Dee Rempel
russell39@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 74218846 | Wholesale order question | Solved | High | — | damagedapp | 3h | ●Responded | 3/5 | — | — | Apr 27, 2026 | - | |||
| 41152838 | Price match request | Solved | Normal | — | influencer | 3h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |||
| 85175318 | Return after 30-day window | Solved | Normal | — | influencerwholesalegift-card | 4d 22h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |||
| 75498162 | Lost package follow-up | Closed | Normal | — | Chat | sampleswholesale | 1h | ●Responded | 2/5 | — | — | Apr 16, 2026 | Apr 17, 2026 | ||
| 24526875 | Return after 30-day window | Solved | High | — | Phone | fragrance | 1d 23h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | ||
| 19193308 | Restock alert for backorder | Pending | Normal | — | Chat | wholesaleinfluencer | - | —Skipped | — | — | — | Apr 10, 2026 | - | ||
| 99196744 | Missing samples in order | Solved | Normal | — | viployaltyshipping | 18h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |||
| 19163381 | Loyalty points not posting | Solved | Normal | — | shade-matchrefund | 23h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | |||
| 97270655 | Shipping cost question | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Mar 30, 2026 | |||
| 13082687 | Influencer code not working | Solved | Normal | — | Chat | samplesrefundbopis | 6h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | ||
| 30458689 | BOPIS pickup not ready | Pending | Low | — | — | - | —Skipped | — | — | — | Mar 19, 2026 | - | |||
| 76727416 | App crashes at checkout | Solved | High | — | — | 16h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |||
| 90105274 | Pro discount enrollment | Closed | Normal | — | damaged | 9h | ○Sent, no reply | — | — | — | Feb 10, 2026 | Feb 17, 2026 | |||
| 49336878 | Foundation match help | Solved | High | — | wholesalesamples | 19h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |||
| 53774844 | Discount code not working | Solved | Low | — | fragranceloyaltydamaged | 4h | ●Responded | 4/5 | — | — | Jan 14, 2026 | - | |||
| 95920854 | Price match request | Solved | Low | — | Social | refundreturns | 3h | ⊘Not fired | — | — | — | Dec 26, 2025 | - | ||
| 30788794 | Cancel order request | Pending | Normal | — | Chat | wholesaleapp | - | —Skipped | — | — | — | Dec 25, 2025 | - | ||
| 66605872 | Where is my order? | Solved | Low | — | refundinfluencer | 2d 17h | ●Responded | 4/5 | — | — | Dec 19, 2025 | - | |||
| 80226313 | Restock alert for backorder | Solved | Normal | — | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | ||
| 58282399 | Lost package follow-up | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | ||
| 80186784 | Gift card balance question | Solved | High | — | vipinfluencer | 5h | ⊘Not fired | — | — | — | Dec 5, 2025 | - | |||
| 53747095 | Allergic reaction concern | Solved | Normal | — | Chat | — | 3h | ⊘Not fired | — | — | — | Dec 3, 2025 | - | ||
| 97604784 | App login problem | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | ||
| 43798931 | Where is my order? | Closed | Normal | — | loyaltybopisfragrance | 1d 20h | ●Responded | 2/5 | — | — | Nov 15, 2025 | Nov 22, 2025 | |||
| 37143163 | BOPIS order cancelled at store | Pending | Normal | — | appreturns | - | —Skipped | — | — | — | Nov 7, 2025 | - | |||
| 12174147 | Question about product ingredients | Closed | Low | — | — | 7d 23h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 12, 2025 | |||
| 40000969 | Pro discount enrollment | Solved | High | — | Social | — | 2d 5h | ⊘Not fired | — | — | — | Oct 27, 2025 | - | ||
| 48522541 | Pro discount enrollment | Solved | Normal | — | returns | 23h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | |||
| 30419548 | Influencer code not working | Closed | Normal | — | — | 2d 19h | ●Responded | 3/5 | — | — | Oct 1, 2025 | Oct 9, 2025 | |||
| 64032367 | Where is my order? | Solved | Low | — | loyaltyinfluencer | 4h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |||
| 91084110 | Where is my order? | Pending | Normal | — | shade-match | - | —Skipped | — | — | — | Sep 24, 2025 | - | |||
| 94391084 | Discount code not working | Solved | Normal | — | Chat | appwholesaleinfluencer | 1d 22h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | ||
| 13761076 | Gift card balance question | Closed | Urgent | — | Chat | samplesapprefund | 1d 8h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 14, 2025 | ||
| 83700354 | BOPIS pickup not ready | Pending | Low | — | Phone | — | - | —Skipped | — | — | — | Aug 6, 2025 | - | ||
| 90148158 | App login problem | Closed | Normal | — | Chat | returns | 2h | ●Responded | 10/11 | — | — | Jul 19, 2025 | Jul 22, 2025 | ||
| 49311350 | Allergic reaction concern | Solved | High | — | Chat | loyaltyinfluencerbopis | 3h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | ||
| 91585284 | BOPIS order cancelled at store | Solved | High | — | — | 5h | ●Responded | 3/5 | — | — | Jul 10, 2025 | - | |||
| 30548929 | Pro discount enrollment | Solved | Normal | — | vip | 1d 22h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |||
| 90061038 | Cancel subscription / Auto-replenish | Solved | Normal | — | appwholesaleloyalty | 1h | ●Responded | 4/5 | — | — | Jun 23, 2025 | - | |||
| 33017619 | Loyalty points not posting | Closed | Normal | — | Chat | gift-cardinfluencer | 7d 15h | ●Responded | 2/5 | — | — | Jun 22, 2025 | Jul 1, 2025 | ||
| 45282816 | BOPIS pickup not ready | Solved | Normal | — | shippingrefund | 1h | ●Responded | 4/5 | — | — | Jun 21, 2025 | - | |||
| 09708450 | Where is my order? | Open | Normal | — | Chat | samplesshade-match | - | —Skipped | — | — | — | Jun 7, 2025 | - | ||
| 66900338 | Item authenticity concern | Solved | Normal | — | Chat | shippingwholesalerefund | 14h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | ||
| 76969354 | App login problem | Solved | High | — | samples | 2d 19h | ●Responded | 4/5 | — | — | Jun 3, 2025 | - | |||
| 47049885 | Question about product ingredients | Solved | Normal | — | Phone | returns | 2d 16h | ⊘Not fired | — | — | — | Jun 2, 2025 | - | ||
| 57306134 | Discount code not working | Pending | Normal | — | refundloyalty | - | —Skipped | — | — | — | May 29, 2025 | - |