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CustomersClair Buckridge

Clair Buckridge

nellie.pfeffer45@hotmail.com
Tickets45Responses12
Showing 1 - 45 of 45
External ID
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Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
93935600Cancel subscription / Auto-replenishSolvedHighClair Buckridge—Oscar O'HaraPhone
wholesaleapployalty
6h○Sent, no reply———May 19, 2026-
84107598Discount code not workingClosedNormalClair Buckridge—Vilma GusikowskiEmail
damagedshade-match
6h●Responded5/5——May 15, 2026May 17, 2026
49165760Cancel subscription / Auto-replenishSolvedNormalClair Buckridge—Katrina JohnsEmail
viployalty
15h○Sent, no reply———May 13, 2026-
67316140Birthday gift not receivedClosedLowClair Buckridge—Katrina JohnsChat
app
2d 11h⊘Not fired———Apr 27, 2026May 1, 2026
48029997App crashes at checkoutClosedNormalClair Buckridge—Chaz RennerEmail
samples
4h●Responded5/5——Apr 23, 2026Apr 28, 2026
08945625Discount code not workingPendingNormalClair Buckridge—Ignatius CummerataChat—-—Skipped———Apr 19, 2026-
70068437App crashes at checkoutSolvedNormalClair Buckridge—Mr. Cade SengerChat—15h●Responded4/5——Apr 14, 2026-
19684427BOPIS order cancelled at storeOpenNormalClair Buckridge—Yazmin JastEmail
shippinginfluencerwholesale
-—Skipped———Mar 27, 2026-
09043195Cancel order requestSolvedNormalClair Buckridge—Oscar O'HaraSocial
gift-cardshade-match
8h⊘Not fired———Mar 19, 2026-
09851416Allergic reaction concernSolvedNormalClair Buckridge—Ignatius CummerataChat
returns
13h⊘Not fired———Mar 13, 2026-
04212779Wrong shade sentSolvedNormalClair Buckridge—Mr. Skyla TrantowEmail—4h○Sent, no reply———Feb 26, 2026-
12377368Discount code not workingPendingNormalClair Buckridge—Ignatius CummerataChat
vipwholesale
-—Skipped———Feb 7, 2026-
93990534Cancel subscription / Auto-replenishSolvedLowClair Buckridge—Oscar O'HaraEmail
shade-match
6h⊘Not fired———Jan 24, 2026-
75536339Gift card balance questionClosedHighClair Buckridge—Jacklyn DareEmail—1d●Responded5/5——Jan 16, 2026Jan 18, 2026
15929810Discount code not workingSolvedHighClair Buckridge—Eula McKenzieChat—13h○Sent, no reply———Jan 14, 2026-
04252396Pro discount enrollmentSolvedHighClair Buckridge—Mr. Cade SengerEmail
shade-matchwholesaleloyalty
14h●Responded5/5——Jan 9, 2026-
47861281Store experience feedbackClosedNormalClair Buckridge—Faith HilllChat—3h⊘Not fired———Jan 8, 2026Jan 10, 2026
78830567App crashes at checkoutClosedHighClair Buckridge—Eula McKenzieChat
damaged
5h●Responded3/5——Dec 8, 2025Dec 15, 2025
82959839BOPIS pickup not readySolvedNormalClair Buckridge—Mr. Skyla TrantowChat
returnsbopis
18h○Sent, no reply———Nov 14, 2025-
05926696BOPIS pickup not readySolvedLowClair Buckridge—Ignatius CummerataEmail—3h○Sent, no reply———Nov 2, 2025-
12906994Foundation match helpPendingHighClair Buckridge—Mr. Lonie HudsonChat—-—Skipped———Nov 1, 2025-
10415738Influencer code not workingSolvedNormalClair Buckridge—Chaz RennerChat
shade-match
4h○Sent, no reply———Oct 30, 2025-
31332590App login problemSolvedNormalClair Buckridge—Oscar O'HaraChat—22h●Responded5/5——Oct 28, 2025-
96050040BOPIS order cancelled at storeSolvedNormalClair Buckridge—Mr. Skyla TrantowChat
bopis
2d 14h●Responded3/5——Oct 24, 2025-
