Triston Wuckert
jeremy.waters30@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67864501 | Store experience feedback | Solved | Normal | Triston Wuckert | — |  Chaz Renner | returns | 6h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 10020483 | Loyalty points not posting | Solved | Normal | Triston Wuckert | — |  Amely Pacocha | — | 1h | ●Responded | 3/5 | — | — | Apr 30, 2026 | - | |
| 48191121 | Where is my order? | Solved | Normal | Triston Wuckert | — |  Katrina Johns | loyaltyshippingdamaged | 9h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 01738353 | Where is my order? | Solved | Normal | Triston Wuckert | — |  Mr. Cade Senger | refund | 16h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 35136046 | Question about product ingredients | Closed | Normal | Triston Wuckert | — |  Garth Dooley | wholesale | 2h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 24, 2026 | |
| 76203381 | Missing items in shipment | Solved | Normal | Triston Wuckert | — |  Ignatius Cummerata | — | 1h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 30385162 | Discount code not working | Solved | Normal | Triston Wuckert | — |  Mr. Lonie Hudson | — | 6h | ●Responded | 5/5 | — | — | Mar 31, 2026 | - | |
| 65214722 | Foundation match help | Solved | Normal | Triston Wuckert | — |  Steve O'Conner | Chat | fragrance | 6h | ⊘Not fired | — | — | — | Mar 18, 2026 | - |
| 29538743 | Refund not received | Solved | Normal | Triston Wuckert | — |  Mr. Eliza Gerhold IV | refundreturns | 14h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 47040183 | App crashes at checkout | Solved | Normal | Triston Wuckert | — |  Vilma Gusikowski | Phone | returnsinfluencervip | 5h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - |
| 66667171 | Price match request | Closed | High | Triston Wuckert | — | Mr. Cade Senger | Phone | viprefundshipping | 18h | ⊘Not fired | — | — | — | Feb 5, 2026 | Feb 12, 2026 |
| 92789658 | BOPIS pickup not ready | Solved | Normal | Triston Wuckert | — |  Miss Amber Hintz Sr. | Chat | fragrancevip | 1h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 53095219 | Allergic reaction concern | Closed | Normal | Triston Wuckert | — |  Yazmin Jast | influencershade-match | 23h | ⊘Not fired | — | — | — | Jan 19, 2026 | Jan 27, 2026 | |
| 19097896 | Address change after shipping | Closed | Normal | Triston Wuckert | — |  Darryl Jacobi | Chat | returns | 3h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 19, 2026 |
| 95536479 | Item authenticity concern | Solved | Low | Triston Wuckert | — | Mr. Lonie Hudson | vipfragranceshipping | 22h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 29098346 | Missing samples in order | Solved | Normal | Triston Wuckert | — | Darryl Jacobi | Chat | — | 4h | ●Responded | 5/5 | — | — | Jan 5, 2026 | - |
| 24813504 | Missing items in shipment | Solved | High | Triston Wuckert | — |  Kaela Friesen | vipshade-match | 12h | ●Responded | 4/5 | — | — | Dec 20, 2025 | - | |
| 96004425 | Cancel subscription / Auto-replenish | Closed | Normal | Triston Wuckert | — | Katrina Johns | Chat | refundwholesalesamples | 1h | ●Responded | 5/5 | — | — | Dec 6, 2025 | Dec 7, 2025 |
| 94359634 | Foundation match help | Closed | Normal | Triston Wuckert | — |  Mr. Skyla Trantow | bopis | 1d 21h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Nov 30, 2025 | |
| 62220424 | Store experience feedback | Closed | High | Triston Wuckert | — |  Lily Raynor | loyaltyshipping | 2h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 21, 2025 | |
| 79164982 | Wrong shade sent | Solved | Normal | Triston Wuckert | — | Mr. Eliza Gerhold IV | returns | 4h | ●Responded | 5/5 | — | — | Nov 5, 2025 | - | |
| 81270779 | Cancel order request | Open | Low | Triston Wuckert | — |  Kip Schroeder IV | shippingfragrance | - | —Skipped | — | — | — | Nov 1, 2025 | - | |
| 64044480 | Price match request | Closed | Urgent | Triston Wuckert | — |  Dr. Mandy McLaughlin | Chat | damagedsamplesfragrance | 3h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 24, 2025 |
| 46319245 | Item authenticity concern | Solved | Low | Triston Wuckert | — | Kaela Friesen | shade-matchinfluencerdamaged | 14h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 33959240 | Lost package follow-up | Solved | Normal | Triston Wuckert | — | Amely Pacocha | returnsfragrance | 5h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 55733607 | Restock alert for backorder | Closed | Low | Triston Wuckert | — |  Faith Hilll | bopisreturns | 1d 2h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 22, 2025 | |
| 85825045 | Address change after shipping | Closed | Normal | Triston Wuckert | — | Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 12, 2025 | |
| 06652379 | Wholesale order question | Solved | Low | Triston Wuckert | — | Mr. Skyla Trantow | vipinfluencerdamaged | 2h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 15292552 | Restock alert for backorder | Solved | Normal | Triston Wuckert | — | Dr. Mandy McLaughlin | bopisinfluencersamples | 18h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - | |
| 36936672 | Discount code not working | Closed | Normal | Triston Wuckert | — | Chaz Renner | Chat | gift-card | 6h | ⊘Not fired | — | — | — | Aug 30, 2025 | Sep 1, 2025 |
| 10162872 | Foundation match help | Solved | Normal | Triston Wuckert | — | Dr. Mandy McLaughlin | fragranceapp | 3h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 94061858 | Birthday gift not received | Closed | Normal | Triston Wuckert | — | Vilma Gusikowski | — | 2d 4h | ●Responded | 2/5 | — | — | Aug 15, 2025 | Aug 22, 2025 | |
| 16297820 | Question about product ingredients | Solved | High | Triston Wuckert | — | Katrina Johns | refundgift-cardshade-match | 1h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |
| 61889376 | Price match request | Closed | Urgent | Triston Wuckert | — |  Eula McKenzie | Chat | shade-matchloyaltyvip | 13h | ●Responded | 4/5 | — | — | Jul 28, 2025 | Jul 30, 2025 |
| 49201642 | Discount code not working | Solved | Normal | Triston Wuckert | — | Katrina Johns | wholesaleshippingloyalty | 12h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 16690852 | Lost package follow-up | Open | Low | Triston Wuckert | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Jun 7, 2025 | - | |
| 60902694 | Order arrived damaged | Solved | Normal | Triston Wuckert | — | Steve O'Conner | Chat | gift-cardsamples | 6h | ●Responded | 5/5 | — | — | Jun 6, 2025 | - |