Zackary Cruickshank
carson_vandervort27@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Bloom understands what a beauty customer actually wants. | 32051432Cancel subscription / Auto-replenish | Zackary Cruickshank |  Chaz Renner | May 17, 2026, 2:03 AM |
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 04820022Shipping cost question | Zackary Cruickshank |  Kip Schroeder IV | Feb 27, 2026, 2:49 PM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 03489315Order arrived damaged | Zackary Cruickshank |  Steve O'Conner | Feb 11, 2026, 1:44 AM |
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 53055844Return after 30-day window | Zackary Cruickshank |  Vilma Gusikowski | Feb 7, 2026, 9:09 PM |
| 4/11 | Wouldn't recommend after the return debacle I went through. | 50444560Influencer code not working | Zackary Cruickshank |  Tommy Kuvalis | Feb 5, 2026, 12:30 PM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 83056934Where is my order? | Zackary Cruickshank |  Ignatius Cummerata | Jan 21, 2026, 9:08 PM |
| 2/5 | Loyalty points still missing after two separate chats about it. | 95678844Influencer code not working | Zackary Cruickshank |  Oscar O'Hara | Jan 21, 2026, 7:37 AM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 96490575Order arrived damaged | Zackary Cruickshank | Kip Schroeder IV | Nov 28, 2025, 6:31 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 32666767Missing samples in order | Zackary Cruickshank | Ignatius Cummerata | Nov 19, 2025, 12:30 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 80264666Influencer code not working | Zackary Cruickshank |  Jacklyn Dare | Nov 13, 2025, 8:55 PM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 50530819App login problem | Zackary Cruickshank |  Eula McKenzie | Oct 18, 2025, 11:39 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 04894573Wholesale order question | Zackary Cruickshank |  Yazmin Jast | Oct 7, 2025, 2:24 AM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 18896717Influencer code not working | Zackary Cruickshank |  Amely Pacocha | Sep 1, 2025, 1:15 PM |
| 5/5 | Two clicks and my Insider tier was restored. Zero friction. | 49585275Allergic reaction concern | Zackary Cruickshank |  Mr. Eliza Gerhold IV | Aug 22, 2025, 4:00 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 44908946Gift card balance question | Zackary Cruickshank | Chaz Renner | Aug 7, 2025, 5:07 PM |