Oma Kutch Sr.
tyrel.schuppe@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65873144 | App crashes at checkout | Solved | Normal | Oma Kutch Sr. | — |  Kaela Friesen | Chat | bopis | 1h | ○Sent, no reply | — | — | — | May 14, 2026 | - |
| 77541536 | Pro discount enrollment | Solved | Normal | Oma Kutch Sr. | — |  Lily Raynor | damaged | 9h | ●Responded | 1/5 | — | — | Apr 28, 2026 | - | |
| 17184108 | Lost package follow-up | Solved | Normal | Oma Kutch Sr. | — |  Julie Hodkiewicz | Chat | shade-matchshipping | 5h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 76067830 | Cancel subscription / Auto-replenish | Solved | Low | Oma Kutch Sr. | — |  Jacklyn Dare | Chat | fragrancewholesalereturns | 9h | ●Responded | 5/5 | — | — | Mar 19, 2026 | - |
| 53421980 | App crashes at checkout | Closed | Normal | Oma Kutch Sr. | — |  Ignatius Cummerata | Chat | vipfragrancedamaged | 2h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 18, 2026 |
| 67379726 | Allergic reaction concern | Solved | Normal | Oma Kutch Sr. | — | Julie Hodkiewicz | Chat | — | 1h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 99684879 | Refund not received | Solved | Low | Oma Kutch Sr. | — |  Tommy Kuvalis | — | 1d | ●Responded | 4/5 | — | — | Mar 2, 2026 | - | |
| 69513966 | Discount code not working | Solved | Normal | Oma Kutch Sr. | — |  Katrina Johns | Chat | damagedinfluencerapp | 5h | ●Responded | 5/5 | — | — | Feb 18, 2026 | - |
| 05985987 | Return after 30-day window | Solved | Normal | Oma Kutch Sr. | — |  Dr. Mandy McLaughlin | shade-matchrefund | 2d | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 77548389 | Birthday gift not received | Solved | Low | Oma Kutch Sr. | — |  Yazmin Jast | Social | vipshade-match | 1h | ⊘Not fired | — | — | — | Feb 13, 2026 | - |
| 56461994 | Price match request | Solved | Low | Oma Kutch Sr. | — | Tommy Kuvalis | samplesdamaged | 1h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 67238973 | Wholesale order question | Solved | Normal | Oma Kutch Sr. | — |  Mr. Lonie Hudson | Chat | vipinfluencer | 4d 23h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - |
| 34417823 | Return after 30-day window | Solved | Normal | Oma Kutch Sr. | — |  Mr. Cade Senger | Chat | damagedgift-card | 2h | ●Responded | 4/5 | — | — | Jan 31, 2026 | - |
| 18713013 | Loyalty points not posting | Solved | Normal | Oma Kutch Sr. | — | Jacklyn Dare | Chat | samplesgift-card | 1h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - |
| 20184643 | Klarna / Afterpay split issue | Solved | Normal | Oma Kutch Sr. | — | Mr. Cade Senger | shade-match | 3h | ●Responded | 4/5 | — | — | Jan 13, 2026 | - | |
| 04148385 | Where is my order? | Solved | Normal | Oma Kutch Sr. | — | Mr. Lonie Hudson | influencerfragrancewholesale | 6h | ●Responded | 5/5 | — | — | Jan 8, 2026 | - | |
| 79938485 | Question about product ingredients | Solved | Normal | Oma Kutch Sr. | — |  Leonard Waters-Howell | Chat | influencerapprefund | 20h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - |
| 24847896 | Missing samples in order | Solved | High | Oma Kutch Sr. | — |  Steve O'Conner | Chat | fragrance | 4h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 05549191 | BOPIS order cancelled at store | Open | Normal | Oma Kutch Sr. | — | Katrina Johns | bopis | - | —Skipped | — | — | — | Dec 7, 2025 | - | |
| 27386441 | Wholesale order question | Solved | Normal | Oma Kutch Sr. | — |  Darryl Jacobi | Chat | — | 8h | ●Responded | 10/11 | — | — | Nov 30, 2025 | - |
