Sammy Schowalter
Beacon Hospitality·leona_effertz35@beaconhospitality.com
Showing 1 - 24 of 24
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 89312259 | Insider tier issue | Solved | Low | Sammy Schowalter | Beacon Hospitality |  Leonard Waters-Howell | Chat | loyalty | 1d | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 65564771 | Klarna / Afterpay split issue | Closed | Normal | Sammy Schowalter | Beacon Hospitality |  Miss Amber Hintz Sr. | Phone | wholesale | 6h | ●Responded | 4/5 | — | — | May 4, 2026 | May 5, 2026 |
| 78468544 | BOPIS pickup not ready | Closed | Low | Sammy Schowalter | Beacon Hospitality |  Chaz Renner | Phone | — | 5h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 25, 2026 |
| 96898380 | Birthday gift not received | Solved | Normal | Sammy Schowalter | Beacon Hospitality |  Mr. Lonie Hudson | bopisviployalty | 12h | ●Responded | 5/5 | — | — | Apr 10, 2026 | - | |
| 40945933 | Restock alert for backorder | Solved | Low | Sammy Schowalter | Beacon Hospitality | Miss Amber Hintz Sr. | bopiswholesalereturns | 8d 16h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 10545253 | Discount code not working | Closed | Normal | Sammy Schowalter | Beacon Hospitality |  Faith Hilll | Chat | refundshade-match | 2h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 8, 2026 |
| 34041003 | Shipping cost question | Solved | Normal | Sammy Schowalter | Beacon Hospitality |  Lily Raynor | damagedvip | 17h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 93744435 | Shipping cost question | Solved | Low | Sammy Schowalter | Beacon Hospitality |  Mr. Cade Senger | loyalty | 10h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - | |
| 51146805 | Influencer code not working | Solved | High | Sammy Schowalter | Beacon Hospitality |  Dr. Mandy McLaughlin | loyalty | 14h | ●Responded | 5/5 | — | — | Feb 10, 2026 | - | |
| 63950361 | Loyalty points not posting | Solved | High | Sammy Schowalter | Beacon Hospitality |  Vilma Gusikowski | — | 2h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 01340363 | Price match request | Solved | Normal | Sammy Schowalter | Beacon Hospitality |  Darryl Jacobi | — | 6h | ●Responded | 4/5 | — | — | Jan 6, 2026 | - | |
| 04691850 | Item authenticity concern | Solved | Normal | Sammy Schowalter | Beacon Hospitality | Miss Amber Hintz Sr. | shipping | 6h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 37319805 | Wrong shade sent | Solved | Normal | Sammy Schowalter | Beacon Hospitality |  Mr. Skyla Trantow | Chat | — | 16h | ⊘Not fired | — | — | — | Dec 14, 2025 | - |
| 12342273 | Missing items in shipment | Pending | Normal | Sammy Schowalter | Beacon Hospitality | Mr. Skyla Trantow | Social | damaged | - | —Skipped | — | — | — | Nov 28, 2025 | - |
| 78956255 | Cancel subscription / Auto-replenish | Solved | Normal | Sammy Schowalter | Beacon Hospitality |  Tommy Kuvalis | loyaltyvipdamaged | 2d 22h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 43096511 | Pro discount enrollment | Solved | Normal | Sammy Schowalter | Beacon Hospitality |  Oscar O'Hara | appshippinggift-card | 6h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 46648119 | BOPIS pickup not ready | Solved | Normal | Sammy Schowalter | Beacon Hospitality |  Katrina Johns | — | 6h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 75693613 | Foundation match help | Solved | Normal | Sammy Schowalter | Beacon Hospitality | Vilma Gusikowski | Phone | — | 23h | ⊘Not fired | — | — | — | Nov 5, 2025 | - |
| 54362505 | Wrong shade sent | Closed | Normal | Sammy Schowalter | Beacon Hospitality |  Kip Schroeder IV | Chat | app | 17h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 19, 2025 |
| 22371941 | App login problem | Solved | Normal | Sammy Schowalter | Beacon Hospitality |  Eula McKenzie | Chat | — | 5d 17h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - |
| 68086061 | Influencer code not working | Solved | Normal | Sammy Schowalter | Beacon Hospitality |  Mr. Eliza Gerhold IV | gift-card | 6h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |
| 19309187 | BOPIS pickup not ready | Solved | Normal | Sammy Schowalter | Beacon Hospitality |  Kaela Friesen | — | 4h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 29957393 | Refund not received | Closed | Normal | Sammy Schowalter | Beacon Hospitality |  Steve O'Conner | Chat | vipreturns | 3h | ⊘Not fired | — | — | — | Jun 1, 2025 | Jun 8, 2025 |
| 53663367 | Shipping cost question | Closed | High | Sammy Schowalter | Beacon Hospitality | Darryl Jacobi | — | 1d 2h | ●Responded | 1/5 | — | — | Jun 1, 2025 | Jun 4, 2025 |