Forrest Mraz
melody34@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38479851 | Cancel subscription / Auto-replenish | Solved | Normal | Forrest Mraz | — |  Steve O'Conner | Social | gift-cardshippingvip | 3h | ⊘Not fired | — | — | — | May 22, 2026 | - |
| 62536486 | BOPIS pickup not ready | Solved | Normal | Forrest Mraz | — |  Mr. Eliza Gerhold IV | Chat | — | 7d 17h | ⊘Not fired | — | — | — | Apr 27, 2026 | - |
| 41076388 | Price match request | Closed | Normal | Forrest Mraz | — |  Dr. Mandy McLaughlin | appwholesale | 1d 18h | ●Responded | 4/5 | — | — | Apr 23, 2026 | May 2, 2026 | |
| 13642842 | Question about product ingredients | Solved | Normal | Forrest Mraz | — |  Kip Schroeder IV | Chat | damagedfragrance | 1h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - |
| 00286067 | Birthday gift not received | Closed | Normal | Forrest Mraz | — |  Chaz Renner | vipinfluencer | 2d 19h | ⊘Not fired | — | — | — | Apr 14, 2026 | Apr 20, 2026 | |
| 05828372 | Price match request | Closed | High | Forrest Mraz | — |  Vilma Gusikowski | Phone | loyalty | 4h | ○Sent, no reply | — | — | — | Apr 12, 2026 | Apr 18, 2026 |
| 51817274 | Store experience feedback | Pending | High | Forrest Mraz | — |  Mr. Cade Senger | Phone | gift-cardwholesale | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 02172278 | Item authenticity concern | Closed | Normal | Forrest Mraz | — | Dr. Mandy McLaughlin | Chat | wholesale | 15h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Mar 29, 2026 |
| 34761967 | Where is my order? | Open | Normal | Forrest Mraz | — |  Miss Amber Hintz Sr. | Social | appshade-matchwholesale | - | —Skipped | — | — | — | Mar 26, 2026 | - |
| 74980937 | Influencer code not working | Closed | Normal | Forrest Mraz | — |  Lily Raynor | refund | 1h | ●Responded | 5/5 | — | — | Mar 20, 2026 | Mar 24, 2026 | |
| 38394486 | Cancel subscription / Auto-replenish | Open | Normal | Forrest Mraz | — | Steve O'Conner | Social | fragrance | - | —Skipped | — | — | — | Mar 6, 2026 | - |
| 86222470 | Where is my order? | Solved | Normal | Forrest Mraz | — |  Tommy Kuvalis | damagedinfluencer | 6h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 26697701 | Return after 30-day window | Solved | Normal | Forrest Mraz | — |  Eula McKenzie | Social | bopisshipping | 3h | ⊘Not fired | — | — | — | Feb 27, 2026 | - |
| 50931104 | Foundation match help | Solved | High | Forrest Mraz | — |  Ignatius Cummerata | — | 1d 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 28055862 | Foundation match help | Solved | Normal | Forrest Mraz | — |  Kaela Friesen | samplesinfluencerapp | 8h | ⊘Not fired | — | — | — | Feb 9, 2026 | - | |
| 66869408 | Missing items in shipment | Solved | Urgent | Forrest Mraz | — |  Faith Hilll | bopisshade-matchapp | 17h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 71510935 | Missing samples in order | Solved | Low | Forrest Mraz | — | Mr. Cade Senger | fragrancegift-card | 2h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 79617347 | Missing samples in order | Solved | Normal | Forrest Mraz | — | Steve O'Conner | Phone | appsamples | 8h | ●Responded | 9/11 | — | — | Jan 19, 2026 | - |
| 98023098 | Store experience feedback | Solved | High | Forrest Mraz | — | Mr. Eliza Gerhold IV | — | 2d 21h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 23149578 | Missing items in shipment | Solved | Low | Forrest Mraz | — | Steve O'Conner | — | 1d 17h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 86084562 | App crashes at checkout | Solved | High | Forrest Mraz | — | Kaela Friesen | loyalty | 16h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 66932780 | Return after 30-day window | Closed | Normal | Forrest Mraz | — | Vilma Gusikowski | returnsgift-card | 14h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 25, 2025 | |
