Opal Considine
lorenzo.kris48@yahoo.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 61345688Gift card balance question | May 25, 2026, 9:56 AM | ||
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 16830406Birthday gift not received | Feb 13, 2026, 6:02 AM | ||
| 4/11 | Pricing has crept up and the value isn't there anymore. | 67684680Cancel order request | Feb 1, 2026, 4:35 PM | ||
| 2/5 | Took three tries to get signed up. Confusing flow. | 76464775Store experience feedback | Jan 19, 2026, 7:02 AM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 90488453Gift card balance question | Nov 23, 2025, 8:35 AM | ||
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 32003465Insider tier issue | Nov 4, 2025, 11:40 AM | ||
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 70178576Where is my order? | Oct 29, 2025, 10:25 AM | ||
| 7/11 | I like it but I also shop other places. | 54947031Refund not received | Oct 26, 2025, 10:24 PM | ||
| 2/5 | I want a true virtual Beauty Advisor consultation built in. | 61313363Pro discount enrollment | Oct 25, 2025, 9:41 PM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 84189863BOPIS order cancelled at store | Oct 19, 2025, 10:16 PM | ||
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 45373171BOPIS pickup not ready | Oct 4, 2025, 11:37 AM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 24215918BOPIS order cancelled at store | Aug 17, 2025, 5:24 PM | ||
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 02493858Shipping cost question | Aug 5, 2025, 8:53 AM | ||
| 10/11 | Already referred three friends. They all love it too. | 43002784Return after 30-day window | Aug 2, 2025, 6:27 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 29068983Cancel order request | Jul 27, 2025, 2:01 PM | ||
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 02292394Missing samples in order | Jun 26, 2025, 3:28 PM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 97126232App login problem | Jun 19, 2025, 5:58 PM |