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CustomersOpal Considine

Opal Considine

lorenzo.kris48@yahoo.com
Tickets54Responses17
Showing 1 - 17 of 17
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Mid. Got the refund eventually but it took 10 days instead of the 3 they promised.61345688Gift card balance questionOpal ConsidineDr. Mandy McLaughlinMay 25, 2026, 9:56 AM
10/11Love everything about it. The Insider program is genuinely valuable.16830406Birthday gift not receivedOpal ConsidineJulie HodkiewiczFeb 13, 2026, 6:02 AM
4/11Pricing has crept up and the value isn't there anymore.67684680Cancel order requestOpal ConsidineYazmin JastFeb 1, 2026, 4:35 PM
2/5Took three tries to get signed up. Confusing flow.76464775Store experience feedbackOpal ConsidineLily RaynorJan 19, 2026, 7:02 AM
5/5Got my Klarna split sorted out in two messages. So easy.90488453Gift card balance questionOpal ConsidineVilma GusikowskiNov 23, 2025, 8:35 AM
4/5Liked it overall. The first push notification came too soon after signup.32003465Insider tier issueOpal ConsidineMr. Eliza Gerhold IVNov 4, 2025, 11:40 AM
4/11Lost loyalty points in a migration. Never got them back. Done.70178576Where is my order?Opal ConsidineEula McKenzieOct 29, 2025, 10:25 AM
7/11I like it but I also shop other places.54947031Refund not receivedOpal ConsidineKaela FriesenOct 26, 2025, 10:24 PM
2/5I want a true virtual Beauty Advisor consultation built in.61313363Pro discount enrollmentOpal ConsidineEula McKenzieOct 25, 2025, 9:41 PM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.84189863BOPIS order cancelled at storeOpal ConsidineGarth DooleyOct 19, 2025, 10:16 PM
1/5Absolutely awful experience. No one would help with my damaged order.45373171BOPIS pickup not readyOpal ConsidineOscar O'HaraOct 4, 2025, 11:37 AM
4/5The product swap went through. Wish the email confirmations were faster.24215918BOPIS order cancelled at storeOpal ConsidineDarryl JacobiAug 17, 2025, 5:24 PM
4/5Order arrived fine, agent was helpful when one product was missing.02493858Shipping cost questionOpal ConsidineLeonard Waters-HowellAug 5, 2025, 8:53 AM
10/11Already referred three friends. They all love it too.43002784Return after 30-day windowOpal ConsidineDr. Mandy McLaughlinAug 2, 2025, 6:27 PM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.29068983Cancel order requestOpal ConsidineJacklyn DareJul 27, 2025, 2:01 PM
5/5Returned my serum no questions asked, refund hit my card the next day.02292394Missing samples in orderOpal ConsidineDarryl JacobiJun 26, 2025, 3:28 PM
4/5Solved my return, just needed a couple of follow-ups to get there.97126232App login problemOpal ConsidineTommy KuvalisJun 19, 2025, 5:58 PM
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Properties

Customer
Name
Opal Considine
Email
lorenzo.kris48@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
14,949
Lifetime spend
295
Last purchase
Mar 29, 2026
Skin tone
fair
Foundation shade
22N
Skin concerns
dryness
Allergies / restrictions
fragrance-free
Favorite brands
Chanel, Tatcha
YTD spend
—
App installed
Yes
App last opened
Apr 11, 2026
Email subscribed
—
Marketing segment
—
Last purchase amount
—
Total orders
9
Preferred category
—
Tickets
Tickets
54
Last seen
May 22, 2026
Responses
Avg rating
4.59