Zackary Cruickshank
carson_vandervort27@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 32051432 | Cancel subscription / Auto-replenish | Solved | Low | Zackary Cruickshank | — |  Chaz Renner | Phone | shade-match | 18h | ●Responded | 10/11 | — | — | May 15, 2026 | - |
| 97942315 | App login problem | Closed | High | Zackary Cruickshank | — |  Kaela Friesen | Phone | refundloyalty | 6h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 6, 2026 |
| 33776261 | Pro discount enrollment | Pending | Normal | Zackary Cruickshank | — |  Jacklyn Dare | Chat | refund | - | —Skipped | — | — | — | Apr 28, 2026 | - |
| 28306609 | Price match request | Open | Normal | Zackary Cruickshank | — |  Vilma Gusikowski | bopisfragrancereturns | - | —Skipped | — | — | — | Apr 22, 2026 | - | |
| 84945052 | Gift card balance question | Pending | Normal | Zackary Cruickshank | — |  Yazmin Jast | Chat | returnsshipping | - | —Skipped | — | — | — | Apr 2, 2026 | - |
| 51798898 | Price match request | Solved | Normal | Zackary Cruickshank | — |  Mr. Lonie Hudson | shippingfragranceapp | 15h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | |
| 45361533 | Price match request | Solved | Normal | Zackary Cruickshank | — |  Leonard Waters-Howell | Phone | vipsamplesbopis | 9d 6h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 04820022 | Shipping cost question | Solved | High | Zackary Cruickshank | — |  Kip Schroeder IV | Chat | — | 9h | ●Responded | 1/11 | — | — | Feb 26, 2026 | - |
| 66718791 | Cancel order request | Solved | Low | Zackary Cruickshank | — |  Tommy Kuvalis | — | 2h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 51995279 | Influencer code not working | Closed | Normal | Zackary Cruickshank | — | Leonard Waters-Howell | Phone | wholesalerefund | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 16, 2026 |
| 03489315 | Order arrived damaged | Closed | Normal | Zackary Cruickshank | — |  Steve O'Conner | loyaltyreturns | 3h | ●Responded | 5/5 | — | — | Feb 9, 2026 | Feb 15, 2026 | |
| 47043670 | Wrong shade sent | Solved | High | Zackary Cruickshank | — | Kip Schroeder IV | loyaltydamaged | 4h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | |
| 53055844 | Return after 30-day window | Closed | High | Zackary Cruickshank | — | Vilma Gusikowski | samplesrefund | 1d 11h | ●Responded | 3/5 | — | — | Feb 5, 2026 | Feb 14, 2026 | |
| 50444560 | Influencer code not working | Solved | Normal | Zackary Cruickshank | — | Tommy Kuvalis | Chat | — | 1d 22h | ●Responded | 4/11 | — | — | Feb 2, 2026 | - |
| 83056934 | Where is my order? | Solved | Normal | Zackary Cruickshank | — |  Ignatius Cummerata | — | 2h | ●Responded | 3/5 | — | — | Jan 20, 2026 | - | |
| 95678844 | Influencer code not working | Solved | Normal | Zackary Cruickshank | — |  Oscar O'Hara | refundshade-match | 6h | ●Responded | 2/5 | — | — | Jan 19, 2026 | - | |
| 85485306 | Discount code not working | Solved | Normal | Zackary Cruickshank | — | Kaela Friesen | Chat | fragrance | 2d 6h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - |
| 86443232 | Gift card balance question | Solved | Normal | Zackary Cruickshank | — | Leonard Waters-Howell | Chat | returnsgift-cardapp | 11h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - |
| 62994068 | Insider tier issue | Closed | Low | Zackary Cruickshank | — | Oscar O'Hara | Chat | — | 23h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Nov 29, 2025 |
| 96490575 | Order arrived damaged | Solved | Normal | Zackary Cruickshank | — | Kip Schroeder IV | Chat | bopisgift-card | 23h | ●Responded | 5/5 | — | — | Nov 26, 2025 | - |
| 28947220 | Klarna / Afterpay split issue | Solved | Normal | Zackary Cruickshank | — | Kip Schroeder IV | Social | — | 6h | ⊘Not fired | — | — | — | Nov 25, 2025 | - |
| 50417174 | Insider tier issue | Solved | High | Zackary Cruickshank | — | Kaela Friesen | — | 14h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |
| 32666767 | Missing samples in order | Closed | Low | Zackary Cruickshank | — | Ignatius Cummerata | Chat | loyalty | 6h | ●Responded | 5/5 | — | — | Nov 18, 2025 | Nov 24, 2025 |
| 33798033 | Price match request | Solved | Normal | Zackary Cruickshank | — | Kip Schroeder IV | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - |
| 80264666 | Influencer code not working | Closed | Normal | Zackary Cruickshank | — | Jacklyn Dare | Chat | apployalty | 2h | ●Responded | 5/5 | — | — | Nov 13, 2025 | Nov 18, 2025 |
