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CustomersAyana Adams

Ayana Adams

noemie_bechtelar@gmail.com
Tickets47Responses15
Showing 1 - 47 of 47
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
32183678Cancel subscription / Auto-replenishSolvedNormalAyana Adams—Mr. Lonie HudsonPhone
sampleswholesaleapp
16h○Sent, no reply———May 20, 2026-
71505464Missing samples in orderSolvedNormalAyana Adams—Darryl JacobiEmail—1d 11h●Responded2/5——May 14, 2026-
47793094Wrong shade sentSolvedNormalAyana Adams—Leonard Waters-HowellSocial
shippinggift-card
4h⊘Not fired———May 11, 2026-
99566544Wrong shade sentOpenNormalAyana Adams—Vilma GusikowskiSocial
wholesaledamagedvip
-—Skipped———May 9, 2026-
15133986App crashes at checkoutSolvedNormalAyana Adams—Steve O'ConnerEmail
loyaltyreturnsapp
6h○Sent, no reply———Apr 30, 2026-
48829720Item authenticity concernClosedHighAyana Adams—Amely PacochaEmail
damagedvip
6h●Responded5/5——Apr 28, 2026May 5, 2026
04560936Cancel subscription / Auto-replenishSolvedNormalAyana Adams—Mr. Skyla TrantowChat
vipshipping
1d 18h⊘Not fired———Apr 22, 2026-
73084500App crashes at checkoutClosedNormalAyana Adams—Ignatius CummerataEmail
wholesalesamples
7d 17h●Responded1/5——Apr 20, 2026Apr 29, 2026
60534904Allergic reaction concernSolvedNormalAyana Adams—Steve O'ConnerPhone—2d 2h○Sent, no reply———Apr 18, 2026-
32326359Gift card balance questionSolvedNormalAyana Adams—Mr. Skyla TrantowChat—6h○Sent, no reply———Apr 18, 2026-
57428983BOPIS pickup not readyPendingNormalAyana Adams—Eula McKenzieEmail
gift-cardrefundshipping
-—Skipped———Apr 14, 2026-
31496319Price match requestOpenHighAyana Adams—Garth DooleyChat—-—Skipped———Apr 13, 2026-
23592119Foundation match helpClosedHighAyana Adams—Faith HilllChat
bopisshippingshade-match
10h○Sent, no reply———Apr 11, 2026Apr 13, 2026
06561371Discount code not workingSolvedHighAyana Adams—Kip Schroeder IVSocial
returnssamplesshade-match
1d 19h⊘Not fired———Apr 7, 2026-
68595810Influencer code not workingSolvedLowAyana Adams—Tommy KuvalisEmail
shippingreturnsdamaged
1h○Sent, no reply———Mar 19, 2026-
28281943Store experience feedbackClosedNormalAyana Adams—Julie HodkiewiczEmail
influencer
7d 5h⊘Not fired———Feb 24, 2026Mar 4, 2026
48464357Missing samples in orderSolvedHighAyana Adams—Julie HodkiewiczEmail—5h●Responded1/5——Feb 14, 2026-
17514845Allergic reaction concernClosedNormalAyana Adams—Oscar O'HaraPhone—20h○Sent, no reply———Jan 28, 2026Feb 1, 2026
71847977Item authenticity concernSolvedNormalAyana Adams—Garth DooleyEmail
shipping
3d●Responded9/11——Jan 20, 2026-
74635746Allergic reaction concernSolvedLowAyana Adams—Vilma GusikowskiSocial
influencervipwholesale
3h⊘Not fired———Jan 19, 2026-
98571565Store experience feedbackClosedNormalAyana Adams—Mr. Eliza Gerhold IVEmail—6h●Responded5/5——Jan 2, 2026Jan 9, 2026
53075379Pro discount enrollmentSolvedHighAyana Adams—Dr. Mandy McLaughlinEmail
vip
7d 20h○Sent, no reply———Dec 31, 2025-
18796651Wholesale order questionSolvedHighAyana Adams—Mr. Eliza Gerhold IVChat
samplesfragranceloyalty
5h●Responded2/5——Dec 29, 2025-
01731335Shipping cost questionSolvedNormalAyana Adams—Kip Schroeder IVEmail
vip
9d 8h○Sent, no reply———Dec 22, 2025-
84278656App login problemSolvedUrgentAyana Adams—Kip Schroeder IVEmail
shipping
8h●Responded5/5——Dec 18, 2025-