| 91086181 | App login problem | Solved | Normal | Forrest Mraz | — | Kip Schroeder IV | shippingsamples | 19h | ⊘Not fired | — | — | — | Nov 14, 2025 | - | |
| 76460707 | Discount code not working | Solved | Low | Forrest Mraz | — |  Katrina Johns | Chat | wholesalegift-cardreturns | 6h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 93108238 | App crashes at checkout | Closed | Normal | Forrest Mraz | — | Faith Hilll | — | 2h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 11, 2025 | |
| 32286221 | App crashes at checkout | Solved | Normal | Forrest Mraz | — | Steve O'Conner | — | 18h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |
| 77457085 | Refund not received | Closed | Normal | Forrest Mraz | — | Kip Schroeder IV | refund | 1d 13h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 2, 2025 | |
| 09802227 | Wholesale order question | Solved | Normal | Forrest Mraz | — |  Leonard Waters-Howell | Chat | influencerdamagedbopis | 7h | ●Responded | 3/5 | — | — | Oct 24, 2025 | - |
| 79291971 | Cancel subscription / Auto-replenish | Closed | Normal | Forrest Mraz | — |  Julie Hodkiewicz | Chat | loyaltyreturnsdamaged | 12h | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 31, 2025 |
| 89964540 | Cancel order request | Pending | Normal | Forrest Mraz | — | Chaz Renner | Chat | influencerfragrance | - | —Skipped | — | — | — | Oct 18, 2025 | - |
| 69916060 | Allergic reaction concern | Solved | Low | Forrest Mraz | — |  Darryl Jacobi | Chat | gift-cardshippingdamaged | 22h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 80344050 | Influencer code not working | Closed | Normal | Forrest Mraz | — | Miss Amber Hintz Sr. | Chat | refund | 5h | ●Responded | 5/5 | — | — | Oct 18, 2025 | Oct 20, 2025 |
| 84769748 | Where is my order? | Solved | High | Forrest Mraz | — | Steve O'Conner | — | 1d 14h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 73720155 | Return after 30-day window | Solved | Urgent | Forrest Mraz | — | Steve O'Conner | shippingfragrancedamaged | 2h | ⊘Not fired | — | — | — | Oct 11, 2025 | - | |
| 98627174 | Refund not received | Solved | Normal | Forrest Mraz | — | Leonard Waters-Howell | samples | 23h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 47723577 | Restock alert for backorder | Solved | Normal | Forrest Mraz | — | Lily Raynor | Chat | loyalty | 4h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 05232393 | Klarna / Afterpay split issue | Solved | Urgent | Forrest Mraz | — | Eula McKenzie | — | 5h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |
| 69958569 | Cancel subscription / Auto-replenish | Solved | High | Forrest Mraz | — |  Mr. Lonie Hudson | shade-matchgift-cardsamples | 5h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - | |
| 75776432 | Klarna / Afterpay split issue | Pending | High | Forrest Mraz | — |  Garth Dooley | samples | - | —Skipped | — | — | — | Aug 19, 2025 | - | |
| 30787952 | Wholesale order question | Solved | High | Forrest Mraz | — | Miss Amber Hintz Sr. | Phone | loyaltywholesaleshade-match | 4h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - |
| 28608160 | Foundation match help | Closed | Low | Forrest Mraz | — |  Amely Pacocha | Chat | returnswholesalebopis | 2d 6h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 18, 2025 |
| 71150936 | Shipping cost question | Solved | High | Forrest Mraz | — | Mr. Eliza Gerhold IV | influencerwholesale | 6h | ⊘Not fired | — | — | — | Jun 27, 2025 | - | |
| 88007033 | Insider tier issue | Closed | Normal | Forrest Mraz | — | Dr. Mandy McLaughlin | Chat | — | 4h | ●Responded | 3/5 | — | — | Jun 16, 2025 | Jun 18, 2025 |
| 69426828 | Cancel order request | Solved | Normal | Forrest Mraz | — | Julie Hodkiewicz | — | 5h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |