Sammie Beer MD
rogelio.runte@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12114449 | Return after 30-day window | Solved | High | Sammie Beer MD | — |  Kaela Friesen | returnsrefund | 8h | ⊘Not fired | — | — | — | May 23, 2026 | - | |
| 51905673 | App login problem | Closed | Normal | Sammie Beer MD | — |  Mr. Skyla Trantow | — | 5h | ○Sent, no reply | — | — | — | May 13, 2026 | May 17, 2026 | |
| 47381935 | Insider tier issue | Solved | Normal | Sammie Beer MD | — |  Mr. Lonie Hudson | vip | 1h | ⊘Not fired | — | — | — | May 7, 2026 | - | |
| 17935465 | Item authenticity concern | Solved | High | Sammie Beer MD | — |  Katrina Johns | returnsinfluencerfragrance | 18h | ⊘Not fired | — | — | — | May 6, 2026 | - | |
| 57959365 | Address change after shipping | Open | Normal | Sammie Beer MD | — |  Faith Hilll | returnsinfluencer | - | —Skipped | — | — | — | May 2, 2026 | - | |
| 73004356 | Question about product ingredients | Closed | Low | Sammie Beer MD | — | Kaela Friesen | Chat | gift-card | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 7, 2026 |
| 24703853 | Restock alert for backorder | Solved | Low | Sammie Beer MD | — |  Vilma Gusikowski | Chat | — | 3h | ●Responded | 5/5 | — | — | Apr 28, 2026 | - |
| 21276521 | Shipping cost question | Solved | High | Sammie Beer MD | — |  Tommy Kuvalis | Phone | influencer | 1h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - |
| 42082644 | Restock alert for backorder | Solved | Low | Sammie Beer MD | — |  Kip Schroeder IV | gift-cardwholesale | 4d 10h | ⊘Not fired | — | — | — | Apr 19, 2026 | - | |
| 92127691 | Klarna / Afterpay split issue | Closed | Normal | Sammie Beer MD | — |  Dr. Mandy McLaughlin | shippingshade-match | 1d 17h | ●Responded | 3/5 | — | — | Mar 13, 2026 | Mar 17, 2026 | |
| 38136582 | Discount code not working | Solved | Low | Sammie Beer MD | — |  Julie Hodkiewicz | Chat | — | 19h | ●Responded | 5/5 | — | — | Mar 13, 2026 | - |
| 52840201 | Insider tier issue | Solved | Normal | Sammie Beer MD | — |  Miss Amber Hintz Sr. | Chat | — | 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - |
| 60055172 | Lost package follow-up | Closed | Normal | Sammie Beer MD | — | Dr. Mandy McLaughlin | Phone | returnsrefund | 2h | ●Responded | 4/5 | — | — | Feb 20, 2026 | Feb 24, 2026 |
| 33804695 | Lost package follow-up | Closed | Normal | Sammie Beer MD | — | Vilma Gusikowski | bopisinfluencer | 7h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 18, 2026 | |
| 80602070 | Price match request | Pending | High | Sammie Beer MD | — |  Amely Pacocha | Chat | returns | - | —Skipped | — | — | — | Feb 1, 2026 | - |
| 70492521 | Order arrived damaged | Pending | Normal | Sammie Beer MD | — |  Oscar O'Hara | — | - | —Skipped | — | — | — | Jan 20, 2026 | - | |
| 29556103 | Influencer code not working | Open | High | Sammie Beer MD | — |  Garth Dooley | loyaltyrefundwholesale | - | —Skipped | — | — | — | Jan 1, 2026 | - | |
| 39467119 | Lost package follow-up | Solved | Urgent | Sammie Beer MD | — |  Ignatius Cummerata | Chat | vipdamagedbopis | 1h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - |
| 18298182 | Influencer code not working | Solved | Normal | Sammie Beer MD | — | Mr. Skyla Trantow | shade-matchwholesale | 8d 15h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |
| 14788562 | BOPIS order cancelled at store | Solved | High | Sammie Beer MD | — |  Steve O'Conner | app | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 39180621 | Wrong shade sent | Solved | Low | Sammie Beer MD | — | Dr. Mandy McLaughlin | Chat | wholesaleinfluencer | 23h | ●Responded | 10/11 | — | — | Nov 27, 2025 | - |
| 63762395 | Gift card balance question | Solved | Normal | Sammie Beer MD | — |  Mr. Eliza Gerhold IV | — | 1h | ⊘Not fired | — | — | — | Nov 25, 2025 | - | |
| 45403559 | Missing items in shipment | Solved | Low | Sammie Beer MD | — | Tommy Kuvalis | samplesinfluencerreturns | 1d 11h | ●Responded | 1/5 | — | — | Nov 17, 2025 | - | |
| 75425370 | Store experience feedback | Closed | Normal | Sammie Beer MD | — | Miss Amber Hintz Sr. | Chat | gift-cardloyaltyfragrance | 2d 19h | ●Responded | 4/5 | — | — | Nov 14, 2025 | Nov 23, 2025 |
| 44421530 | Allergic reaction concern | Solved | Normal | Sammie Beer MD | — | Tommy Kuvalis | Chat | — | 4h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 38052715 | Question about product ingredients | Solved | Normal | Sammie Beer MD | — | Garth Dooley | shade-matchrefund | 1h | ●Responded | 9/11 | — | — | Nov 11, 2025 | - | |
| 06183545 | Question about product ingredients | Closed | Normal | Sammie Beer MD | — |  Yazmin Jast | shade-matchwholesaleapp | 20h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 19, 2025 | |
| 52559086 | Foundation match help | Solved | Normal | Sammie Beer MD | — | Faith Hilll | shipping | 2h | ●Responded | 10/11 | — | — | Nov 8, 2025 | - | |
| 43399306 | Loyalty points not posting | Solved | Urgent | Sammie Beer MD | — |  Eula McKenzie | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - |
| 51656972 | Price match request | Solved | Normal | Sammie Beer MD | — | Eula McKenzie | — | 4h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |
| 85960126 | Wholesale order question | Solved | Normal | Sammie Beer MD | — |  Chaz Renner | Social | — | 1h | ⊘Not fired | — | — | — | Sep 27, 2025 | - |
| 16937671 | Foundation match help | Closed | Low | Sammie Beer MD | — | Mr. Eliza Gerhold IV | samplesshipping | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 16, 2025 | |
| 43659741 | Refund not received | Solved | Low | Sammie Beer MD | — | Vilma Gusikowski | fragrance | 5h | ⊘Not fired | — | — | — | Jul 16, 2025 | - | |
| 47236496 | Cancel order request | Solved | Normal | Sammie Beer MD | — | Vilma Gusikowski | vip | 6h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |
| 42333631 | Item authenticity concern | Pending | Low | Sammie Beer MD | — | Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Jun 27, 2025 | - |
| 82534495 | App login problem | Solved | Normal | Sammie Beer MD | — | Vilma Gusikowski | damagedgift-cardsamples | 6h | ○Sent, no reply | — | — | — | Jun 22, 2025 | - | |
| 12253275 | Return after 30-day window | Solved | Normal | Sammie Beer MD | — | Yazmin Jast | gift-cardrefund | 22h | ●Responded | 9/11 | — | — | Jun 3, 2025 | - |