Laisha Gusikowski
shaylee.borer71@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43889090 | Pro discount enrollment | Solved | Urgent | — | Chat | wholesaleshade-match | 3h | ○Sent, no reply | — | — | — | May 21, 2026 | - | ||
| 44518741 | Discount code not working | Closed | High | — | damaged | 4h | ○Sent, no reply | — | — | — | May 15, 2026 | May 21, 2026 | |||
| 19022434 | Refund not received | Open | Normal | — | influencerrefundsamples | - | —Skipped | — | — | — | Apr 18, 2026 | - | |||
| 68192182 | App login problem | Closed | Low | — | vip | 11h | ●Responded | 5/5 | — | — | Apr 7, 2026 | Apr 12, 2026 | |||
| 31532429 | Cancel subscription / Auto-replenish | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Mar 29, 2026 | - | ||
| 05990650 | Restock alert for backorder | Closed | Urgent | — | damaged | 6h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 28, 2026 | |||
| 58084320 | Klarna / Afterpay split issue | Solved | Normal | — | shade-match | 3d 7h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |||
| 23531645 | Address change after shipping | Solved | Low | — | — | 14h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |||
| 19007551 | Where is my order? | Solved | Normal | — | Chat | loyaltysamplesgift-card | 2h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | ||
| 79265827 | Allergic reaction concern | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Mar 3, 2026 | - | ||
| 04537225 | Shipping cost question | Closed | Normal | — | influencer | 20h | ●Responded | 5/5 | — | — | Mar 2, 2026 | Mar 7, 2026 | |||
| 37711889 | Where is my order? | Closed | Normal | — | Phone | bopisloyalty | 5h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 8, 2026 | ||
| 61106709 | Price match request | Closed | Low | — | Phone | gift-cardwholesalevip | 12h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 1, 2026 | ||
| 74343339 | Insider tier issue | Closed | Normal | — | fragranceapp | 7d 16h | ●Responded | 2/5 | — | — | Jan 19, 2026 | Jan 28, 2026 | |||
| 77035306 | Store experience feedback | Closed | Normal | — | — | 13h | ●Responded | 2/5 | — | — | Jan 17, 2026 | Jan 20, 2026 | |||
| 20817103 | Wholesale order question | Solved | Normal | — | app | 1h | ●Responded | 3/5 | — | — | Jan 16, 2026 | - | |||
| 99551217 | Cancel subscription / Auto-replenish | Solved | Low | — | Social | bopiswholesale | 7d | ⊘Not fired | — | — | — | Jan 15, 2026 | - | ||
| 62199860 | Cancel subscription / Auto-replenish | Solved | Normal | — | shade-matchsampleswholesale | 19h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |||
| 78164148 | Insider tier issue | Solved | Normal | — | bopisreturnswholesale | 9h | ●Responded | 9/11 | — | — | Jan 6, 2026 | - | |||
| 90939024 | Influencer code not working | Closed | Urgent | — | gift-card | 3h | ⊘Not fired | — | — | — | Jan 2, 2026 | Jan 3, 2026 | |||
| 98282150 | Missing samples in order | Open | High | — | Chat | fragranceshippingvip | - | —Skipped | — | — | — | Jan 2, 2026 | - | ||
| 67863840 | Store experience feedback | Solved | Normal | — | bopis | 8h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |||
| 83694182 | Allergic reaction concern | Solved | Low | — | gift-card | 19h | ⊘Not fired | — | — | — | Dec 31, 2025 | - | |||
| 43215902 | Item authenticity concern | Solved | Normal | — | bopisfragrancewholesale | 7h | ●Responded | 5/5 | — | — | Dec 29, 2025 | - | |||
| 15110146 | Loyalty points not posting | Solved | Normal | — | Social | samplesloyalty | 4h | ⊘Not fired | — | — | — | Dec 25, 2025 | - | ||
| 99443944 | Wholesale order question | Solved | Normal | — | Phone | wholesaleshade-match | 4d 7h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | ||
| 57371375 | Return after 30-day window | Solved | Low | — | Phone | shade-match | 4h | ●Responded | 2/5 | — | — | Dec 2, 2025 | - | ||
| 04878813 | Discount code not working | Solved | Normal | — | Chat | — | 9d 7h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | ||
| 42889973 | App login problem | Solved | Urgent | — | — | 2d 4h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |||
| 09808602 | Cancel order request | Solved | Low | — | samplesdamaged | 3h | ●Responded | 10/11 | — | — | Oct 21, 2025 | - | |||
| 87415499 | Lost package follow-up | Solved | Normal | — | app | 6h | ●Responded | 5/5 | — | — | Oct 10, 2025 | - | |||
| 72234603 | App crashes at checkout | Closed | Low | — | Chat | — | 12h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 9, 2025 | ||
| 48270651 | Insider tier issue | Solved | High | — | Chat | returnsgift-card | 9d 10h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | ||
| 57171043 | Lost package follow-up | Open | Normal | — | damagedsamplesinfluencer | - | —Skipped | — | — | — | Aug 22, 2025 | - | |||
| 67027654 | Missing items in shipment | Closed | Normal | — | Social | damagedinfluencersamples | 1d 12h | ⊘Not fired | — | — | — | Aug 19, 2025 | Aug 24, 2025 | ||
| 91284670 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | vipappbopis | 2h | ⊘Not fired | — | — | — | Aug 8, 2025 | - | ||
| 25876329 | Cancel subscription / Auto-replenish | Solved | Normal | — | fragrancerefund | 1h | ●Responded | 5/5 | — | — | Aug 6, 2025 | - | |||
| 47914348 | Lost package follow-up | Solved | Low | — | — | 8d 9h | ●Responded | 2/5 | — | — | Jul 23, 2025 | - | |||
| 29010852 | Question about product ingredients | Closed | Normal | — | samplesdamagedfragrance | 1d 10h | ●Responded | 9/11 | — | — | Jul 4, 2025 | Jul 11, 2025 | |||
| 35790809 | Allergic reaction concern | Closed | Low | — | refund | 18h | ○Sent, no reply | — | — | — | Jun 9, 2025 | Jun 13, 2025 | |||
| 60254771 | Order arrived damaged | Closed | Normal | — | — | 7h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 12, 2025 | |||
| 39709338 | BOPIS pickup not ready | Solved | Normal | — | returnssamples | 2h | ●Responded | 5/5 | — | — | May 30, 2025 | - |