Cortney Lakin
molly.hayes25@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 63615993 | Missing items in shipment | Open | High | Cortney Lakin | — |  Miss Amber Hintz Sr. | returnsbopis | - | —Skipped | — | — | — | May 15, 2026 | - | |
| 14371254 | Refund not received | Solved | Normal | Cortney Lakin | — |  Jacklyn Dare | loyalty | 19h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 23974459 | Cancel order request | Pending | Urgent | Cortney Lakin | — |  Oscar O'Hara | Chat | refundsamples | - | —Skipped | — | — | — | Apr 28, 2026 | - |
| 58639578 | Restock alert for backorder | Pending | Low | Cortney Lakin | — |  Kaela Friesen | — | - | —Skipped | — | — | — | Apr 17, 2026 | - | |
| 30598739 | App crashes at checkout | Closed | High | Cortney Lakin | — |  Mr. Lonie Hudson | loyaltyrefund | 5h | ●Responded | 5/5 | — | — | Apr 15, 2026 | Apr 18, 2026 | |
| 06538732 | Klarna / Afterpay split issue | Closed | Normal | Cortney Lakin | — |  Amely Pacocha | — | 13h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 17, 2026 | |
| 75191517 | Klarna / Afterpay split issue | Solved | Low | Cortney Lakin | — |  Julie Hodkiewicz | appfragranceinfluencer | 6d 14h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | |
| 20000567 | App crashes at checkout | Solved | High | Cortney Lakin | — | Oscar O'Hara | Chat | returnsfragranceinfluencer | 9h | ●Responded | 9/11 | — | — | Mar 30, 2026 | - |
| 77052030 | Birthday gift not received | Solved | Normal | Cortney Lakin | — | Mr. Lonie Hudson | Chat | damagedrefundvip | 17h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - |
| 39118584 | Question about product ingredients | Solved | Normal | Cortney Lakin | — |  Garth Dooley | Chat | wholesalegift-card | 18h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - |
| 42688354 | Lost package follow-up | Solved | High | Cortney Lakin | — |  Chaz Renner | loyaltyrefundreturns | 3h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 61423525 | Refund not received | Solved | Normal | Cortney Lakin | — |  Faith Hilll | Chat | shade-matchwholesalefragrance | 9h | ●Responded | 4/5 | — | — | Feb 13, 2026 | - |
| 54831054 | Return after 30-day window | Closed | Normal | Cortney Lakin | — | Faith Hilll | Chat | — | 1d 15h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 18, 2026 |
| 10083619 | Item authenticity concern | Solved | Normal | Cortney Lakin | — |  Eula McKenzie | Chat | refundapp | 4h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 27454299 | Refund not received | Pending | Normal | Cortney Lakin | — |  Leonard Waters-Howell | shippingsamplesgift-card | - | —Skipped | — | — | — | Jan 23, 2026 | - | |
| 73684630 | Foundation match help | Solved | High | Cortney Lakin | — | Mr. Lonie Hudson | appwholesalefragrance | 5h | ●Responded | 3/5 | — | — | Jan 14, 2026 | - | |
| 16203686 | Wrong shade sent | Pending | Normal | Cortney Lakin | — |  Steve O'Conner | gift-card | - | —Skipped | — | — | — | Dec 29, 2025 | - | |
| 53625148 | BOPIS order cancelled at store | Closed | Normal | Cortney Lakin | — | Miss Amber Hintz Sr. | — | 5h | ●Responded | 9/11 | — | — | Dec 18, 2025 | Dec 25, 2025 | |
| 38794501 | Address change after shipping | Closed | Low | Cortney Lakin | — | Steve O'Conner | Phone | returnsfragrance | 2d 7h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 6, 2025 |
| 62866882 | Pro discount enrollment | Solved | Low | Cortney Lakin | — | Chaz Renner | shade-matchvipsamples | 3h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 94493040 | Cancel order request | Solved | Normal | Cortney Lakin | — |  Vilma Gusikowski | Chat | wholesalevip | 4h | ●Responded | 5/5 | — | — | Nov 15, 2025 | - |
| 63047974 | Influencer code not working | Solved | Normal | Cortney Lakin | — |  Katrina Johns | appfragrancesamples | 7h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |
