Marshall O'Connell
lilian.powlowski@yahoo.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 89305752 | Wrong shade sent | Solved | Normal | Marshall O'Connell | — |  Oscar O'Hara | Chat | samplesfragrance | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 05233864 | Shipping cost question | Solved | Urgent | Marshall O'Connell | — |  Chaz Renner | Chat | — | 20h | ○Sent, no reply | — | — | — | May 14, 2026 | - |
| 77739077 | App crashes at checkout | Open | High | Marshall O'Connell | — |  Miss Amber Hintz Sr. | wholesalerefund | - | —Skipped | — | — | — | May 10, 2026 | - | |
| 46841580 | Return after 30-day window | Solved | Normal | Marshall O'Connell | — |  Kaela Friesen | Chat | — | 4h | ●Responded | 2/5 | — | — | May 3, 2026 | - |
| 22279112 | Where is my order? | Solved | Normal | Marshall O'Connell | — |  Faith Hilll | shade-matchloyaltybopis | 7h | ●Responded | 3/5 | — | — | Apr 18, 2026 | - | |
| 64323673 | Price match request | Solved | Normal | Marshall O'Connell | — |  Mr. Skyla Trantow | Chat | influencershade-match | 1d 8h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 68355069 | Lost package follow-up | Solved | Normal | Marshall O'Connell | — |  Darryl Jacobi | shipping | 3h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 90205756 | Missing items in shipment | Open | High | Marshall O'Connell | — | Kaela Friesen | Social | — | - | —Skipped | — | — | — | Mar 1, 2026 | - |
| 51882277 | App login problem | Solved | Low | Marshall O'Connell | — |  Yazmin Jast | damagedinfluencer | 21h | ●Responded | 5/5 | — | — | Feb 25, 2026 | - | |
| 00654324 | Refund not received | Solved | Low | Marshall O'Connell | — |  Eula McKenzie | damaged | 3h | ●Responded | 4/5 | — | — | Feb 23, 2026 | - | |
| 72659667 | Shipping cost question | Solved | Low | Marshall O'Connell | — | Kaela Friesen | loyaltywholesale | 6h | ●Responded | 9/11 | — | — | Feb 19, 2026 | - | |
| 53063888 | Foundation match help | Solved | Normal | Marshall O'Connell | — |  Vilma Gusikowski | bopisrefund | 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 31592345 | App login problem | Closed | Normal | Marshall O'Connell | — | Faith Hilll | vipwholesalereturns | 16h | ⊘Not fired | — | — | — | Jan 26, 2026 | Jan 29, 2026 | |
| 86057905 | Missing items in shipment | Closed | Low | Marshall O'Connell | — |  Kip Schroeder IV | loyaltyappbopis | 4h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 24, 2026 | |
| 81642685 | Store experience feedback | Closed | Low | Marshall O'Connell | — |  Garth Dooley | Chat | influencer | 19h | ●Responded | 7/11 | — | — | Jan 19, 2026 | Jan 22, 2026 |
| 72869480 | Missing items in shipment | Closed | Normal | Marshall O'Connell | — | Miss Amber Hintz Sr. | Chat | — | 8h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 22, 2026 |
| 18118765 | BOPIS pickup not ready | Closed | Low | Marshall O'Connell | — |  Ignatius Cummerata | app | 3h | ●Responded | 7/11 | — | — | Jan 8, 2026 | Jan 10, 2026 | |
| 01519538 | Birthday gift not received | Closed | High | Marshall O'Connell | — | Yazmin Jast | fragrancevipinfluencer | 13h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 10, 2026 | |
| 25265864 | Price match request | Solved | Normal | Marshall O'Connell | — | Darryl Jacobi | gift-cardsamples | 15h | ⊘Not fired | — | — | — | Jan 6, 2026 | - | |
| 34205691 | Gift card balance question | Solved | Normal | Marshall O'Connell | — | Yazmin Jast | gift-cardvip | 18h | ●Responded | 10/11 | — | — | Nov 26, 2025 | - | |
| 66380995 | Price match request | Solved | Normal | Marshall O'Connell | — | Oscar O'Hara | Phone | — | 1d | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 63410862 | Store experience feedback | Solved | Normal | Marshall O'Connell | — | Oscar O'Hara | Chat | — | 14h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - |
| 98506021 | BOPIS pickup not ready | Open | Normal | Marshall O'Connell | — | Chaz Renner | wholesalefragrance | - | —Skipped | — | — | — | Sep 22, 2025 | - | |
| 32499304 | Allergic reaction concern | Solved | Low | Marshall O'Connell | — | Garth Dooley | influencerbopis | 4d | ●Responded | 2/5 | — | — | Sep 11, 2025 | - | |
| 51088018 | Birthday gift not received | Closed | Normal | Marshall O'Connell | — | Eula McKenzie | Chat | fragranceloyaltyvip | 4h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 15, 2025 |
| 11632911 | Restock alert for backorder | Open | Normal | Marshall O'Connell | — |  Julie Hodkiewicz | shipping | - | —Skipped | — | — | — | Jul 19, 2025 | - | |
| 04835516 | Store experience feedback | Solved | Urgent | Marshall O'Connell | — | Kaela Friesen | — | 21h | ⊘Not fired | — | — | — | Jul 1, 2025 | - | |
| 33006266 | Birthday gift not received | Solved | Low | Marshall O'Connell | — |  Mr. Cade Senger | gift-cardshippingvip | 3h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 85457190 | Gift card balance question | Closed | High | Marshall O'Connell | — | Eula McKenzie | — | 5h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 2, 2025 | |
| 83008956 | Where is my order? | Closed | Low | Marshall O'Connell | — | Mr. Cade Senger | Chat | influencerbopis | 2d 14h | ●Responded | 4/5 | — | — | Jun 21, 2025 | Jun 25, 2025 |
| 23127953 | Address change after shipping | Solved | Normal | Marshall O'Connell | — |  Leonard Waters-Howell | refund | 22h | ●Responded | 10/11 | — | — | Jun 21, 2025 | - | |
| 00035923 | Cancel subscription / Auto-replenish | Pending | Low | Marshall O'Connell | — |  Katrina Johns | — | - | —Skipped | — | — | — | Jun 20, 2025 | - | |
| 26035033 | Order arrived damaged | Open | Normal | Marshall O'Connell | — |  Mr. Lonie Hudson | bopisshade-match | - | —Skipped | — | — | — | Jun 18, 2025 | - | |
| 05171037 | App login problem | Solved | Urgent | Marshall O'Connell | — | Eula McKenzie | shipping | 1h | ●Responded | 4/5 | — | — | May 27, 2025 | - |