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CustomersKendrick Reynolds

Kendrick Reynolds

clayton43@yahoo.com
Tickets51Responses14
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
27938674Where is my order?ClosedNormalKendrick Reynolds—Oscar O'HaraEmail
shipping
3h○Sent, no reply———May 8, 2026May 13, 2026
08268827Restock alert for backorderSolvedNormalKendrick Reynolds—Faith HilllEmail
wholesale
7d 1h○Sent, no reply———May 5, 2026-
40818992Item authenticity concernSolvedUrgentKendrick Reynolds—Mr. Skyla TrantowChat
loyalty
2h○Sent, no reply———May 1, 2026-
85519251Pro discount enrollmentClosedNormalKendrick Reynolds—Mr. Eliza Gerhold IVEmail
fragrancewholesalebopis
1h●Responded5/5——May 1, 2026May 8, 2026
70314674Influencer code not workingClosedNormalKendrick Reynolds—Tommy KuvalisPhone
shade-matchshippingbopis
2h○Sent, no reply———Apr 22, 2026Apr 27, 2026
12388596Foundation match helpSolvedNormalKendrick Reynolds—Yazmin JastChat
gift-cardshade-match
1h○Sent, no reply———Apr 22, 2026-
93117900Missing items in shipmentSolvedHighKendrick Reynolds—Faith HilllEmail
samples
2d 17h○Sent, no reply———Apr 16, 2026-
59802739Wholesale order questionSolvedNormalKendrick Reynolds—Katrina JohnsEmail
fragranceappshipping
1h○Sent, no reply———Apr 7, 2026-
22677897Question about product ingredientsSolvedNormalKendrick Reynolds—Garth DooleyEmail
returnssamplesdamaged
6h⊘Not fired———Apr 4, 2026-
81101068Lost package follow-upClosedLowKendrick Reynolds—Garth DooleyChat
loyaltywholesaleinfluencer
4h○Sent, no reply———Apr 4, 2026Apr 5, 2026
77888196App login problemSolvedNormalKendrick Reynolds—Mr. Cade SengerChat—1h○Sent, no reply———Apr 4, 2026-
38458256Missing items in shipmentSolvedLowKendrick Reynolds—Yazmin JastChat—5h⊘Not fired———Mar 23, 2026-
04835924Discount code not workingSolvedNormalKendrick Reynolds—Tommy KuvalisPhone
gift-cardloyaltyrefund
4h●Responded4/5——Mar 13, 2026-
90472415Address change after shippingClosedUrgentKendrick Reynolds—Katrina JohnsChat—21h○Sent, no reply———Mar 12, 2026Mar 20, 2026
54128455Lost package follow-upClosedNormalKendrick Reynolds—Mr. Eliza Gerhold IVEmail
refundshade-match
5h●Responded5/5——Mar 11, 2026Mar 17, 2026
73572433Insider tier issueSolvedLowKendrick Reynolds—Darryl JacobiChat
wholesale
1h●Responded5/5——Mar 10, 2026-
97253782Shipping cost questionSolvedNormalKendrick Reynolds—Garth DooleyEmail
samplesdamagedwholesale
1h●Responded4/5——Mar 8, 2026-
46574513Influencer code not workingSolvedNormalKendrick Reynolds—Tommy KuvalisChat
gift-card
4h○Sent, no reply———Mar 5, 2026-
84632700Wrong shade sentClosedNormalKendrick Reynolds—Mr. Lonie HudsonEmail
influencer
9h●Responded5/5——Feb 20, 2026Feb 22, 2026
81107959Loyalty points not postingClosedUrgentKendrick Reynolds—Kip Schroeder IVChat
influencergift-card
6h○Sent, no reply———Feb 18, 2026Feb 21, 2026
44503819Discount code not workingSolvedNormalKendrick Reynolds—Dr. Mandy McLaughlinEmail
gift-card
1h○Sent, no reply———Feb 16, 2026-
60623935Return after 30-day windowSolvedNormalKendrick Reynolds—Darryl JacobiPhone—9h●Responded5/5——Feb 14, 2026-
30705045Wrong shade sentSolvedNormalKendrick Reynolds—Amely PacochaChat
refundbopisapp
6h⊘Not fired———Feb 7, 2026-
43334858Refund not receivedClosedHighKendrick Reynolds—Steve O'ConnerPhone
influencer
4h●Responded9/11——Feb 4, 2026Feb 6, 2026
01535190Discount code not workingPendingNormalKendrick Reynolds—Lily RaynorChat—-—Skipped———Jan 30, 2026-
36421999Where is my order?SolvedNormalKendrick Reynolds—Steve O'ConnerEmail
refund
17h●Responded5/5——Jan 20, 2026-
50013400Foundation match helpSolvedHighKendrick Reynolds—Tommy KuvalisChat
gift-card
