Reina Runte
megan.kiehn85@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79478588 | Influencer code not working | Closed | Low | Reina Runte | — |  Darryl Jacobi | refundsamplesgift-card | 2d 20h | ⊘Not fired | — | — | — | Apr 22, 2026 | May 1, 2026 | |
| 56317373 | Missing samples in order | Solved | Low | Reina Runte | — |  Eula McKenzie | Chat | damagedgift-cardinfluencer | 17h | ●Responded | 1/5 | — | — | Apr 14, 2026 | - |
| 75419130 | Discount code not working | Solved | Normal | Reina Runte | — |  Faith Hilll | influencerfragrance | 5h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 62167448 | Missing samples in order | Solved | Normal | Reina Runte | — |  Leonard Waters-Howell | loyalty | 2d 10h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 09127209 | Price match request | Solved | Normal | Reina Runte | — |  Vilma Gusikowski | appvip | 1d 13h | ●Responded | 4/5 | — | — | Feb 26, 2026 | - | |
| 45307785 | Loyalty points not posting | Solved | Urgent | Reina Runte | — | Faith Hilll | Phone | returns | 1h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 00369155 | Gift card balance question | Closed | Normal | Reina Runte | — |  Amely Pacocha | loyaltybopisvip | 5h | ●Responded | 5/5 | — | — | Feb 17, 2026 | Feb 24, 2026 | |
| 63771082 | Klarna / Afterpay split issue | Solved | Normal | Reina Runte | — |  Lily Raynor | wholesalerefund | 3h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - | |
| 77910142 | Item authenticity concern | Solved | Normal | Reina Runte | — |  Tommy Kuvalis | Chat | loyaltyvip | 9h | ●Responded | 5/5 | — | — | Feb 1, 2026 | - |
| 29217142 | App crashes at checkout | Closed | Normal | Reina Runte | — |  Kip Schroeder IV | shade-match | 19h | ●Responded | 5/5 | — | — | Jan 28, 2026 | Feb 2, 2026 | |
| 66512634 | Restock alert for backorder | Closed | Normal | Reina Runte | — |  Mr. Lonie Hudson | Chat | returns | 9d 2h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 10, 2026 |
| 78270466 | Foundation match help | Solved | Low | Reina Runte | — | Lily Raynor | Chat | — | 10h | ●Responded | 5/5 | — | — | Jan 22, 2026 | - |
| 60477829 | Price match request | Solved | Normal | Reina Runte | — |  Julie Hodkiewicz | loyaltyinfluencershipping | 7h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 67894533 | Missing items in shipment | Solved | Normal | Reina Runte | — |  Garth Dooley | Chat | fragranceshade-match | 4h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 63698714 | Cancel subscription / Auto-replenish | Solved | High | Reina Runte | — | Leonard Waters-Howell | damaged | 3h | ⊘Not fired | — | — | — | Dec 25, 2025 | - | |
| 53124116 | Birthday gift not received | Solved | Normal | Reina Runte | — |  Dr. Mandy McLaughlin | damagedinfluencer | 2h | ⊘Not fired | — | — | — | Dec 12, 2025 | - | |
| 88082791 | Discount code not working | Solved | High | Reina Runte | — | Amely Pacocha | Chat | returns | 1h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 90341551 | Wrong shade sent | Solved | Low | Reina Runte | — | Dr. Mandy McLaughlin | vipshipping | 4h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 15368585 | Klarna / Afterpay split issue | Solved | Normal | Reina Runte | — |  Katrina Johns | refund | 1h | ●Responded | 5/5 | — | — | Nov 12, 2025 | - | |
| 43874139 | Restock alert for backorder | Solved | Normal | Reina Runte | — |  Chaz Renner | Chat | wholesale | 2d 9h | ⊘Not fired | — | — | — | Nov 10, 2025 | - |
| 06306637 | Cancel order request | Closed | Low | Reina Runte | — | Mr. Lonie Hudson | samplesfragrancegift-card | 2d 7h | ●Responded | 4/5 | — | — | Nov 8, 2025 | Nov 12, 2025 | |
| 32326972 | Order arrived damaged | Solved | Normal | Reina Runte | — |  Ignatius Cummerata | — | 6h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 53443324 | Store experience feedback | Pending | High | Reina Runte | — | Garth Dooley | Chat | influencerwholesaleapp | - | —Skipped | — | — | — | Nov 1, 2025 | - |
| 87254653 | Restock alert for backorder | Solved | High | Reina Runte | — | Mr. Lonie Hudson | bopisgift-card | 12h | ●Responded | 7/11 | — | — | Oct 28, 2025 | - | |
| 37811332 | Wrong shade sent | Closed | Normal | Reina Runte | — |  Yazmin Jast | Chat | bopis | 6h | ●Responded | 4/5 | — | — | Oct 24, 2025 | Oct 28, 2025 |
| 54960430 | Klarna / Afterpay split issue | Closed | Normal | Reina Runte | — | Yazmin Jast | Chat | appshade-match | 4h | ⊘Not fired | — | — | — | Oct 21, 2025 | Oct 25, 2025 |
| 40521937 | Insider tier issue | Closed | High | Reina Runte | — | Kip Schroeder IV | damaged | 1d 21h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 30, 2025 | |
| 63993532 | App login problem | Solved | High | Reina Runte | — | Leonard Waters-Howell | shippingfragrance | 3h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 15818808 | Discount code not working | Closed | High | Reina Runte | — |  Jacklyn Dare | returnsgift-cardinfluencer | 6h | ●Responded | 9/11 | — | — | Oct 10, 2025 | Oct 13, 2025 | |
| 84975423 | Birthday gift not received | Closed | Normal | Reina Runte | — | Katrina Johns | Chat | samplesvipwholesale | 1h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 14, 2025 |
| 39257435 | Question about product ingredients | Solved | Normal | Reina Runte | — | Ignatius Cummerata | bopisreturnsvip | 1d 6h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 76425156 | Loyalty points not posting | Open | Normal | Reina Runte | — | Garth Dooley | — | - | —Skipped | — | — | — | Sep 29, 2025 | - | |
| 94576794 | Refund not received | Solved | Low | Reina Runte | — | Garth Dooley | vip | 4h | ●Responded | 4/5 | — | — | Sep 12, 2025 | - | |
| 31412460 | App login problem | Solved | Low | Reina Runte | — | Lily Raynor | bopisfragranceloyalty | 5h | ⊘Not fired | — | — | — | Sep 10, 2025 | - | |
| 49997812 | Order arrived damaged | Solved | High | Reina Runte | — | Tommy Kuvalis | — | 13h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 39212334 | Insider tier issue | Solved | Normal | Reina Runte | — |  Mr. Cade Senger | Chat | — | 1d 14h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - |
| 67274208 | App crashes at checkout | Solved | Normal | Reina Runte | — | Leonard Waters-Howell | Chat | damagedbopis | 6h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - |
| 76014022 | Wrong shade sent | Closed | Normal | Reina Runte | — | Amely Pacocha | Chat | samplesappgift-card | 16h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 |
| 94558602 | Item authenticity concern | Solved | Normal | Reina Runte | — | Tommy Kuvalis | Phone | gift-card | 3d 16h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - |
| 06493452 | Lost package follow-up | Closed | Low | Reina Runte | — | Darryl Jacobi | bopisshipping | 2d 7h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 2, 2025 | |
| 91508310 | Return after 30-day window | Solved | Normal | Reina Runte | — | Yazmin Jast | Phone | bopisrefund | 2d 2h | ○Sent, no reply | — | — | — | May 29, 2025 | - |