| 04415892 | Cancel order request | Solved | High | Oma Kutch Sr. | — | Julie Hodkiewicz | wholesalegift-cardloyalty | 7d 6h | ●Responded | 2/5 | — | — | Oct 31, 2025 | - | |
| 41384837 | Address change after shipping | Closed | Normal | Oma Kutch Sr. | — |  Mr. Eliza Gerhold IV | influencerloyalty | 4h | ●Responded | 5/5 | — | — | Oct 26, 2025 | Oct 30, 2025 | |
| 07585848 | Insider tier issue | Solved | Normal | Oma Kutch Sr. | — |  Eula McKenzie | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - |
| 94202676 | Lost package follow-up | Solved | High | Oma Kutch Sr. | — | Ignatius Cummerata | samplesshipping | 21h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 54601809 | BOPIS order cancelled at store | Closed | Normal | Oma Kutch Sr. | — | Katrina Johns | — | 5h | ●Responded | 5/5 | — | — | Sep 10, 2025 | Sep 15, 2025 | |
| 36323201 | Wholesale order question | Closed | Normal | Oma Kutch Sr. | — | Mr. Cade Senger | vip | 6h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 11, 2025 | |
| 07706410 | Foundation match help | Pending | Normal | Oma Kutch Sr. | — | Katrina Johns | — | - | —Skipped | — | — | — | Aug 26, 2025 | - | |
| 76605781 | Cancel order request | Closed | Normal | Oma Kutch Sr. | — | Jacklyn Dare | Chat | vipbopis | 1d 15h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 29, 2025 |
| 35424115 | Restock alert for backorder | Solved | High | Oma Kutch Sr. | — | Yazmin Jast | refundsamples | 1d 3h | ●Responded | 4/5 | — | — | Aug 20, 2025 | - | |
| 44350906 | Missing samples in order | Solved | Normal | Oma Kutch Sr. | — |  Amely Pacocha | Chat | influencervip | 4h | ⊘Not fired | — | — | — | Aug 18, 2025 | - |
| 98944816 | BOPIS pickup not ready | Solved | Normal | Oma Kutch Sr. | — | Leonard Waters-Howell | Chat | — | 2h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - |
| 43782619 | Foundation match help | Solved | Normal | Oma Kutch Sr. | — | Ignatius Cummerata | Chat | wholesaledamagedgift-card | 2h | ●Responded | 3/5 | — | — | Aug 1, 2025 | - |
| 04920351 | Cancel subscription / Auto-replenish | Solved | Normal | Oma Kutch Sr. | — | Kaela Friesen | Phone | — | 4h | ●Responded | 5/5 | — | — | Jul 28, 2025 | - |
| 04073443 | Order arrived damaged | Solved | Normal | Oma Kutch Sr. | — |  Kip Schroeder IV | — | 5h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 66514997 | Influencer code not working | Solved | Normal | Oma Kutch Sr. | — | Lily Raynor | Chat | influencergift-card | 17h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - |
| 10970015 | Restock alert for backorder | Closed | Normal | Oma Kutch Sr. | — | Julie Hodkiewicz | Chat | loyaltydamaged | 1d 1h | ●Responded | 3/5 | — | — | Jun 23, 2025 | Jun 26, 2025 |
| 23324291 | BOPIS pickup not ready | Closed | Normal | Oma Kutch Sr. | — |  Mr. Skyla Trantow | Chat | — | 2d 3h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 28820793 | Birthday gift not received | Solved | Urgent | Oma Kutch Sr. | — |  Vilma Gusikowski | returnsgift-cardfragrance | 19h | ●Responded | 5/5 | — | — | Jun 13, 2025 | - | |
| 23494822 | Store experience feedback | Solved | Urgent | Oma Kutch Sr. | — | Lily Raynor | Phone | gift-cardappvip | 11h | ●Responded | 5/5 | — | — | Jun 7, 2025 | - |
| 54853441 | Restock alert for backorder | Solved | Urgent | Oma Kutch Sr. | — | Kip Schroeder IV | — | 5h | ●Responded | 4/5 | — | — | Jun 5, 2025 | - | |
| 22067085 | Insider tier issue | Solved | Urgent | Oma Kutch Sr. | — | Lily Raynor | appsamplesreturns | 6h | ○Sent, no reply | — | — | — | May 29, 2025 | - |