Jerald Schulist
inez.murphy@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 30081467Missing items in shipment | Jerald Schulist |  Lily Raynor | May 7, 2026, 9:47 AM |
| 5/5 | Such a delightful first impression. Already shopping. | 11291372Refund not received | Jerald Schulist |  Jacklyn Dare | Apr 15, 2026, 7:07 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 88981895Question about product ingredients | Jerald Schulist |  Julie Hodkiewicz | Mar 7, 2026, 12:19 AM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 71098656Cancel subscription / Auto-replenish | Jerald Schulist |  Amely Pacocha | Mar 1, 2026, 7:58 AM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 00749765Item authenticity concern | Jerald Schulist | Lily Raynor | Feb 8, 2026, 2:45 PM |
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 74531396App crashes at checkout | Jerald Schulist |  Eula McKenzie | Jan 25, 2026, 5:17 AM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 19322592Cancel subscription / Auto-replenish | Jerald Schulist |  Yazmin Jast | Jan 11, 2026, 11:24 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 57322091Cancel order request | Jerald Schulist |  Leonard Waters-Howell | Dec 20, 2025, 1:19 AM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 10736393App login problem | Jerald Schulist |  Kip Schroeder IV | Dec 18, 2025, 7:46 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 25936001Discount code not working | Jerald Schulist | Yazmin Jast | Dec 5, 2025, 5:33 AM |
| 3/5 | The app return flow kept timing out, had to chat in to finish it. | 36522652Restock alert for backorder | Jerald Schulist |  Mr. Lonie Hudson | Nov 24, 2025, 12:49 AM |
| 4/11 | Quality of CS team has dropped. Used to be great. | 73939653Cancel order request | Jerald Schulist | Kip Schroeder IV | Sep 18, 2025, 10:54 PM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 66150406Wrong shade sent | Jerald Schulist | Lily Raynor | Jul 30, 2025, 4:54 PM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 46294959Cancel subscription / Auto-replenish | Jerald Schulist | Lily Raynor | Jul 11, 2025, 5:21 AM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 96642243Influencer code not working | Jerald Schulist |  Ignatius Cummerata | Jul 4, 2025, 9:37 PM |