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CustomersGerard Ledner DVM

Gerard Ledner DVM

mohammad.abbott@yahoo.com
Tickets40Responses13
Showing 1 - 40 of 40
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
26250779Question about product ingredientsSolvedNormalGerard Ledner DVM—Miss Amber Hintz Sr.Email—5h○Sent, no reply———May 22, 2026-
21448654Return after 30-day windowSolvedUrgentGerard Ledner DVM—Jacklyn DareEmail—1h○Sent, no reply———Apr 14, 2026-
51113746Allergic reaction concernSolvedNormalGerard Ledner DVM—Kip Schroeder IVChat
sampleswholesaleapp
4h●Responded9/11——Mar 28, 2026-
35302042Order arrived damagedSolvedNormalGerard Ledner DVM—Ignatius CummerataChat—23h●Responded5/5——Mar 26, 2026-
03412658Klarna / Afterpay split issueSolvedUrgentGerard Ledner DVM—Kaela FriesenChat—13h●Responded5/5——Mar 17, 2026-
21046643Gift card balance questionSolvedHighGerard Ledner DVM—Lily RaynorEmail
influencershade-match
4h⊘Not fired———Mar 6, 2026-
62995847Lost package follow-upSolvedNormalGerard Ledner DVM—Julie HodkiewiczEmail—2d 17h⊘Not fired———Mar 2, 2026-
10205694Foundation match helpSolvedNormalGerard Ledner DVM—Mr. Cade SengerChat—3h○Sent, no reply———Feb 27, 2026-
15779171App login problemSolvedNormalGerard Ledner DVM—Mr. Eliza Gerhold IVChat
vipshade-match
5h●Responded3/5——Feb 27, 2026-
41199645Discount code not workingPendingLowGerard Ledner DVM—Mr. Cade SengerSocial
vip
-—Skipped———Feb 20, 2026-
23895820Cancel order requestSolvedNormalGerard Ledner DVM—Eula McKenzieEmail
shade-match
1d 19h●Responded4/11——Jan 31, 2026-
20632230Question about product ingredientsSolvedNormalGerard Ledner DVM—Vilma GusikowskiChat—14h⊘Not fired———Jan 23, 2026-
23174472Where is my order?ClosedNormalGerard Ledner DVM—Mr. Skyla TrantowChat—2d 2h●Responded4/5——Jan 23, 2026Feb 1, 2026
93933239Allergic reaction concernSolvedNormalGerard Ledner DVM—Mr. Eliza Gerhold IVChat
wholesaleshade-match
1d 3h○Sent, no reply———Jan 19, 2026-
91751139Allergic reaction concernSolvedNormalGerard Ledner DVM—Darryl JacobiEmail
bopisdamaged
2h○Sent, no reply———Jan 18, 2026-
25096089Where is my order?SolvedUrgentGerard Ledner DVM—Mr. Cade SengerChat
damaged
19h●Responded5/5——Jan 16, 2026-
40226222Missing samples in orderClosedLowGerard Ledner DVM—Jacklyn DareEmail
loyaltybopisreturns
3h○Sent, no reply———Jan 13, 2026Jan 20, 2026
87813247Return after 30-day windowOpenNormalGerard Ledner DVM—Oscar O'HaraSocial
gift-cardfragrancevip
-—Skipped———Dec 18, 2025-
71385989Item authenticity concernSolvedNormalGerard Ledner DVM—Dr. Mandy McLaughlinEmail
viprefund
1h○Sent, no reply———Dec 18, 2025-
77247613App crashes at checkoutPendingNormalGerard Ledner DVM—Mr. Cade SengerEmail
shipping
-—Skipped———Dec 6, 2025-
82932395Refund not receivedSolvedLowGerard Ledner DVM—Darryl JacobiEmail
bopisreturnsrefund
11h●Responded5/5——Dec 4, 2025-
44251200Pro discount enrollmentSolvedNormalGerard Ledner DVM—Mr. Eliza Gerhold IVChat—6h○Sent, no reply———Nov 18, 2025-
62462400Cancel order requestSolvedNormalGerard Ledner DVM—Amely PacochaChat
returns
2h●Responded5/5——Nov 8, 2025-
66817644Restock alert for backorderClosedNormalGerard Ledner DVM—Mr. Skyla TrantowEmail—3h○Sent, no reply———Oct 30, 2025Nov 3, 2025
41966976Influencer code not workingSolvedNormalGerard Ledner DVM—Katrina JohnsChat
returnsshade-match
3h●Responded5/5——Oct 17, 2025-
05589819Pro discount enrollmentSolvedLowGerard Ledner DVM—Steve O'ConnerChat
fragrance
5h●Responded5/5——Oct 16, 2025-
41654136Wrong shade sentClosedNormalGerard Ledner DVM—Kaela FriesenChat
samples
3h○Sent, no reply———Oct 13, 2025Oct 16, 2025
22544169Allergic reaction concernPendingNormalGerard Ledner DVM—Ignatius CummerataEmail
shippingvip
-—Skipped———Sep 25, 2025-
12347692Refund not receivedSolvedLowGerard Ledner DVM—Garth DooleyEmail
refundgift-card
7h⊘Not fired———Sep 19, 2025-
02156030Refund not receivedSolvedNormalGerard Ledner DVM—Julie HodkiewiczEmail
loyaltyapp
6h●Responded4/5——Sep 13, 2025-
93653351Gift card balance questionClosedNormalGerard Ledner DVM—Vilma GusikowskiEmail
appshippingsamples
2d 18h⊘Not fired———Sep 1, 2025Sep 6, 2025
85699101Refund not receivedSolvedNormalGerard Ledner DVM—Amely PacochaEmail
app
3h○Sent, no reply———Aug 26, 2025-
30724914Discount code not workingClosedNormalGerard Ledner DVM—Julie HodkiewiczChat
appsamples
2d 10h○Sent, no reply———Aug 21, 2025Aug 29, 2025
97790403Shipping cost questionPendingLowGerard Ledner DVM—Darryl JacobiChat
fragranceshade-matchloyalty
-—Skipped———Aug 18, 2025-
59905534Insider tier issueClosedHighGerard Ledner DVM—Tommy KuvalisEmail
wholesalegift-card
5h○Sent, no reply———Jul 23, 2025Jul 24, 2025
61545187Lost package follow-upSolvedHighGerard Ledner DVM—Eula McKenzieEmail—5h○Sent, no reply———Jun 28, 2025-
84979416Foundation match helpSolvedNormalGerard Ledner DVM—Mr. Cade SengerEmail
wholesale
1h○Sent, no reply———Jun 24, 2025-
02476658Loyalty points not postingSolvedNormalGerard Ledner DVM—Oscar O'HaraPhone
refund
20h⊘Not fired———Jun 3, 2025-
27155152App login problemSolvedNormalGerard Ledner DVM—Eula McKenzieEmail
bopisrefund
4h●Responded4/5——May 29, 2025-
36991909App login problemSolvedNormalGerard Ledner DVM—Jacklyn DareChat—5d 6h○Sent, no reply———May 29, 2025-
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Properties

Customer
Name
Gerard Ledner DVM
Email
mohammad.abbott@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
10,779
Lifetime spend
621
Last purchase
Apr 20, 2026
Skin tone
light
Foundation shade
—
Skin concerns
fine-lines
Allergies / restrictions
—
Favorite brands
Living Proof
YTD spend
2,955
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
—
Last purchase amount
—
Total orders
—
Preferred category
skincare
Tickets
Tickets
40
Last seen
May 22, 2026
Responses
Avg rating
4.85