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CustomersDee Rempel

Dee Rempel

russell39@yahoo.com
Tickets46Responses13
Showing 1 - 46 of 46
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
74218846Wholesale order questionSolvedHighDee Rempel—Eula McKenzieEmail
damagedapp
3h●Responded3/5——Apr 27, 2026-
41152838Price match requestSolvedNormalDee Rempel—Garth DooleyEmail
influencer
3h○Sent, no reply———Apr 27, 2026-
85175318Return after 30-day windowSolvedNormalDee Rempel—Faith HilllEmail
influencerwholesalegift-card
4d 22h○Sent, no reply———Apr 18, 2026-
75498162Lost package follow-upClosedNormalDee Rempel—Miss Amber Hintz Sr.Chat
sampleswholesale
1h●Responded2/5——Apr 16, 2026Apr 17, 2026
24526875Return after 30-day windowSolvedHighDee Rempel—Dr. Mandy McLaughlinPhone
fragrance
1d 23h○Sent, no reply———Apr 13, 2026-
19193308Restock alert for backorderPendingNormalDee Rempel—Vilma GusikowskiChat
wholesaleinfluencer
-—Skipped———Apr 10, 2026-
99196744Missing samples in orderSolvedNormalDee Rempel—Amely PacochaEmail
viployaltyshipping
18h○Sent, no reply———Apr 8, 2026-
19163381Loyalty points not postingSolvedNormalDee Rempel—Mr. Eliza Gerhold IVEmail
shade-matchrefund
23h●Responded5/5——Apr 3, 2026-
97270655Shipping cost questionClosedNormalDee Rempel—Eula McKenzieEmail—4h○Sent, no reply———Mar 27, 2026Mar 30, 2026
13082687Influencer code not workingSolvedNormalDee Rempel—Mr. Lonie HudsonChat
samplesrefundbopis
6h○Sent, no reply———Mar 20, 2026-
30458689BOPIS pickup not readyPendingLowDee Rempel—Tommy KuvalisEmail—-—Skipped———Mar 19, 2026-
76727416App crashes at checkoutSolvedHighDee Rempel—Garth DooleyEmail—16h○Sent, no reply———Feb 11, 2026-
90105274Pro discount enrollmentClosedNormalDee Rempel—Jacklyn DareEmail
damaged
9h○Sent, no reply———Feb 10, 2026Feb 17, 2026
49336878Foundation match helpSolvedHighDee Rempel—Eula McKenzieEmail
wholesalesamples
19h○Sent, no reply———Jan 26, 2026-
53774844Discount code not workingSolvedLowDee Rempel—Dr. Mandy McLaughlinEmail
fragranceloyaltydamaged
4h●Responded4/5——Jan 14, 2026-
95920854Price match requestSolvedLowDee Rempel—Yazmin JastSocial
refundreturns
3h⊘Not fired———Dec 26, 2025-
30788794Cancel order requestPendingNormalDee Rempel—Dr. Mandy McLaughlinChat
wholesaleapp
-—Skipped———Dec 25, 2025-
66605872Where is my order?SolvedLowDee Rempel—Mr. Cade SengerEmail
refundinfluencer
2d 17h●Responded4/5——Dec 19, 2025-
80226313Restock alert for backorderSolvedNormalDee Rempel—Dr. Mandy McLaughlinChat
damaged
6h○Sent, no reply———Dec 16, 2025-
58282399Lost package follow-upSolvedNormalDee Rempel—Vilma GusikowskiChat—5h○Sent, no reply———Dec 12, 2025-
80186784Gift card balance questionSolvedHighDee Rempel—Chaz RennerEmail
vipinfluencer
5h⊘Not fired———Dec 5, 2025-
53747095Allergic reaction concernSolvedNormalDee Rempel—Faith HilllChat—3h⊘Not fired———Dec 3, 2025-
97604784App login problemSolvedNormalDee Rempel—Chaz RennerChat—3h○Sent, no reply———Nov 28, 2025-
43798931Where is my order?ClosedNormalDee Rempel—Miss Amber Hintz Sr.Email
loyaltybopisfragrance
1d 20h●Responded2/5——Nov 15, 2025Nov 22, 2025
37143163BOPIS order cancelled at storePendingNormalDee Rempel—Dr. Mandy McLaughlinEmail
