Myah Barrows
betsy_volkman@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06136220 | Order arrived damaged | Open | Normal | — | wholesalevipreturns | - | —Skipped | — | — | — | May 22, 2026 | - | |||
| 94584897 | Wrong shade sent | Solved | Normal | — | Chat | vipshade-matchreturns | 7d 11h | ⊘Not fired | — | — | — | May 21, 2026 | - | ||
| 86346796 | Lost package follow-up | Closed | Normal | — | wholesale | 2d 7h | ●Responded | 2/5 | — | — | Apr 22, 2026 | Apr 30, 2026 | |||
| 33625127 | BOPIS pickup not ready | Closed | Normal | — | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 27, 2026 | ||
| 29955370 | Price match request | Solved | Normal | — | Chat | samples | 2h | ⊘Not fired | — | — | — | Apr 15, 2026 | - | ||
| 85742875 | Wholesale order question | Solved | Low | — | — | 6h | ●Responded | 10/11 | — | — | Apr 9, 2026 | - | |||
| 97240943 | App crashes at checkout | Solved | High | — | Social | — | 4h | ⊘Not fired | — | — | — | Apr 6, 2026 | - | ||
| 42247403 | Lost package follow-up | Solved | Normal | — | Chat | returnsapp | 5h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | ||
| 57640869 | Where is my order? | Open | Normal | — | fragrance | - | —Skipped | — | — | — | Apr 2, 2026 | - | |||
| 07180381 | BOPIS order cancelled at store | Pending | Normal | — | Chat | shade-matchbopisinfluencer | - | —Skipped | — | — | — | Apr 1, 2026 | - | ||
| 12945273 | Order arrived damaged | Pending | High | — | Chat | samplesreturns | - | —Skipped | — | — | — | Mar 26, 2026 | - | ||
| 12836306 | Loyalty points not posting | Solved | Normal | — | Chat | fragrance | 2d 14h | ⊘Not fired | — | — | — | Feb 20, 2026 | - | ||
| 33877928 | Gift card balance question | Solved | Normal | — | — | 18h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |||
| 62919671 | Item authenticity concern | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | ||
| 06533182 | Cancel order request | Solved | Low | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | ||
| 20572374 | Store experience feedback | Pending | Normal | — | appdamagedfragrance | - | —Skipped | — | — | — | Feb 6, 2026 | - | |||
| 90886981 | Insider tier issue | Solved | Low | — | — | 8d 4h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |||
| 92495879 | Discount code not working | Solved | Normal | — | damaged | 1d | ●Responded | 5/5 | — | — | Jan 15, 2026 | - | |||
| 17209527 | Birthday gift not received | Solved | Normal | — | refundshade-matchgift-card | 2h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |||
| 86414765 | Pro discount enrollment | Solved | Normal | — | Phone | samples | 1h | ●Responded | 4/5 | — | — | Dec 22, 2025 | - | ||
| 47410689 | App login problem | Solved | Normal | — | refunddamaged | 16h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |||
| 98426831 | App crashes at checkout | Solved | Normal | — | — | 6h | ⊘Not fired | — | — | — | Dec 2, 2025 | - | |||
| 02621070 | Wholesale order question | Solved | Normal | — | Chat | samples | 23h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | ||
| 57121349 | Missing samples in order | Solved | Urgent | — | — | 5h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |||
| 83661418 | Missing items in shipment | Solved | Normal | — | refund | 15h | ●Responded | 5/5 | — | — | Oct 23, 2025 | - | |||
| 95137893 | Question about product ingredients | Solved | Low | — | vipreturnsapp | 22h | ●Responded | 5/5 | — | — | Oct 19, 2025 | - | |||
| 59399632 | Wholesale order question | Closed | Low | — | app | 1d 13h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 20, 2025 | |||
| 66597671 | Klarna / Afterpay split issue | Pending | Normal | — | — | - | —Skipped | — | — | — | Oct 10, 2025 | - | |||
| 12481373 | Pro discount enrollment | Solved | High | — | Chat | fragrancesamples | 10h | ⊘Not fired | — | — | — | Oct 1, 2025 | - | ||
| 96372383 | Loyalty points not posting | Solved | High | — | influencerrefunddamaged | 1d 1h | ⊘Not fired | — | — | — | Sep 30, 2025 | - | |||
| 48753285 | Order arrived damaged | Solved | Normal | — | Chat | samplesappgift-card | 16h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | ||
| 82538526 | Influencer code not working | Solved | Normal | — | influencerdamaged | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 74494429 | Missing samples in order | Solved | Normal | — | shippingbopisshade-match | 2d 13h | ●Responded | 4/5 | — | — | Aug 20, 2025 | - | |||
| 88793267 | Lost package follow-up | Solved | Normal | — | — | 3h | ●Responded | 4/11 | — | — | Jul 17, 2025 | - | |||
| 48776794 | BOPIS pickup not ready | Solved | Normal | — | Chat | vipfragrance | 1d 3h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | ||
| 85367482 | Order arrived damaged | Closed | High | — | Chat | shade-matchapp | 2h | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 15, 2025 | ||
| 47914521 | Refund not received | Closed | Low | — | wholesale | 5d 10h | ●Responded | 1/5 | — | — | Jun 6, 2025 | Jun 18, 2025 |