Emilia Luettgen
cesar23@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 04832895 | Loyalty points not posting | Closed | Low | Emilia Luettgen | — |  Eula McKenzie | Phone | loyaltyinfluencer | 14h | ●Responded | 5/5 | — | — | May 23, 2026 | May 28, 2026 |
| 79333557 | Discount code not working | Closed | Normal | Emilia Luettgen | — |  Mr. Skyla Trantow | Chat | shade-match | 1d | ○Sent, no reply | — | — | — | May 20, 2026 | May 22, 2026 |
| 51734971 | App login problem | Pending | Normal | Emilia Luettgen | — |  Vilma Gusikowski | bopis | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 49081576 | Refund not received | Open | High | Emilia Luettgen | — |  Garth Dooley | influencergift-card | - | —Skipped | — | — | — | May 6, 2026 | - | |
| 30695973 | BOPIS order cancelled at store | Solved | Normal | Emilia Luettgen | — |  Ignatius Cummerata | — | 6h | ⊘Not fired | — | — | — | Apr 29, 2026 | - | |
| 39957316 | Discount code not working | Closed | High | Emilia Luettgen | — | Ignatius Cummerata | wholesaleloyalty | 1h | ●Responded | 5/5 | — | — | Apr 27, 2026 | May 2, 2026 | |
| 84268462 | Gift card balance question | Closed | Normal | Emilia Luettgen | — | Ignatius Cummerata | loyaltyshade-matchgift-card | 4h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 28, 2026 | |
| 83317007 | App login problem | Closed | Low | Emilia Luettgen | — |  Mr. Eliza Gerhold IV | — | 2h | ○Sent, no reply | — | — | — | Apr 12, 2026 | Apr 15, 2026 | |
| 24127938 | Wrong shade sent | Solved | Low | Emilia Luettgen | — |  Darryl Jacobi | Chat | — | 6h | ●Responded | 5/5 | — | — | Apr 10, 2026 | - |
| 18544733 | Foundation match help | Solved | Low | Emilia Luettgen | — |  Steve O'Conner | shippinggift-card | 2h | ●Responded | 10/11 | — | — | Apr 3, 2026 | - | |
| 26729022 | Gift card balance question | Pending | High | Emilia Luettgen | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Mar 30, 2026 | - |
| 32141642 | Return after 30-day window | Closed | Normal | Emilia Luettgen | — |  Tommy Kuvalis | appfragrance | 1h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 19, 2026 | |
| 99301937 | Refund not received | Pending | Normal | Emilia Luettgen | — |  Mr. Lonie Hudson | Chat | — | - | —Skipped | — | — | — | Mar 11, 2026 | - |
| 95768920 | Insider tier issue | Solved | Normal | Emilia Luettgen | — |  Kaela Friesen | sampleswholesale | 1h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 71081750 | Where is my order? | Solved | Low | Emilia Luettgen | — |  Katrina Johns | Chat | returns | 6h | ○Sent, no reply | — | — | — | Feb 22, 2026 | - |
| 48769140 | Klarna / Afterpay split issue | Closed | Normal | Emilia Luettgen | — |  Miss Amber Hintz Sr. | Phone | — | 6d 15h | ●Responded | 2/5 | — | — | Feb 19, 2026 | Feb 27, 2026 |
| 10792239 | Missing samples in order | Solved | Normal | Emilia Luettgen | — |  Amely Pacocha | Chat | fragrancebopisdamaged | 6h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 92368298 | Address change after shipping | Pending | Normal | Emilia Luettgen | — | Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Feb 2, 2026 | - | |
| 13309674 | Insider tier issue | Closed | Normal | Emilia Luettgen | — |  Oscar O'Hara | influencersamples | 2h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 26, 2026 | |
| 84687592 | Cancel order request | Pending | Normal | Emilia Luettgen | — |  Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | Jan 18, 2026 | - |
| 62241601 | Store experience feedback | Solved | Low | Emilia Luettgen | — |  Jacklyn Dare | shippinginfluencergift-card | 21h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 34111539 | Question about product ingredients | Solved | High | Emilia Luettgen | — | Ignatius Cummerata | appwholesale | 2d 9h | ●Responded | 4/5 | — | — | Jan 11, 2026 | - | |
| 85963278 | Loyalty points not posting | Solved | Low | Emilia Luettgen | — | Dr. Mandy McLaughlin | refundreturnsshade-match | 10h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 91597929 | Foundation match help | Solved | Normal | Emilia Luettgen | — | Amely Pacocha | Chat | refundapp | 3h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - |
| 00803576 | App login problem | Solved | High | Emilia Luettgen | — | Mr. Skyla Trantow | — | 7h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 36297025 | Influencer code not working | Solved | High | Emilia Luettgen | — | Tommy Kuvalis | — | 8h | ●Responded | 10/11 | — | — | Nov 26, 2025 | - | |
| 41777614 | Order arrived damaged | Closed | Normal | Emilia Luettgen | — | Ignatius Cummerata | returnsbopis | 1h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 6, 2025 | |
| 62748245 | Order arrived damaged | Closed | Normal | Emilia Luettgen | — | Katrina Johns | bopisgift-card | 22h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 17, 2025 | |
| 41588839 | Influencer code not working | Closed | Low | Emilia Luettgen | — | Oscar O'Hara | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 11, 2025 |
| 28806859 | Cancel subscription / Auto-replenish | Solved | Normal | Emilia Luettgen | — | Vilma Gusikowski | Social | fragrance | 3h | ⊘Not fired | — | — | — | Oct 4, 2025 | - |
| 35299864 | App crashes at checkout | Solved | Normal | Emilia Luettgen | — | Kaela Friesen | Chat | — | 2d 7h | ●Responded | 4/5 | — | — | Oct 2, 2025 | - |
| 15551937 | Klarna / Afterpay split issue | Closed | High | Emilia Luettgen | — | Katrina Johns | Chat | — | 6h | ●Responded | 5/5 | — | — | Sep 16, 2025 | Sep 23, 2025 |
| 93734765 | Foundation match help | Pending | Normal | Emilia Luettgen | — | Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Aug 29, 2025 | - |
| 41133055 | Lost package follow-up | Solved | High | Emilia Luettgen | — | Garth Dooley | loyaltybopis | 12h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 19097308 | Question about product ingredients | Solved | Low | Emilia Luettgen | — | Miss Amber Hintz Sr. | bopisvipinfluencer | 1h | ●Responded | 1/5 | — | — | Jul 31, 2025 | - | |
| 61128157 | Missing samples in order | Solved | Normal | Emilia Luettgen | — |  Kip Schroeder IV | Phone | shipping | 2h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - |
| 73609119 | Loyalty points not posting | Solved | Normal | Emilia Luettgen | — | Kip Schroeder IV | Chat | — | 22h | ⊘Not fired | — | — | — | Jun 23, 2025 | - |