appreturns
-—Skipped———Nov 7, 2025-
12174147Question about product ingredientsClosedLowDee Rempel—Miss Amber Hintz Sr.Email—7d 23h○Sent, no reply———Oct 31, 2025Nov 12, 2025
40000969Pro discount enrollmentSolvedHighDee Rempel—Julie HodkiewiczSocial—2d 5h⊘Not fired———Oct 27, 2025-
48522541Pro discount enrollmentSolvedNormalDee Rempel—Yazmin JastEmail
returns
23h○Sent, no reply———Oct 4, 2025-
30419548Influencer code not workingClosedNormalDee Rempel—Mr. Cade SengerEmail—2d 19h●Responded3/5——Oct 1, 2025Oct 9, 2025
64032367Where is my order?SolvedLowDee Rempel—Tommy KuvalisEmail
loyaltyinfluencer
4h○Sent, no reply———Sep 24, 2025-
91084110Where is my order?PendingNormalDee Rempel—Mr. Eliza Gerhold IVEmail
shade-match
-—Skipped———Sep 24, 2025-
94391084Discount code not workingSolvedNormalDee Rempel—Vilma GusikowskiChat
appwholesaleinfluencer
1d 22h○Sent, no reply———Sep 15, 2025-
13761076Gift card balance questionClosedUrgentDee Rempel—Steve O'ConnerChat
samplesapprefund
1d 8h○Sent, no reply———Aug 11, 2025Aug 14, 2025
83700354BOPIS pickup not readyPendingLowDee Rempel—Kaela FriesenPhone—-—Skipped———Aug 6, 2025-
90148158App login problemClosedNormalDee Rempel—Vilma GusikowskiChat
returns
2h●Responded10/11——Jul 19, 2025Jul 22, 2025
49311350Allergic reaction concernSolvedHighDee Rempel—Tommy KuvalisChat
loyaltyinfluencerbopis
3h○Sent, no reply———Jul 17, 2025-
91585284BOPIS order cancelled at storeSolvedHighDee Rempel—Miss Amber Hintz Sr.Email—5h●Responded3/5——Jul 10, 2025-
30548929Pro discount enrollmentSolvedNormalDee Rempel—Kaela FriesenEmail
vip
1d 22h○Sent, no reply———Jun 27, 2025-
90061038Cancel subscription / Auto-replenishSolvedNormalDee Rempel—Steve O'ConnerEmail
appwholesaleloyalty
1h●Responded4/5——Jun 23, 2025-
33017619Loyalty points not postingClosedNormalDee Rempel—Oscar O'HaraChat
gift-cardinfluencer
7d 15h●Responded2/5——Jun 22, 2025Jul 1, 2025
45282816BOPIS pickup not readySolvedNormalDee Rempel—Darryl JacobiEmail
shippingrefund
1h●Responded4/5——Jun 21, 2025-
09708450Where is my order?OpenNormalDee Rempel—Mr. Eliza Gerhold IVChat
samplesshade-match
-—Skipped———Jun 7, 2025-
66900338Item authenticity concernSolvedNormalDee Rempel—Mr. Skyla TrantowChat
shippingwholesalerefund
14h○Sent, no reply———Jun 5, 2025-
76969354App login problemSolvedHighDee Rempel—Amely PacochaEmail
samples
2d 19h●Responded4/5——Jun 3, 2025-
47049885Question about product ingredientsSolvedNormalDee Rempel—Julie HodkiewiczPhone
returns
2d 16h⊘Not fired———Jun 2, 2025-
57306134Discount code not workingPendingNormalDee Rempel—Miss Amber Hintz Sr.Email
refundloyalty
-—Skipped———May 29, 2025-
Page 1 of 1

Properties

Customer
Name
Dee Rempel
Email
russell39@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
10,339
Lifetime spend
1,749
Last purchase
Apr 9, 2026
Skin tone
rich
Foundation shade
63P
Skin concerns
—
Allergies / restrictions
—
Favorite brands
—
YTD spend
624
App installed
Yes
App last opened
Apr 17, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
195
Total orders
6
Preferred category
makeup
Tickets
Tickets
46
Last seen
Apr 27, 2026
Responses
Avg rating
3.85