Marilou Medhurst
mariah_rogahn@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40452786 | Cancel order request | Solved | Normal | Marilou Medhurst | — |  Garth Dooley | Chat | influencerwholesale | 1h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 89043027 | Lost package follow-up | Closed | Normal | Marilou Medhurst | — |  Amely Pacocha | — | 7h | ○Sent, no reply | — | — | — | May 11, 2026 | May 12, 2026 | |
| 23493820 | Missing items in shipment | Solved | Normal | Marilou Medhurst | — |  Dr. Mandy McLaughlin | shippingreturnsapp | 2h | ⊘Not fired | — | — | — | May 8, 2026 | - | |
| 53243673 | Foundation match help | Solved | Normal | Marilou Medhurst | — |  Mr. Lonie Hudson | Chat | loyaltyshipping | 8d 6h | ●Responded | 2/5 | — | — | May 2, 2026 | - |
| 24069770 | Klarna / Afterpay split issue | Solved | High | Marilou Medhurst | — |  Lily Raynor | Chat | shade-match | 7h | ○Sent, no reply | — | — | — | May 1, 2026 | - |
| 62603580 | Item authenticity concern | Pending | Normal | Marilou Medhurst | — |  Ignatius Cummerata | Social | gift-cardloyaltyreturns | - | —Skipped | — | — | — | May 1, 2026 | - |
| 16157901 | Order arrived damaged | Closed | Normal | Marilou Medhurst | — |  Miss Amber Hintz Sr. | — | 3h | ●Responded | 3/5 | — | — | Mar 14, 2026 | Mar 21, 2026 | |
| 14416444 | Refund not received | Solved | Normal | Marilou Medhurst | — |  Oscar O'Hara | returns | 5h | ⊘Not fired | — | — | — | Feb 18, 2026 | - | |
| 41919699 | BOPIS pickup not ready | Solved | Low | Marilou Medhurst | — |  Tommy Kuvalis | gift-cardrefundinfluencer | 2h | ⊘Not fired | — | — | — | Feb 13, 2026 | - | |
| 04251000 | Store experience feedback | Closed | Normal | Marilou Medhurst | — | Dr. Mandy McLaughlin | Chat | bopisdamaged | 23h | ●Responded | 4/5 | — | — | Jan 30, 2026 | Feb 2, 2026 |
| 21273575 | Cancel order request | Solved | Low | Marilou Medhurst | — | Lily Raynor | Chat | vipwholesale | 1h | ●Responded | 3/5 | — | — | Jan 30, 2026 | - |
| 71811863 | Item authenticity concern | Solved | Normal | Marilou Medhurst | — |  Mr. Eliza Gerhold IV | appdamaged | 11h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 28925829 | Item authenticity concern | Solved | Normal | Marilou Medhurst | — | Dr. Mandy McLaughlin | Chat | shippingvipdamaged | 4h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - |
| 47719229 | Insider tier issue | Pending | Normal | Marilou Medhurst | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Jan 14, 2026 | - | |
| 27343897 | Cancel order request | Solved | Normal | Marilou Medhurst | — |  Steve O'Conner | shade-matchloyaltysamples | 19h | ●Responded | 4/5 | — | — | Dec 28, 2025 | - | |
| 99322295 | Cancel subscription / Auto-replenish | Solved | Normal | Marilou Medhurst | — |  Jacklyn Dare | Chat | fragrance | 2d 22h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - |
| 17408911 | Missing samples in order | Closed | Normal | Marilou Medhurst | — |  Kip Schroeder IV | shade-match | 18h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 14, 2025 | |
| 34761529 | Missing samples in order | Closed | Low | Marilou Medhurst | — |  Katrina Johns | Social | gift-card | 1d 8h | ⊘Not fired | — | — | — | Dec 8, 2025 | Dec 13, 2025 |
| 11792901 | Cancel order request | Solved | Normal | Marilou Medhurst | — | Dr. Mandy McLaughlin | influencerapp | 5h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |
| 06645986 | Discount code not working | Solved | Normal | Marilou Medhurst | — | Oscar O'Hara | Chat | damagedfragranceloyalty | 8d 4h | ⊘Not fired | — | — | — | Nov 21, 2025 | - |
| 95020133 | Birthday gift not received | Closed | Normal | Marilou Medhurst | — |  Julie Hodkiewicz | loyalty | 22h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Nov 1, 2025 | |
| 43181386 | Foundation match help | Open | Urgent | Marilou Medhurst | — | Garth Dooley | shippingloyalty | - | —Skipped | — | — | — | Oct 21, 2025 | - | |
| 40031188 | Shipping cost question | Solved | Low | Marilou Medhurst | — | Lily Raynor | wholesalegift-cardsamples | 1h | ●Responded | 4/5 | — | — | Oct 14, 2025 | - | |
| 32113335 | Question about product ingredients | Solved | Normal | Marilou Medhurst | — | Kip Schroeder IV | bopisfragrancerefund | 3d 23h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 51373585 | Store experience feedback | Closed | Low | Marilou Medhurst | — | Amely Pacocha | Chat | — | 4h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 24, 2025 |
| 24535048 | Cancel subscription / Auto-replenish | Solved | Low | Marilou Medhurst | — | Mr. Lonie Hudson | — | 4h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 06488771 | Pro discount enrollment | Pending | Low | Marilou Medhurst | — | Oscar O'Hara | Phone | — | - | —Skipped | — | — | — | Sep 18, 2025 | - |
| 03126603 | App login problem | Solved | Normal | Marilou Medhurst | — |  Faith Hilll | Chat | wholesalerefundreturns | 1d 21h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 34876889 | App crashes at checkout | Solved | Low | Marilou Medhurst | — | Garth Dooley | samplesinfluencervip | 1h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 15817693 | Insider tier issue | Closed | Normal | Marilou Medhurst | — | Kip Schroeder IV | damagedbopis | 1d 12h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 3, 2025 | |
| 81712819 | Address change after shipping | Solved | Normal | Marilou Medhurst | — | Mr. Eliza Gerhold IV | Phone | — | 3h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - |
| 80305410 | Insider tier issue | Solved | Normal | Marilou Medhurst | — |  Yazmin Jast | Chat | app | 2d 5h | ●Responded | 4/5 | — | — | Jul 21, 2025 | - |
| 06426528 | App crashes at checkout | Solved | Normal | Marilou Medhurst | — | Faith Hilll | — | 2d 14h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 74959559 | App login problem | Solved | Low | Marilou Medhurst | — | Katrina Johns | — | 1d 15h | ●Responded | 1/11 | — | — | Jun 21, 2025 | - | |
| 59276726 | Gift card balance question | Solved | Normal | Marilou Medhurst | — | Mr. Lonie Hudson | Social | shade-match | 7h | ⊘Not fired | — | — | — | Jun 16, 2025 | - |
| 16667211 | Lost package follow-up | Solved | Normal | Marilou Medhurst | — | Mr. Lonie Hudson | gift-cardapp | 3d 20h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 39646922 | BOPIS pickup not ready | Solved | Normal | Marilou Medhurst | — |  Mr. Cade Senger | — | 7h | ●Responded | 5/5 | — | — | May 31, 2025 | - | |
| 92794950 | Birthday gift not received | Solved | Normal | Marilou Medhurst | — | Garth Dooley | Chat | influencerwholesale | 21h | ●Responded | 5/5 | — | — | May 27, 2025 | - |