43688028Return after 30-day windowSolvedNormalCitlalli Welch I—Jacklyn DareChat
bopis
5h○Sent, no reply———Apr 2, 2026-
39412290Wrong shade sentClosedNormalCitlalli Welch I—Mr. Skyla TrantowChat—10h○Sent, no reply———Mar 30, 2026Apr 2, 2026
90200935Klarna / Afterpay split issueSolvedLowCitlalli Welch I—Leonard Waters-HowellPhone
loyalty
12h●Responded5/5——Mar 20, 2026-
06084878Discount code not workingClosedNormalCitlalli Welch I—Dr. Mandy McLaughlinEmail
appfragrance
5h●Responded5/5——Mar 10, 2026Mar 15, 2026
47706478BOPIS order cancelled at storeClosedNormalCitlalli Welch I—Mr. Eliza Gerhold IVEmail
influencervip
23h○Sent, no reply———Feb 15, 2026Feb 19, 2026
32400018App crashes at checkoutSolvedHighCitlalli Welch I—Mr. Skyla TrantowChat
refunddamaged
3h○Sent, no reply———Feb 2, 2026-
70546189Pro discount enrollmentClosedNormalCitlalli Welch I—Vilma GusikowskiEmail
shippinginfluencer
3h○Sent, no reply———Jan 12, 2026Jan 19, 2026
66339780BOPIS pickup not readySolvedNormalCitlalli Welch I—Amely PacochaEmail
influencer
15h●Responded5/5——Jan 2, 2026-
64228548Allergic reaction concernClosedNormalCitlalli Welch I—Ignatius CummerataEmail—2h●Responded3/5——Jan 2, 2026Jan 7, 2026
51614220App login problemClosedLowCitlalli Welch I—Katrina JohnsEmail—2d 21h●Responded1/11——Dec 26, 2025Jan 2, 2026
29796039Item authenticity concernSolvedNormalCitlalli Welch I—Oscar O'HaraEmail—1d⊘Not fired———Dec 18, 2025-
16193414App login problemSolvedNormalCitlalli Welch I—Faith HilllEmail
fragranceappwholesale
7d●Responded3/5——Dec 14, 2025-
54178884Cancel subscription / Auto-replenishClosedHighCitlalli Welch I—Darryl JacobiEmail
influencerwholesalereturns
4h○Sent, no reply———Nov 25, 2025Nov 29, 2025
49926304Cancel subscription / Auto-replenishPendingNormalCitlalli Welch I—Yazmin JastPhone
wholesalebopisapp
-—Skipped———Nov 24, 2025-
13191939Allergic reaction concernSolvedLowCitlalli Welch I—Chaz RennerChat—2h⊘Not fired———Nov 12, 2025-
94836804Refund not receivedClosedNormalCitlalli Welch I—Darryl JacobiChat—5h○Sent, no reply———Nov 6, 2025Nov 10, 2025
24650270Insider tier issueClosedNormalCitlalli Welch I—Chaz RennerEmail
loyaltygift-carddamaged
3h●Responded1/5——Nov 3, 2025Nov 8, 2025
28270560Address change after shippingSolvedNormalCitlalli Welch I—Jacklyn DareChat
gift-card
4h○Sent, no reply———Oct 17, 2025-
38472821Where is my order?SolvedHighCitlalli Welch I—Chaz RennerChat
returnsapp
1d 20h●Responded4/11——Oct 9, 2025-
83733789Where is my order?SolvedHighCitlalli Welch I—Julie HodkiewiczEmail
bopisreturnsrefund
20h⊘Not fired———Sep 12, 2025-
94182121Where is my order?SolvedNormalCitlalli Welch I—Yazmin JastEmail
fragrance
1d 19h●Responded4/5——Sep 9, 2025-
28855216Foundation match helpClosedNormalCitlalli Welch I—Leonard Waters-HowellChat
bopisshipping
5h●Responded5/5——Sep 8, 2025Sep 12, 2025
30304694Cancel order requestSolvedNormalCitlalli Welch I—Mr. Eliza Gerhold IVChat
shade-match
5h⊘Not fired———Sep 5, 2025-
03964483Address change after shippingSolvedNormalCitlalli Welch I—Katrina JohnsEmail—1d 22h●Responded3/5——Sep 4, 2025-
44717455Insider tier issueSolvedNormalCitlalli Welch I—Vilma GusikowskiPhone
apployaltygift-card
4h○Sent, no reply———Aug 26, 2025-
35336055Return after 30-day windowSolvedNormalCitlalli Welch I—Julie HodkiewiczChat
returns
1h○Sent, no reply———Aug 24, 2025-
64028214Address change after shippingPendingNormalCitlalli Welch I—Kip Schroeder IVChat
fragrance
-—Skipped———Aug 23, 2025-
66815166Cancel order requestSolvedUrgentCitlalli Welch I—Yazmin JastEmail
wholesale
4h⊘Not fired———Aug 19, 2025-
17189317Store experience feedbackClosedNormalCitlalli Welch I—Oscar O'HaraChat
loyaltyshipping
1d 7h●Responded4/5——Jul 18, 2025Jul 20, 2025
79252859Order arrived damagedSolvedHighCitlalli Welch I—Leonard Waters-HowellEmail
refundfragrance
9d 11h⊘Not fired———Jul 12, 2025-
40643261Wholesale order questionSolvedNormalCitlalli Welch I—Faith HilllChat
influencer
2d 23h●Responded4/5——Jul 8, 2025-
31587993Item authenticity concernSolvedNormalCitlalli Welch I—Vilma GusikowskiChat
refundappinfluencer
21h○Sent, no reply———Jun 26, 2025-
38694552App crashes at checkoutSolvedNormalCitlalli Welch I—Kaela FriesenChat—2d 8h●Responded9/11——Jun 17, 2025-
21287696Missing samples in orderSolvedNormalCitlalli Welch I—Amely PacochaEmail
damagedbopisapp
5h●Responded4/5——Jun 11, 2025-
66592923Insider tier issueSolvedNormalCitlalli Welch I—Amely PacochaSocial
samplesrefunddamaged
13h⊘Not fired———May 23, 2025-
Page 1 of 1

Properties

Customer
Name
Citlalli Welch I
Email
berenice.runolfsson@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
5,365
Lifetime spend
—
Last purchase
Mar 18, 2026
Skin tone
deep
Foundation shade
18C
Skin concerns
anti-aging
Allergies / restrictions
—
Favorite brands
Le Labo
YTD spend
—
App installed
Yes
App last opened
—
Email subscribed
No
Marketing segment
—
Last purchase amount
38
Total orders
3
Preferred category
fragrance
Tickets
Tickets
38
Last seen
May 18, 2026
Responses
Avg rating
3.94