Jayne Nader I
bessie_parker5@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11586042 | Allergic reaction concern | Closed | Normal | — | — | 2d 11h | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 | |||
| 28350881 | Allergic reaction concern | Closed | Urgent | — | Chat | influencergift-card | 6h | ⊘Not fired | — | — | — | May 8, 2026 | May 13, 2026 | ||
| 30748926 | Cancel subscription / Auto-replenish | Closed | Low | — | Chat | samplesgift-cardloyalty | 6h | ●Responded | 1/5 | — | — | May 5, 2026 | May 12, 2026 | ||
| 41303346 | Shipping cost question | Closed | Normal | — | damagedvip | 5h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 22, 2026 | |||
| 83507743 | Missing samples in order | Solved | High | — | returnsinfluencergift-card | 1d 11h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |||
| 74804810 | Missing items in shipment | Solved | Normal | — | gift-cardsamples | 1d 2h | ●Responded | 4/5 | — | — | Apr 16, 2026 | - | |||
| 99747684 | Return after 30-day window | Solved | Normal | — | vipfragrance | 13h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |||
| 81353715 | Price match request | Closed | Normal | — | gift-cardshippingsamples | 6h | ●Responded | 9/11 | — | — | Mar 20, 2026 | Mar 23, 2026 | |||
| 60143409 | Price match request | Solved | Normal | — | Chat | — | 22h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | ||
| 50019553 | Address change after shipping | Closed | High | — | appinfluencer | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Feb 28, 2026 | |||
| 43233797 | BOPIS pickup not ready | Pending | Normal | — | shade-matchdamagedloyalty | - | —Skipped | — | — | — | Feb 27, 2026 | - | |||
| 22971805 | App login problem | Solved | High | — | Chat | shade-match | 14h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | ||
| 35328861 | Price match request | Solved | Normal | — | Chat | — | 10d | ●Responded | 1/11 | — | — | Feb 17, 2026 | - | ||
| 61110260 | Shipping cost question | Solved | Low | — | Chat | refundloyalty | 15h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | ||
| 94290888 | Discount code not working | Solved | High | — | shippingvip | 2h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |||
| 05366781 | Insider tier issue | Solved | Normal | — | — | 23h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |||
| 49281965 | Loyalty points not posting | Solved | Normal | — | Chat | wholesale | 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | ||
| 46397294 | BOPIS pickup not ready | Solved | Normal | — | appvip | 2h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |||
| 77138066 | Missing samples in order | Solved | Normal | — | fragrancerefundgift-card | 2d 1h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |||
| 27912022 | Question about product ingredients | Solved | Normal | — | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | ||
| 46209075 | App login problem | Solved | Normal | — | samples | 2d 8h | ●Responded | 1/5 | — | — | Dec 14, 2025 | - | |||
| 89163400 | Item authenticity concern | Solved | Normal | — | Chat | samplesshade-match | 4h | ⊘Not fired | — | — | — | Dec 8, 2025 | - | ||
| 98209995 | Order arrived damaged | Solved | Urgent | — | — | 6h | ●Responded | 5/5 | — | — | Nov 18, 2025 | - | |||
| 48964992 | Klarna / Afterpay split issue | Solved | Normal | — | vipdamaged | 8h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |||
| 78149712 | Address change after shipping | Solved | Normal | — | Chat | wholesaleloyaltyvip | 2d 13h | ○Sent, no reply | — | — | — | Nov 9, 2025 | - | ||
| 66149856 | Refund not received | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Nov 5, 2025 | - | ||
| 79693896 | Pro discount enrollment | Closed | Normal | — | Chat | returnsdamagedinfluencer | 4h | ●Responded | 1/11 | — | — | Oct 30, 2025 | Nov 2, 2025 | ||
| 04994299 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | gift-carddamaged | 2h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | ||
| 87813038 | App login problem | Solved | High | — | Chat | loyaltygift-cardvip | 2d | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | ||
| 16558680 | Order arrived damaged | Closed | Normal | — | refundgift-cardvip | 16h | ⊘Not fired | — | — | — | Oct 4, 2025 | Oct 9, 2025 | |||
| 52663265 | Discount code not working | Open | Normal | — | Chat | viployalty | - | —Skipped | — | — | — | Sep 30, 2025 | - | ||
| 01701051 | Shipping cost question | Solved | Low | — | bopis | 13h | ⊘Not fired | — | — | — | Sep 27, 2025 | - | |||
| 29960786 | Lost package follow-up | Solved | Normal | — | appfragrancesamples | 2h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |||
| 32814993 | Question about product ingredients | Closed | Normal | — | Chat | damagedwholesale | 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 19, 2025 | ||
| 44397101 | Loyalty points not posting | Solved | Normal | — | Chat | — | 22h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | ||
| 88220849 | Store experience feedback | Closed | Normal | — | — | 16h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 8, 2025 | |||
| 26382250 | Price match request | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jul 24, 2025 | - | ||
| 26755170 | App login problem | Solved | Normal | — | Chat | shade-matchgift-cardloyalty | 19h | ●Responded | 5/5 | — | — | Jul 17, 2025 | - | ||
| 13618625 | BOPIS pickup not ready | Pending | Normal | — | Social | shade-matchbopisgift-card | - | —Skipped | — | — | — | Jul 10, 2025 | - | ||
| 66162596 | Shipping cost question | Solved | High | — | Social | influencershippingwholesale | 1d | ⊘Not fired | — | — | — | Jun 19, 2025 | - | ||
| 49700534 | Klarna / Afterpay split issue | Solved | Normal | — | — | 18h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |