Anna Schmitt
earlene.grant@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 63028200 | Cancel order request | Open | Normal | Anna Schmitt | — |  Miss Amber Hintz Sr. | Chat | influencer | - | —Skipped | — | — | — | May 22, 2026 | - |
| 18858963 | Wholesale order question | Solved | Low | Anna Schmitt | — |  Tommy Kuvalis | Chat | gift-cardshade-match | 3h | ○Sent, no reply | — | — | — | May 20, 2026 | - |
| 36653355 | Cancel order request | Closed | Normal | Anna Schmitt | — | Tommy Kuvalis | appshipping | 3h | ○Sent, no reply | — | — | — | May 7, 2026 | May 12, 2026 | |
| 38281010 | Order arrived damaged | Solved | High | Anna Schmitt | — |  Mr. Skyla Trantow | wholesaledamaged | 1h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 51428746 | Order arrived damaged | Closed | Low | Anna Schmitt | — |  Jacklyn Dare | — | 2h | ⊘Not fired | — | — | — | Apr 30, 2026 | May 7, 2026 | |
| 10560828 | BOPIS pickup not ready | Solved | High | Anna Schmitt | — |  Ignatius Cummerata | — | 19h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | |
| 97623737 | Store experience feedback | Solved | High | Anna Schmitt | — |  Vilma Gusikowski | Chat | shippingshade-matchbopis | 1h | ●Responded | 3/5 | — | — | Mar 11, 2026 | - |
| 86500357 | Return after 30-day window | Solved | High | Anna Schmitt | — | Miss Amber Hintz Sr. | returns | 2h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 22937469 | Restock alert for backorder | Pending | Normal | Anna Schmitt | — | Vilma Gusikowski | bopis | - | —Skipped | — | — | — | Feb 18, 2026 | - | |
| 25837528 | Wholesale order question | Solved | Normal | Anna Schmitt | — |  Darryl Jacobi | wholesale | 17h | ●Responded | 5/5 | — | — | Feb 9, 2026 | - | |
| 55073891 | Refund not received | Solved | Normal | Anna Schmitt | — |  Chaz Renner | bopis | 1h | ●Responded | 5/5 | — | — | Feb 9, 2026 | - | |
| 59675434 | Cancel subscription / Auto-replenish | Solved | Normal | Anna Schmitt | — |  Mr. Cade Senger | Chat | shipping | 9d 2h | ●Responded | 1/11 | — | — | Feb 3, 2026 | - |
| 96294582 | Wholesale order question | Closed | Low | Anna Schmitt | — |  Faith Hilll | gift-cardapp | 1h | ⊘Not fired | — | — | — | Jan 26, 2026 | Jan 30, 2026 | |
| 60143083 | Where is my order? | Solved | Normal | Anna Schmitt | — | Chaz Renner | Chat | fragrancegift-cardshipping | 1d | ●Responded | 5/5 | — | — | Jan 16, 2026 | - |
| 78451156 | App login problem | Solved | Normal | Anna Schmitt | — | Mr. Skyla Trantow | influencerdamaged | 1d 13h | ●Responded | 9/11 | — | — | Jan 13, 2026 | - | |
| 16927982 | Loyalty points not posting | Solved | High | Anna Schmitt | — | Ignatius Cummerata | — | 23h | ●Responded | 3/5 | — | — | Dec 30, 2025 | - | |
| 88881302 | Order arrived damaged | Pending | Low | Anna Schmitt | — |  Steve O'Conner | Chat | shippingapprefund | - | —Skipped | — | — | — | Dec 28, 2025 | - |
| 18942720 | Price match request | Solved | Urgent | Anna Schmitt | — | Ignatius Cummerata | loyaltyfragranceshipping | 1h | ●Responded | 4/5 | — | — | Dec 18, 2025 | - | |
| 02619491 | Foundation match help | Closed | Low | Anna Schmitt | — | Vilma Gusikowski | Chat | refundbopissamples | 5h | ●Responded | 5/5 | — | — | Dec 12, 2025 | Dec 14, 2025 |
| 64249290 | Pro discount enrollment | Closed | Normal | Anna Schmitt | — | Jacklyn Dare | shipping | 2d 16h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 21, 2025 | |
