Anthony Streich
hobart23@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50518002 | Wrong shade sent | Closed | Low | — | damagedrefundapp | 3h | ●Responded | 5/5 | — | — | May 14, 2026 | May 16, 2026 | |||
| 34076903 | Wrong shade sent | Solved | Normal | — | — | 11h | ●Responded | 5/5 | — | — | May 13, 2026 | - | |||
| 83649008 | Loyalty points not posting | Solved | Urgent | — | Chat | shippingrefund | 16h | ●Responded | 3/5 | — | — | May 10, 2026 | - | ||
| 82686641 | Allergic reaction concern | Pending | Normal | — | Phone | app | - | —Skipped | — | — | — | Apr 24, 2026 | - | ||
| 33503150 | Missing items in shipment | Closed | High | — | — | 16h | ●Responded | 5/5 | — | — | Apr 11, 2026 | Apr 15, 2026 | |||
| 84140127 | Address change after shipping | Solved | Normal | — | bopisreturnsapp | 6h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |||
| 10030735 | Insider tier issue | Solved | High | — | — | 7h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |||
| 44538600 | Where is my order? | Solved | High | — | returns | 20h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |||
| 14791366 | Wrong shade sent | Closed | Low | — | vip | 3h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Feb 28, 2026 | |||
| 86624385 | Loyalty points not posting | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 27, 2026 | |||
| 68743809 | Cancel order request | Solved | Normal | — | Chat | appinfluencerdamaged | 6h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | ||
| 06631188 | Wholesale order question | Open | Normal | — | shippinginfluencer | - | —Skipped | — | — | — | Jan 18, 2026 | - | |||
| 87842227 | Missing items in shipment | Solved | Low | — | Chat | shippingreturnsshade-match | 6h | ●Responded | 2/5 | — | — | Jan 13, 2026 | - | ||
| 25544892 | Gift card balance question | Closed | Urgent | — | Chat | fragranceshade-match | 4h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 15, 2026 | ||
| 45562369 | Refund not received | Closed | Normal | — | Social | bopisgift-cardreturns | 6h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 24, 2025 | ||
| 42931016 | Return after 30-day window | Pending | Normal | — | Social | shippingvip | - | —Skipped | — | — | — | Nov 25, 2025 | - | ||
| 36644489 | Restock alert for backorder | Closed | Low | — | shade-match | 2d 23h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 30, 2025 | |||
| 25352893 | Insider tier issue | Solved | Normal | — | returnswholesalefragrance | 12h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |||
| 70401088 | BOPIS pickup not ready | Solved | High | — | Chat | vipwholesaleinfluencer | 1d 13h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | ||
| 43230275 | Shipping cost question | Solved | High | — | — | 1d 2h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - | |||
| 78935687 | Price match request | Closed | Normal | — | Chat | samples | 19h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 | ||
| 37286935 | Store experience feedback | Closed | Low | — | Chat | influencerreturnsvip | 2d 11h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 7, 2025 | ||
| 27403724 | Order arrived damaged | Closed | Normal | — | Phone | influencer | 22h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 1, 2025 | ||
| 79562372 | Pro discount enrollment | Solved | Low | — | Social | shippingshade-match | 3h | ⊘Not fired | — | — | — | Oct 9, 2025 | - | ||
| 64138099 | Pro discount enrollment | Solved | Normal | — | refundfragranceinfluencer | 8h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |||
| 66365668 | Return after 30-day window | Solved | Normal | — | refund | 6h | ●Responded | 5/5 | — | — | Oct 9, 2025 | - | |||
| 25037739 | Wholesale order question | Solved | Normal | — | Chat | shade-matchshipping | 12h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | ||
| 64668501 | Cancel order request | Open | Normal | — | wholesale | - | —Skipped | — | — | — | Sep 25, 2025 | - | |||
| 51939773 | Return after 30-day window | Solved | Low | — | — | 4h | ●Responded | 5/5 | — | — | Sep 10, 2025 | - | |||
| 23273487 | Where is my order? | Closed | Normal | — | refund | 8h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 8, 2025 | |||
| 08168047 | Order arrived damaged | Pending | Normal | — | Chat | refundshade-matchshipping | - | —Skipped | — | — | — | Sep 3, 2025 | - | ||
| 63915097 | Allergic reaction concern | Closed | Normal | — | shippingshade-matchsamples | 2d 8h | ●Responded | 7/11 | — | — | Aug 31, 2025 | Sep 4, 2025 | |||
| 56163735 | Pro discount enrollment | Closed | Normal | — | Phone | damaged | 1d | ○Sent, no reply | — | — | — | Aug 26, 2025 | Sep 2, 2025 | ||
| 26674285 | Cancel subscription / Auto-replenish | Solved | Normal | — | returnsinfluencer | 6h | ●Responded | 5/5 | — | — | Aug 22, 2025 | - | |||
| 16130822 | Where is my order? | Solved | Low | — | vipreturnswholesale | 2h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |||
| 99730184 | Missing samples in order | Solved | Normal | — | Chat | loyaltyshippingshade-match | 3h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | ||
| 94940243 | Foundation match help | Solved | Low | — | loyaltyinfluencer | 4h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 81095146 | Price match request | Solved | High | — | Chat | — | 4h | ●Responded | 9/11 | — | — | Jun 30, 2025 | - | ||
| 63879773 | Order arrived damaged | Closed | High | — | Chat | appinfluencer | 6h | ●Responded | 5/5 | — | — | Jun 2, 2025 | Jun 7, 2025 | ||
| 77295862 | Lost package follow-up | Closed | Normal | — | fragrancevipapp | 1d 11h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 7, 2025 | |||
| 12309505 | Influencer code not working | Solved | Normal | — | — | 2h | ⊘Not fired | — | — | — | May 29, 2025 | - |