| 65151149 | Restock alert for backorder | Closed | Normal | Cortney Lakin | — | Julie Hodkiewicz | Chat | bopisshipping | 2d 22h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 16, 2025 |
| 17979651 | Question about product ingredients | Closed | High | Cortney Lakin | — | Garth Dooley | — | 5h | ●Responded | 4/5 | — | — | Oct 28, 2025 | Nov 1, 2025 | |
| 24486173 | Cancel order request | Solved | Normal | Cortney Lakin | — | Oscar O'Hara | Social | — | 21h | ⊘Not fired | — | — | — | Oct 26, 2025 | - |
| 10670574 | Birthday gift not received | Solved | Normal | Cortney Lakin | — | Miss Amber Hintz Sr. | Phone | returns | 4h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - |
| 45968423 | Shipping cost question | Solved | Normal | Cortney Lakin | — | Vilma Gusikowski | wholesale | 14h | ●Responded | 1/5 | — | — | Oct 16, 2025 | - | |
| 07037861 | Return after 30-day window | Closed | Normal | Cortney Lakin | — |  Darryl Jacobi | Phone | loyalty | 22h | ⊘Not fired | — | — | — | Oct 4, 2025 | Oct 6, 2025 |
| 19889164 | Item authenticity concern | Solved | High | Cortney Lakin | — | Vilma Gusikowski | loyaltyvip | 2d 15h | ●Responded | 9/11 | — | — | Oct 4, 2025 | - | |
| 46665782 | Wrong shade sent | Solved | Normal | Cortney Lakin | — | Amely Pacocha | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - |
| 12091949 | Cancel subscription / Auto-replenish | Solved | Normal | Cortney Lakin | — | Garth Dooley | Chat | loyaltybopisfragrance | 7d 7h | ●Responded | 1/5 | — | — | Sep 26, 2025 | - |
| 79624600 | Pro discount enrollment | Solved | Normal | Cortney Lakin | — |  Kip Schroeder IV | vipreturns | 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 35498168 | Missing samples in order | Open | Normal | Cortney Lakin | — | Miss Amber Hintz Sr. | app | - | —Skipped | — | — | — | Sep 15, 2025 | - | |
| 71293818 | Missing items in shipment | Pending | High | Cortney Lakin | — |  Mr. Eliza Gerhold IV | Phone | — | - | —Skipped | — | — | — | Sep 11, 2025 | - |
| 32493100 | App login problem | Closed | Normal | Cortney Lakin | — | Garth Dooley | vipshipping | 6h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 7, 2025 | |
| 59608551 | Address change after shipping | Solved | Normal | Cortney Lakin | — | Oscar O'Hara | wholesalevip | 4h | ⊘Not fired | — | — | — | Aug 18, 2025 | - | |
| 76796298 | Shipping cost question | Solved | Normal | Cortney Lakin | — | Eula McKenzie | fragrancewholesale | 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 91267924 | Foundation match help | Solved | High | Cortney Lakin | — | Leonard Waters-Howell | damagedapp | 1d 19h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 10347549 | Cancel order request | Solved | Normal | Cortney Lakin | — | Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 32225014 | Foundation match help | Solved | Low | Cortney Lakin | — | Vilma Gusikowski | Phone | vipshippingdamaged | 6h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - |
| 73811544 | Loyalty points not posting | Solved | High | Cortney Lakin | — | Faith Hilll | Phone | — | 18h | ●Responded | 5/5 | — | — | Jul 21, 2025 | - |
| 95303246 | Return after 30-day window | Solved | Urgent | Cortney Lakin | — | Chaz Renner | — | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 68724473 | Missing items in shipment | Pending | Normal | Cortney Lakin | — | Katrina Johns | Chat | shade-matchdamagedloyalty | - | —Skipped | — | — | — | Jun 25, 2025 | - |
| 66899908 | Lost package follow-up | Solved | Normal | Cortney Lakin | — | Jacklyn Dare | Chat | vip | 2h | ●Responded | 4/5 | — | — | Jun 20, 2025 | - |
| 57514747 | BOPIS order cancelled at store | Solved | Normal | Cortney Lakin | — |  Tommy Kuvalis | Chat | damagedvipfragrance | 1h | ●Responded | 10/11 | — | — | Jun 16, 2025 | - |
| 49775613 | Address change after shipping | Solved | Low | Cortney Lakin | — | Garth Dooley | vip | 6h | ⊘Not fired | — | — | — | Jun 5, 2025 | - |