| 08316419 | Question about product ingredients | Solved | Normal | Zackary Cruickshank | — | Kip Schroeder IV | Phone | — | 2d 3h | ⊘Not fired | — | — | — | Nov 13, 2025 | - |
| 34957426 | App crashes at checkout | Solved | Normal | Zackary Cruickshank | — | Yazmin Jast | — | 1d 18h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |
| 84761342 | App login problem | Solved | Normal | Zackary Cruickshank | — |  Mr. Eliza Gerhold IV | Phone | appvip | 3h | ⊘Not fired | — | — | — | Nov 1, 2025 | - |
| 61166562 | Where is my order? | Closed | Normal | Zackary Cruickshank | — |  Mr. Cade Senger | fragrance | 1d 21h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 1, 2025 | |
| 50530819 | App login problem | Closed | Normal | Zackary Cruickshank | — |  Eula McKenzie | Chat | damagedloyaltybopis | 6h | ●Responded | 3/5 | — | — | Oct 17, 2025 | Oct 22, 2025 |
| 04894573 | Wholesale order question | Solved | Normal | Zackary Cruickshank | — | Yazmin Jast | Chat | returnsbopissamples | 6h | ●Responded | 4/5 | — | — | Oct 6, 2025 | - |
| 08982904 | Store experience feedback | Solved | High | Zackary Cruickshank | — | Leonard Waters-Howell | Phone | appvipgift-card | 3h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - |
| 67657624 | Gift card balance question | Solved | Low | Zackary Cruickshank | — | Jacklyn Dare | bopis | 5h | ⊘Not fired | — | — | — | Sep 7, 2025 | - | |
| 51565870 | Missing samples in order | Solved | Urgent | Zackary Cruickshank | — | Kip Schroeder IV | wholesalefragrance | 15h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 27087808 | Pro discount enrollment | Closed | High | Zackary Cruickshank | — |  Lily Raynor | returnssamples | 6h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 27, 2025 | |
| 18896717 | Influencer code not working | Solved | High | Zackary Cruickshank | — |  Amely Pacocha | Chat | influencerreturns | 8d 9h | ●Responded | 2/5 | — | — | Aug 22, 2025 | - |
| 92117845 | Birthday gift not received | Solved | Normal | Zackary Cruickshank | — | Mr. Lonie Hudson | shipping | 11h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 49585275 | Allergic reaction concern | Solved | Normal | Zackary Cruickshank | — | Mr. Eliza Gerhold IV | — | 22h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - | |
| 42546412 | Insider tier issue | Solved | Normal | Zackary Cruickshank | — | Tommy Kuvalis | Social | — | 1d 16h | ⊘Not fired | — | — | — | Aug 5, 2025 | - |
| 44908946 | Gift card balance question | Closed | Normal | Zackary Cruickshank | — | Chaz Renner | influencerrefund | 2d 9h | ●Responded | 4/5 | — | — | Aug 3, 2025 | Aug 7, 2025 | |
| 62511136 | Price match request | Solved | Low | Zackary Cruickshank | — | Kip Schroeder IV | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - |
| 00682867 | Where is my order? | Open | Normal | Zackary Cruickshank | — |  Mr. Skyla Trantow | returnsshade-matchsamples | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 35690572 | Wholesale order question | Solved | High | Zackary Cruickshank | — | Jacklyn Dare | Phone | refund | 7h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - |
| 03219985 | Cancel order request | Solved | Normal | Zackary Cruickshank | — |  Miss Amber Hintz Sr. | shade-matchfragrance | 3h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 23267736 | Cancel order request | Solved | High | Zackary Cruickshank | — | Steve O'Conner | Phone | returnsshade-match | 1d | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 07093379 | Item authenticity concern | Solved | Urgent | Zackary Cruickshank | — | Mr. Cade Senger | Chat | returns | 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 36316444 | Order arrived damaged | Solved | Normal | Zackary Cruickshank | — |  Julie Hodkiewicz | — | 13h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 94697843 | Return after 30-day window | Solved | High | Zackary Cruickshank | — |  Darryl Jacobi | Social | returnsvip | 5h | ⊘Not fired | — | — | — | Jun 17, 2025 | - |
| 81185896 | Foundation match help | Open | Normal | Zackary Cruickshank | — | Leonard Waters-Howell | Chat | shipping | - | —Skipped | — | — | — | Jun 2, 2025 | - |
| 54365539 | Address change after shipping | Solved | Normal | Zackary Cruickshank | — | Darryl Jacobi | — | 5h | ○Sent, no reply | — | — | — | May 28, 2025 | - |