65656419Address change after shippingClosedUrgentAyana Adams—Vilma GusikowskiChat
shippingrefunddamaged
4h●Responded5/5——Dec 11, 2025Dec 14, 2025
68966651Influencer code not workingSolvedNormalAyana Adams—Faith HilllEmail
shipping
3h●Responded5/5——Dec 10, 2025-
01269338Restock alert for backorderSolvedNormalAyana Adams—Julie HodkiewiczChat
refunddamagedsamples
6h○Sent, no reply———Nov 28, 2025-
40088248BOPIS order cancelled at storeSolvedNormalAyana Adams—Garth DooleySocial
samplesbopis
6h⊘Not fired———Nov 21, 2025-
48536456Shipping cost questionSolvedHighAyana Adams—Amely PacochaEmail—2d 10h○Sent, no reply———Nov 13, 2025-
31108798Insider tier issueSolvedNormalAyana Adams—Yazmin JastEmail
influencervipsamples
2h●Responded10/11——Nov 13, 2025-
48158158Foundation match helpClosedNormalAyana Adams—Mr. Lonie HudsonPhone
shipping
1h○Sent, no reply———Nov 3, 2025Nov 6, 2025
09457498Restock alert for backorderSolvedNormalAyana Adams—Miss Amber Hintz Sr.Chat—1d●Responded4/5——Oct 27, 2025-
64000509BOPIS pickup not readyClosedUrgentAyana Adams—Dr. Mandy McLaughlinEmail
loyalty
2h○Sent, no reply———Oct 20, 2025Oct 26, 2025
58448355Item authenticity concernSolvedNormalAyana Adams—Dr. Mandy McLaughlinChat
loyalty
5h○Sent, no reply———Oct 16, 2025-
93395786Loyalty points not postingSolvedHighAyana Adams—Mr. Cade SengerEmail
shipping
1d 22h○Sent, no reply———Oct 10, 2025-
44342564Missing samples in orderSolvedLowAyana Adams—Leonard Waters-HowellEmail
app
2h○Sent, no reply———Sep 19, 2025-
56909437Allergic reaction concernSolvedNormalAyana Adams—Miss Amber Hintz Sr.Chat
wholesalebopis
22h○Sent, no reply———Sep 12, 2025-
50295724App crashes at checkoutClosedNormalAyana Adams—Faith HilllEmail
fragrance
21h●Responded5/5——Sep 2, 2025Sep 9, 2025
57618057Birthday gift not receivedPendingHighAyana Adams—Amely PacochaEmail
shippingapp
-—Skipped———Aug 30, 2025-
15485540Address change after shippingClosedNormalAyana Adams—Mr. Skyla TrantowEmail
shade-matchinfluencer
23h●Responded4/5——Aug 12, 2025Aug 15, 2025
48249580Store experience feedbackSolvedNormalAyana Adams—Faith HilllEmail
influencerdamagedwholesale
23h●Responded5/5——Aug 4, 2025-
53399798Price match requestPendingNormalAyana Adams—Dr. Mandy McLaughlinEmail
shade-match
-—Skipped———Jul 18, 2025-
86984170Lost package follow-upSolvedNormalAyana Adams—Leonard Waters-HowellEmail
shade-matchgift-cardapp
15h○Sent, no reply———Jul 7, 2025-
05542594Missing items in shipmentClosedNormalAyana Adams—Amely PacochaChat
influencerreturns
2d 15h○Sent, no reply———Jun 3, 2025Jun 11, 2025
88397279Klarna / Afterpay split issueSolvedHighAyana Adams—Kip Schroeder IVChat
appsamples
10h○Sent, no reply———Jun 2, 2025-
85597545Pro discount enrollmentSolvedLowAyana Adams—Miss Amber Hintz Sr.Phone
bopis
6d 21h○Sent, no reply———May 23, 2025-
Page 1 of 1

Properties

Customer
Name
Ayana Adams
Email
noemie_bechtelar@gmail.com
Loyalty tier
Gold
Company
—
Skin type
—
Loyalty points
1,071
Lifetime spend
247
Last purchase
Apr 22, 2026
Skin tone
light-medium
Foundation shade
33C
Skin concerns
anti-aging, dark-circles, redness
Allergies / restrictions
—
Favorite brands
Sol de Janeiro, Le Labo, Olaplex
YTD spend
1,296
App installed
—
App last opened
—
Email subscribed
No
Marketing segment
active
Last purchase amount
240
Total orders
1
Preferred category
—
Tickets
Tickets
47
Last seen
May 20, 2026
Responses
Avg rating
4.53