1h⊘Not fired———Jan 9, 2026-
65103525Address change after shippingSolvedLowKendrick Reynolds—Leonard Waters-HowellSocial
influencer
5h⊘Not fired———Jan 8, 2026-
71013637Insider tier issueSolvedHighKendrick Reynolds—Garth DooleyChat
loyalty
5h○Sent, no reply———Dec 26, 2025-
67864995Question about product ingredientsSolvedNormalKendrick Reynolds—Ignatius CummerataPhone
loyalty
2h○Sent, no reply———Dec 19, 2025-
41015814Influencer code not workingSolvedNormalKendrick Reynolds—Mr. Lonie HudsonChat
loyalty
1h⊘Not fired———Dec 18, 2025-
03122929Order arrived damagedSolvedHighKendrick Reynolds—Darryl JacobiEmail
damaged
1d 1h●Responded9/11——Dec 3, 2025-
83944911BOPIS pickup not readySolvedNormalKendrick Reynolds—Dr. Mandy McLaughlinPhone
loyaltysamples
7h●Responded4/5——Dec 2, 2025-
68114820Wrong shade sentClosedLowKendrick Reynolds—Tommy KuvalisEmail
samples
10h○Sent, no reply———Dec 2, 2025Dec 7, 2025
64322732Allergic reaction concernSolvedLowKendrick Reynolds—Mr. Eliza Gerhold IVChat
samplesloyalty
6h●Responded5/5——Nov 18, 2025-
39828580BOPIS pickup not readyClosedLowKendrick Reynolds—Vilma GusikowskiEmail
samplesshipping
4d 14h○Sent, no reply———Nov 18, 2025Nov 29, 2025
10910093Cancel order requestSolvedNormalKendrick Reynolds—Dr. Mandy McLaughlinEmail
influencerloyalty
4h○Sent, no reply———Nov 12, 2025-
67610161Cancel order requestOpenLowKendrick Reynolds—Katrina JohnsEmail—-—Skipped———Oct 31, 2025-
53697639Where is my order?SolvedNormalKendrick Reynolds—Katrina JohnsChat
refundshippingvip
1h○Sent, no reply———Oct 9, 2025-
19648159Klarna / Afterpay split issueClosedNormalKendrick Reynolds—Leonard Waters-HowellPhone
gift-cardinfluencershipping
16h○Sent, no reply———Oct 4, 2025Oct 9, 2025
75995782Order arrived damagedSolvedHighKendrick Reynolds—Darryl JacobiPhone
app
6h●Responded10/11——Sep 26, 2025-
72511739Shipping cost questionClosedNormalKendrick Reynolds—Steve O'ConnerEmail
samplesshade-match
2h○Sent, no reply———Sep 8, 2025Sep 15, 2025
39681445Missing samples in orderSolvedNormalKendrick Reynolds—Mr. Cade SengerChat
samplesreturns
7h⊘Not fired———Aug 25, 2025-
53398701Question about product ingredientsSolvedNormalKendrick Reynolds—Tommy KuvalisEmail
wholesalerefund
6h⊘Not fired———Aug 20, 2025-
28513727App crashes at checkoutSolvedLowKendrick Reynolds—Mr. Eliza Gerhold IVEmail
appshipping
2h○Sent, no reply———Aug 15, 2025-
75305467Price match requestSolvedNormalKendrick Reynolds—Julie HodkiewiczChat—4h○Sent, no reply———Jul 5, 2025-
16234100Insider tier issueSolvedNormalKendrick Reynolds—Tommy KuvalisEmail—17h○Sent, no reply———Jun 24, 2025-
92915911Where is my order?ClosedNormalKendrick Reynolds—Tommy KuvalisPhone
influencerreturnsdamaged
5h●Responded4/5——Jun 20, 2025Jun 26, 2025
35741023Missing samples in orderClosedNormalKendrick Reynolds—Chaz RennerEmail
loyaltyvipwholesale
6h○Sent, no reply———Jun 15, 2025Jun 22, 2025
79020263Influencer code not workingSolvedNormalKendrick Reynolds—Garth DooleyEmail
returnsshippinggift-card
1h○Sent, no reply———Jun 9, 2025-
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Properties

Customer
Name
Kendrick Reynolds
Email
clayton43@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
—
Lifetime spend
30
Last purchase
Mar 21, 2026
Skin tone
—
Foundation shade
—
Skin concerns
acne, hyperpigmentation, dark-circles
Allergies / restrictions
fragrance-free, nickel-allergy
Favorite brands
Charlotte Tilbury, Le Labo
YTD spend
—
App installed
Yes
App last opened
May 18, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
62
Total orders
2
Preferred category
skincare
Tickets
Tickets
51
Last seen
May 8, 2026
Responses
Avg rating
5.64