22645121Gift card balance questionSolvedLowClair Buckridge—Mr. Cade SengerChat
damagedreturnsshade-match
4h○Sent, no reply———Oct 24, 2025-
67895455BOPIS pickup not readyClosedNormalClair Buckridge—Darryl JacobiChat
apprefund
14h⊘Not fired———Oct 19, 2025Oct 23, 2025
42075733Refund not receivedSolvedHighClair Buckridge—Chaz RennerChat
vipshippingsamples
1h●Responded4/5——Oct 11, 2025-
32359050Missing samples in orderSolvedNormalClair Buckridge—Julie HodkiewiczChat—2d 17h○Sent, no reply———Sep 27, 2025-
92277656App login problemSolvedLowClair Buckridge—Julie HodkiewiczEmail
returns
1d⊘Not fired———Sep 20, 2025-
81963346Pro discount enrollmentClosedHighClair Buckridge—Darryl JacobiEmail
gift-cardwholesalerefund
2h○Sent, no reply———Sep 19, 2025Sep 22, 2025
73153534Refund not receivedClosedNormalClair Buckridge—Mr. Eliza Gerhold IVEmail
shippingshade-matchinfluencer
4h●Responded4/5——Sep 11, 2025Sep 16, 2025
29488717Foundation match helpOpenNormalClair Buckridge—Chaz RennerEmail—-—Skipped———Sep 6, 2025-
72109155Where is my order?SolvedNormalClair Buckridge—Darryl JacobiEmail
influencerloyaltyvip
16h○Sent, no reply———Aug 30, 2025-
82177035Cancel order requestSolvedNormalClair Buckridge—Mr. Eliza Gerhold IVEmail
vipbopisrefund
2d 18h○Sent, no reply———Aug 24, 2025-
90608761Item authenticity concernOpenHighClair Buckridge—Eula McKenzieEmail
refundfragrancebopis
-—Skipped———Aug 20, 2025-
60710795Birthday gift not receivedSolvedNormalClair Buckridge—Kaela FriesenChat
viprefund
5h○Sent, no reply———Aug 18, 2025-
34368746Pro discount enrollmentPendingNormalClair Buckridge—Julie HodkiewiczChat
wholesalefragrance
-—Skipped———Jul 30, 2025-
62314358Shipping cost questionSolvedLowClair Buckridge—Kaela FriesenChat
apprefund
1h○Sent, no reply———Jul 27, 2025-
08592740Wrong shade sentSolvedUrgentClair Buckridge—Tommy KuvalisEmail—6h○Sent, no reply———Jul 17, 2025-
43090295Restock alert for backorderSolvedNormalClair Buckridge—Steve O'ConnerEmail
wholesalesamplesbopis
1h●Responded5/5——Jul 16, 2025-
19586488Price match requestSolvedNormalClair Buckridge—Chaz RennerEmail
appwholesaleshade-match
6h○Sent, no reply———Jul 15, 2025-
45411978Allergic reaction concernSolvedLowClair Buckridge—Dr. Mandy McLaughlinChat
bopisreturns
3h●Responded4/5——Jul 3, 2025-
57628808App login problemClosedNormalClair Buckridge—Kaela FriesenEmail—22h○Sent, no reply———Jun 11, 2025Jun 19, 2025
43597157Question about product ingredientsPendingNormalClair Buckridge—Mr. Lonie HudsonSocial
bopisvipshipping
-—Skipped———Jun 6, 2025-
25926041Missing items in shipmentSolvedNormalClair Buckridge—Vilma GusikowskiEmail
fragranceappgift-card
9h○Sent, no reply———May 26, 2025-
Page 1 of 1

Properties

Customer
Name
Clair Buckridge
Email
nellie.pfeffer45@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
9,576
Lifetime spend
—
Last purchase
Apr 1, 2026
Skin tone
tan
Foundation shade
—
Skin concerns
fine-lines, anti-aging
Allergies / restrictions
sulfate-free, nut-allergy
Favorite brands
Chanel, Estée Lauder
YTD spend
3,493
App installed
Yes
App last opened
May 12, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
480
Total orders
28
Preferred category
skincare
Tickets
Tickets
45
Last seen
May 19, 2026
Responses
Avg rating
4.33