Ms. Kylee Anderson
milton.abbott93@yahoo.com
Showing 1 - 26 of 26
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59069807 | BOPIS pickup not ready | Solved | Normal | — | — | 11h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |||
| 96329816 | Return after 30-day window | Solved | Normal | — | refundgift-card | 6h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |||
| 28545887 | BOPIS order cancelled at store | Closed | Normal | — | refundreturnsfragrance | 7d 6h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 27, 2026 | |||
| 85155577 | Insider tier issue | Closed | Normal | — | bopiswholesale | 3h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 4, 2026 | |||
| 91025435 | Order arrived damaged | Closed | Normal | — | Chat | vipinfluencer | 17h | ●Responded | 5/5 | — | — | Mar 20, 2026 | Mar 23, 2026 | ||
| 13907575 | Insider tier issue | Closed | High | — | fragranceappreturns | 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 19, 2026 | |||
| 70003301 | App crashes at checkout | Solved | Normal | — | shippingbopis | 5h | ●Responded | 5/5 | — | — | Mar 2, 2026 | - | |||
| 72963045 | Wrong shade sent | Solved | Low | — | shippingrefundbopis | 10h | ●Responded | 10/11 | — | — | Feb 11, 2026 | - | |||
| 53575605 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 4h | ●Responded | 4/5 | — | — | Jan 27, 2026 | - | ||
| 34889868 | Address change after shipping | Solved | Normal | — | Chat | bopisvipshade-match | 5h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | ||
| 86116702 | Cancel subscription / Auto-replenish | Solved | Low | — | — | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |||
| 81987435 | Influencer code not working | Pending | Normal | — | shade-matchshipping | - | —Skipped | — | — | — | Dec 15, 2025 | - | |||
| 59509465 | Shipping cost question | Closed | Normal | — | Chat | influencer | 6h | ⊘Not fired | — | — | — | Dec 2, 2025 | Dec 8, 2025 | ||
| 54409215 | Foundation match help | Solved | Normal | — | vip | 4h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |||
| 48833134 | Insider tier issue | Pending | Low | — | — | - | —Skipped | — | — | — | Oct 30, 2025 | - | |||
| 63640614 | Birthday gift not received | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |||
| 43205600 | Allergic reaction concern | Solved | Normal | — | loyalty | 1d 21h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |||
| 51734595 | Where is my order? | Solved | Low | — | Phone | — | 3d 10h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | ||
| 28165354 | Pro discount enrollment | Pending | Normal | — | Social | — | - | —Skipped | — | — | — | Sep 1, 2025 | - | ||
| 45514948 | Gift card balance question | Closed | Normal | — | Chat | — | 5h | ⊘Not fired | — | — | — | Aug 20, 2025 | Aug 26, 2025 | ||
| 42297403 | Question about product ingredients | Closed | Normal | — | damagedbopisinfluencer | 6h | ●Responded | 3/5 | — | — | Jul 28, 2025 | Aug 4, 2025 | |||
| 25164803 | Insider tier issue | Solved | Normal | — | Chat | vip | 4d 2h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | ||
| 43824035 | BOPIS order cancelled at store | Solved | Normal | — | appvipshade-match | 5h | ●Responded | 5/5 | — | — | Jul 2, 2025 | - | |||
| 78284279 | Allergic reaction concern | Solved | Urgent | — | — | 2h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - | |||
| 58023126 | Missing samples in order | Solved | Normal | — | Phone | wholesaleshade-matchrefund | 2d 8h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | ||
| 33618355 | Wholesale order question | Closed | Normal | — | Chat | returns | 23h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 12, 2025 |