Bulah Mohr
bernadine67@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 08628605 | Return after 30-day window | Closed | Normal | — | wholesale | 10h | ●Responded | 5/5 | — | — | May 17, 2026 | May 19, 2026 | |||
| 22418472 | Restock alert for backorder | Pending | Low | — | Social | bopisappsamples | - | —Skipped | — | — | — | May 10, 2026 | - | ||
| 76469104 | Restock alert for backorder | Open | Normal | — | vipfragrance | - | —Skipped | — | — | — | May 3, 2026 | - | |||
| 02415575 | Discount code not working | Pending | Normal | — | Chat | wholesale | - | —Skipped | — | — | — | Apr 29, 2026 | - | ||
| 33232042 | Discount code not working | Closed | Normal | — | Chat | — | 15h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 4, 2026 | ||
| 35047500 | Missing items in shipment | Solved | Normal | — | Chat | shipping | 10h | ⊘Not fired | — | — | — | Apr 25, 2026 | - | ||
| 94092201 | Where is my order? | Solved | Normal | — | refundshippingreturns | 6h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |||
| 36509718 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | shade-matchbopisvip | 23h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | ||
| 88424641 | Klarna / Afterpay split issue | Pending | Normal | — | shade-matchreturnssamples | - | —Skipped | — | — | — | Apr 3, 2026 | - | |||
| 65309631 | Influencer code not working | Closed | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Mar 30, 2026 | ||
| 72259007 | Loyalty points not posting | Closed | Normal | — | Chat | returnswholesale | 3h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 26, 2026 | ||
| 33462561 | Birthday gift not received | Solved | High | — | vip | 14h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |||
| 64157080 | Allergic reaction concern | Closed | Normal | — | Chat | loyalty | 1d 7h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 18, 2026 | ||
| 34690167 | Address change after shipping | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |||
| 09952595 | Order arrived damaged | Closed | Normal | — | bopiswholesalevip | 1d 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 8, 2026 | |||
| 35328000 | Foundation match help | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Feb 26, 2026 | - | ||
| 85334094 | Influencer code not working | Solved | Normal | — | samplesreturnsloyalty | 22h | ●Responded | 10/11 | — | — | Feb 26, 2026 | - | |||
| 88467988 | Missing items in shipment | Pending | Normal | — | appshippingrefund | - | —Skipped | — | — | — | Feb 18, 2026 | - | |||
| 56001580 | Discount code not working | Solved | Urgent | — | Phone | refundreturns | 6h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | ||
| 02477595 | Where is my order? | Solved | High | — | Chat | — | 22h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | ||
| 85983645 | Where is my order? | Solved | High | — | damagedbopisreturns | 2d 8h | ⊘Not fired | — | — | — | Jan 25, 2026 | - | |||
| 40779196 | Question about product ingredients | Solved | Normal | — | Chat | damagedsamplesshipping | 21h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | ||
| 25202294 | Insider tier issue | Pending | Normal | — | Chat | shade-match | - | —Skipped | — | — | — | Dec 26, 2025 | - | ||
| 50641375 | Refund not received | Open | Low | — | — | - | —Skipped | — | — | — | Nov 29, 2025 | - | |||
| 43954761 | Order arrived damaged | Solved | High | — | — | 1d 9h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | |||
| 09883684 | Store experience feedback | Closed | Normal | — | bopisshade-matchfragrance | 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |||
| 56346466 | Order arrived damaged | Solved | Normal | — | wholesaleloyaltyfragrance | 6h | ●Responded | 5/5 | — | — | Sep 6, 2025 | - | |||
| 95157575 | Restock alert for backorder | Pending | Low | — | shippinginfluencergift-card | - | —Skipped | — | — | — | Aug 22, 2025 | - | |||
| 75395154 | Pro discount enrollment | Solved | Low | — | Phone | gift-card | 5h | ●Responded | 4/5 | — | — | Aug 20, 2025 | - | ||
| 29129609 | Foundation match help | Open | High | — | loyaltyinfluencerapp | - | —Skipped | — | — | — | Aug 16, 2025 | - | |||
| 12834045 | Discount code not working | Solved | Low | — | Chat | damagedloyalty | 4d 15h | ●Responded | 1/5 | — | — | Aug 15, 2025 | - | ||
| 14995966 | Return after 30-day window | Solved | High | — | Chat | shade-matchbopis | 1d 10h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | ||
| 07146378 | Restock alert for backorder | Closed | Low | — | Chat | fragranceloyaltyapp | 4h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 7, 2025 | ||
| 30564238 | Item authenticity concern | Solved | Normal | — | appdamagedbopis | 3h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |||
| 53322778 | Price match request | Closed | Normal | — | Social | shade-matchbopisreturns | 2d 9h | ⊘Not fired | — | — | — | Aug 2, 2025 | Aug 7, 2025 | ||
| 98811341 | BOPIS order cancelled at store | Solved | Normal | — | samplesrefund | 13h | ●Responded | 4/5 | — | — | Jul 19, 2025 | - | |||
| 78185281 | Cancel subscription / Auto-replenish | Pending | Normal | — | Chat | bopis | - | —Skipped | — | — | — | Jul 7, 2025 | - | ||
| 95121715 | BOPIS order cancelled at store | Pending | Normal | — | Phone | shade-matchrefundinfluencer | - | —Skipped | — | — | — | Jun 25, 2025 | - | ||
| 72200154 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shade-match | 7d 17h | ●Responded | 2/5 | — | — | Jun 23, 2025 | - | ||
| 27944000 | Foundation match help | Solved | Low | — | Chat | shippingwholesalegift-card | 13h | ●Responded | 4/5 | — | — | May 27, 2025 | - | ||
| 77884464 | Wholesale order question | Closed | Low | — | damagedshippingloyalty | 4h | ○Sent, no reply | — | — | — | May 24, 2025 | May 25, 2025 |