Mrs. Rachael Weissnat
sadye.quigley-greenholt@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43582176 | Allergic reaction concern | Open | Normal | Mrs. Rachael Weissnat | — |  Julie Hodkiewicz | Social | bopis | - | —Skipped | — | — | — | May 15, 2026 | - |
| 70196362 | Loyalty points not posting | Solved | Low | Mrs. Rachael Weissnat | — | Julie Hodkiewicz | Chat | shipping | 5h | ⊘Not fired | — | — | — | May 15, 2026 | - |
| 79216155 | Discount code not working | Solved | Normal | Mrs. Rachael Weissnat | — |  Yazmin Jast | refundshade-matchvip | 1h | ⊘Not fired | — | — | — | May 2, 2026 | - | |
| 08929534 | Lost package follow-up | Closed | Normal | Mrs. Rachael Weissnat | — | Julie Hodkiewicz | Chat | bopiswholesale | 16h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 2, 2026 |
| 57895457 | Influencer code not working | Solved | Normal | Mrs. Rachael Weissnat | — |  Leonard Waters-Howell | samples | 3h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 71039377 | Gift card balance question | Solved | Normal | Mrs. Rachael Weissnat | — |  Tommy Kuvalis | Chat | gift-cardinfluencershipping | 2d 3h | ●Responded | 3/5 | — | — | Apr 19, 2026 | - |
| 30230457 | Shipping cost question | Solved | Low | Mrs. Rachael Weissnat | — |  Mr. Cade Senger | Social | — | 8h | ⊘Not fired | — | — | — | Apr 16, 2026 | - |
| 25239920 | Address change after shipping | Open | Low | Mrs. Rachael Weissnat | — |  Mr. Skyla Trantow | gift-card | - | —Skipped | — | — | — | Apr 12, 2026 | - | |
| 84936407 | App crashes at checkout | Solved | Normal | Mrs. Rachael Weissnat | — |  Garth Dooley | appsamplesloyalty | 14h | ⊘Not fired | — | — | — | Apr 1, 2026 | - | |
| 79528080 | Loyalty points not posting | Solved | Normal | Mrs. Rachael Weissnat | — |  Kaela Friesen | Chat | — | 17h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 53291980 | Lost package follow-up | Pending | Low | Mrs. Rachael Weissnat | — | Mr. Cade Senger | refundapployalty | - | —Skipped | — | — | — | Mar 14, 2026 | - | |
| 89080132 | Where is my order? | Closed | Low | Mrs. Rachael Weissnat | — | Garth Dooley | influencer | 5h | ●Responded | 4/5 | — | — | Mar 13, 2026 | Mar 15, 2026 | |
| 53971283 | Return after 30-day window | Solved | Normal | Mrs. Rachael Weissnat | — |  Kip Schroeder IV | Chat | shade-matchbopis | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 32464290 | Address change after shipping | Closed | Normal | Mrs. Rachael Weissnat | — |  Ignatius Cummerata | Chat | — | 1h | ●Responded | 5/5 | — | — | Feb 22, 2026 | Mar 1, 2026 |
| 36467992 | BOPIS order cancelled at store | Solved | Low | Mrs. Rachael Weissnat | — |  Katrina Johns | gift-cardvip | 18h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 40879057 | BOPIS order cancelled at store | Pending | High | Mrs. Rachael Weissnat | — |  Dr. Mandy McLaughlin | samples | - | —Skipped | — | — | — | Feb 6, 2026 | - | |
| 98400966 | Where is my order? | Pending | Low | Mrs. Rachael Weissnat | — | Katrina Johns | — | - | —Skipped | — | — | — | Jan 31, 2026 | - | |
| 05701582 | BOPIS pickup not ready | Pending | Low | Mrs. Rachael Weissnat | — | Garth Dooley | refundappgift-card | - | —Skipped | — | — | — | Jan 23, 2026 | - | |
| 36259676 | BOPIS order cancelled at store | Closed | High | Mrs. Rachael Weissnat | — |  Faith Hilll | bopisshippingapp | 11h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 23, 2026 | |
| 92334059 | Pro discount enrollment | Closed | Low | Mrs. Rachael Weissnat | — |  Chaz Renner | Chat | wholesaledamagedgift-card | 10h | ●Responded | 5/5 | — | — | Jan 6, 2026 | Jan 8, 2026 |
| 11110129 | Address change after shipping | Solved | Low | Mrs. Rachael Weissnat | — | Julie Hodkiewicz | Chat | shippingshade-matchgift-card | 4d 6h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 42896388 | Pro discount enrollment | Pending | Normal | Mrs. Rachael Weissnat | — |  Lily Raynor | Chat | fragrance | - | —Skipped | — | — | — | Nov 7, 2025 | - |
| 95040774 | Store experience feedback | Solved | Low | Mrs. Rachael Weissnat | — | Katrina Johns | — | 5h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |
| 78374971 | Restock alert for backorder | Solved | High | Mrs. Rachael Weissnat | — |  Oscar O'Hara | wholesaleapployalty | 7h | ●Responded | 5/5 | — | — | Oct 31, 2025 | - | |
| 95644406 | Pro discount enrollment | Solved | Low | Mrs. Rachael Weissnat | — | Yazmin Jast | loyaltyfragrance | 1d | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | |
| 35559954 | Address change after shipping | Solved | Normal | Mrs. Rachael Weissnat | — | Garth Dooley | Chat | refundshade-match | 6h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 56219690 | Restock alert for backorder | Pending | Normal | Mrs. Rachael Weissnat | — | Leonard Waters-Howell | Chat | — | - | —Skipped | — | — | — | Oct 1, 2025 | - |
| 10140393 | Birthday gift not received | Solved | Normal | Mrs. Rachael Weissnat | — | Oscar O'Hara | damagedbopis | 6d 1h | ●Responded | 3/5 | — | — | Sep 28, 2025 | - | |
| 58631761 | Influencer code not working | Closed | High | Mrs. Rachael Weissnat | — | Dr. Mandy McLaughlin | Chat | gift-card | 18h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 27, 2025 |
| 36786083 | Where is my order? | Closed | High | Mrs. Rachael Weissnat | — |  Miss Amber Hintz Sr. | Chat | shade-matchrefundgift-card | 7h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 13, 2025 |
| 35088794 | Cancel subscription / Auto-replenish | Solved | Normal | Mrs. Rachael Weissnat | — | Katrina Johns | — | 19h | ●Responded | 5/5 | — | — | Sep 10, 2025 | - | |
| 14298574 | Restock alert for backorder | Open | Normal | Mrs. Rachael Weissnat | — | Miss Amber Hintz Sr. | Chat | appfragrance | - | —Skipped | — | — | — | Aug 28, 2025 | - |
| 93018762 | App login problem | Closed | High | Mrs. Rachael Weissnat | — | Oscar O'Hara | damagedinfluencerwholesale | 6h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 31, 2025 | |
| 46877354 | BOPIS order cancelled at store | Solved | Normal | Mrs. Rachael Weissnat | — | Tommy Kuvalis | Chat | — | 4h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - |
| 92260953 | Wrong shade sent | Closed | Normal | Mrs. Rachael Weissnat | — | Yazmin Jast | Chat | samples | 3h | ●Responded | 5/5 | — | — | Aug 13, 2025 | Aug 14, 2025 |
| 13536215 | Pro discount enrollment | Closed | Normal | Mrs. Rachael Weissnat | — |  Amely Pacocha | Phone | gift-cardapp | 3h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 13, 2025 |
| 43034260 | Question about product ingredients | Solved | Normal | Mrs. Rachael Weissnat | — |  Steve O'Conner | Chat | influencer | 5h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - |
| 92020375 | Discount code not working | Solved | High | Mrs. Rachael Weissnat | — | Katrina Johns | loyalty | 1h | ●Responded | 4/5 | — | — | Aug 5, 2025 | - | |
| 74058374 | Store experience feedback | Closed | Normal | Mrs. Rachael Weissnat | — |  Jacklyn Dare | vip | 2h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 2, 2025 | |
| 37795674 | Item authenticity concern | Solved | Normal | Mrs. Rachael Weissnat | — | Kip Schroeder IV | appgift-card | 6d 13h | ●Responded | 3/5 | — | — | Jun 27, 2025 | - | |
| 44392314 | Order arrived damaged | Pending | Urgent | Mrs. Rachael Weissnat | — | Faith Hilll | Chat | loyalty | - | —Skipped | — | — | — | Jun 13, 2025 | - |
| 39157797 | Missing samples in order | Solved | Normal | Mrs. Rachael Weissnat | — | Amely Pacocha | — | 5h | ●Responded | 5/5 | — | — | May 23, 2025 | - |