Oma Kutch Sr.
tyrel.schuppe@gmail.com
Showing 1 - 18 of 18
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | App charged me for an order that never shipped and support won't help. | 77541536Pro discount enrollment | Oma Kutch Sr. |  Lily Raynor | Apr 30, 2026, 1:34 AM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 76067830Cancel subscription / Auto-replenish | Oma Kutch Sr. |  Jacklyn Dare | Mar 20, 2026, 9:12 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 99684879Refund not received | Oma Kutch Sr. |  Tommy Kuvalis | Mar 5, 2026, 8:43 AM |
| 5/5 | Got my Insider perks set up in under a minute. | 69513966Discount code not working | Oma Kutch Sr. |  Katrina Johns | Feb 19, 2026, 7:18 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 34417823Return after 30-day window | Oma Kutch Sr. |  Mr. Cade Senger | Feb 1, 2026, 6:02 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 20184643Klarna / Afterpay split issue | Oma Kutch Sr. | Mr. Cade Senger | Jan 15, 2026, 12:55 PM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 04148385Where is my order? | Oma Kutch Sr. |  Mr. Lonie Hudson | Jan 10, 2026, 8:04 AM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 27386441Wholesale order question | Oma Kutch Sr. |  Darryl Jacobi | Dec 2, 2025, 8:30 AM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 04415892Cancel order request | Oma Kutch Sr. |  Julie Hodkiewicz | Nov 8, 2025, 5:07 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 41384837Address change after shipping | Oma Kutch Sr. |  Mr. Eliza Gerhold IV | Oct 26, 2025, 7:52 PM |
| 5/5 | Easier returns from international addresses. | 54601809BOPIS order cancelled at store | Oma Kutch Sr. | Katrina Johns | Sep 11, 2025, 2:35 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 35424115Restock alert for backorder | Oma Kutch Sr. |  Yazmin Jast | Aug 22, 2025, 10:55 AM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 43782619Foundation match help | Oma Kutch Sr. |  Ignatius Cummerata | Aug 2, 2025, 1:34 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 04920351Cancel subscription / Auto-replenish | Oma Kutch Sr. |  Kaela Friesen | Jul 29, 2025, 7:48 AM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 10970015Restock alert for backorder | Oma Kutch Sr. | Julie Hodkiewicz | Jun 25, 2025, 9:17 AM |
| 5/5 | Such a delightful first impression. Already shopping. | 28820793Birthday gift not received | Oma Kutch Sr. |  Vilma Gusikowski | Jun 14, 2025, 11:54 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 23494822Store experience feedback | Oma Kutch Sr. | Lily Raynor | Jun 8, 2025, 11:03 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 54853441Restock alert for backorder | Oma Kutch Sr. |  Kip Schroeder IV | Jun 6, 2025, 1:43 PM |