| 47204129 | BOPIS order cancelled at store | Pending | Low | Anna Schmitt | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Nov 25, 2025 | - | |
| 64442473 | Restock alert for backorder | Open | Normal | Anna Schmitt | — |  Kip Schroeder IV | Chat | samples | - | —Skipped | — | — | — | Nov 19, 2025 | - |
| 15129063 | App crashes at checkout | Solved | High | Anna Schmitt | — |  Oscar O'Hara | influencer | 8h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |
| 36689178 | Question about product ingredients | Open | Urgent | Anna Schmitt | — | Julie Hodkiewicz | Social | returnsvip | - | —Skipped | — | — | — | Sep 11, 2025 | - |
| 75095067 | Gift card balance question | Closed | Normal | Anna Schmitt | — |  Katrina Johns | Chat | wholesalevip | 7d 6h | ⊘Not fired | — | — | — | Sep 6, 2025 | Sep 17, 2025 |
| 42792370 | Return after 30-day window | Solved | Normal | Anna Schmitt | — |  Lily Raynor | Chat | damaged | 4h | ●Responded | 1/5 | — | — | Aug 28, 2025 | - |
| 78634448 | Refund not received | Solved | Normal | Anna Schmitt | — | Mr. Skyla Trantow | appshade-match | 9d 22h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 82897149 | App crashes at checkout | Solved | Normal | Anna Schmitt | — | Faith Hilll | Chat | — | 3h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - |
| 20142736 | Address change after shipping | Closed | Normal | Anna Schmitt | — | Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 25, 2025 | |
| 96084773 | Loyalty points not posting | Solved | High | Anna Schmitt | — |  Mr. Lonie Hudson | damaged | 2h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 36524497 | Foundation match help | Solved | Normal | Anna Schmitt | — | Mr. Skyla Trantow | fragrancebopisloyalty | 14h | ●Responded | 4/5 | — | — | Aug 13, 2025 | - | |
| 38033682 | Price match request | Solved | Normal | Anna Schmitt | — |  Dr. Mandy McLaughlin | — | 16h | ●Responded | 3/5 | — | — | Aug 5, 2025 | - | |
| 41159609 | BOPIS order cancelled at store | Solved | Normal | Anna Schmitt | — | Chaz Renner | — | 10h | ●Responded | 2/5 | — | — | Jul 30, 2025 | - | |
| 73101699 | Lost package follow-up | Open | Low | Anna Schmitt | — |  Kaela Friesen | Chat | — | - | —Skipped | — | — | — | Jul 28, 2025 | - |
| 14508432 | Loyalty points not posting | Closed | Normal | Anna Schmitt | — | Faith Hilll | shipping | 1d 8h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 30, 2025 | |
| 60370462 | Cancel order request | Open | Normal | Anna Schmitt | — |  Leonard Waters-Howell | Phone | returnssamplesbopis | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 35219258 | Where is my order? | Solved | Low | Anna Schmitt | — | Chaz Renner | Phone | — | 21h | ●Responded | 5/5 | — | — | Jun 29, 2025 | - |
| 61423035 | Address change after shipping | Solved | Normal | Anna Schmitt | — | Julie Hodkiewicz | shade-match | 1h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 60109022 | Address change after shipping | Solved | Normal | Anna Schmitt | — | Jacklyn Dare | Chat | — | 3h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |
| 22728464 | Restock alert for backorder | Solved | High | Anna Schmitt | — | Mr. Cade Senger | wholesalerefundinfluencer | 2d 1h | ○Sent, no reply | — | — | — | May 31, 2025 | - |