Kendrick Reynolds
clayton43@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 27938674 | Where is my order? | Closed | Normal | — | shipping | 3h | ○Sent, no reply | — | — | — | May 8, 2026 | May 13, 2026 | |||
| 08268827 | Restock alert for backorder | Solved | Normal | — | wholesale | 7d 1h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |||
| 40818992 | Item authenticity concern | Solved | Urgent | — | Chat | loyalty | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | - | ||
| 85519251 | Pro discount enrollment | Closed | Normal | — | fragrancewholesalebopis | 1h | ●Responded | 5/5 | — | — | May 1, 2026 | May 8, 2026 | |||
| 70314674 | Influencer code not working | Closed | Normal | — | Phone | shade-matchshippingbopis | 2h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 27, 2026 | ||
| 12388596 | Foundation match help | Solved | Normal | — | Chat | gift-cardshade-match | 1h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | ||
| 93117900 | Missing items in shipment | Solved | High | — | samples | 2d 17h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |||
| 59802739 | Wholesale order question | Solved | Normal | — | fragranceappshipping | 1h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |||
| 22677897 | Question about product ingredients | Solved | Normal | — | returnssamplesdamaged | 6h | ⊘Not fired | — | — | — | Apr 4, 2026 | - | |||
| 81101068 | Lost package follow-up | Closed | Low | — | Chat | loyaltywholesaleinfluencer | 4h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 5, 2026 | ||
| 77888196 | App login problem | Solved | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | ||
| 38458256 | Missing items in shipment | Solved | Low | — | Chat | — | 5h | ⊘Not fired | — | — | — | Mar 23, 2026 | - | ||
| 04835924 | Discount code not working | Solved | Normal | — | Phone | gift-cardloyaltyrefund | 4h | ●Responded | 4/5 | — | — | Mar 13, 2026 | - | ||
| 90472415 | Address change after shipping | Closed | Urgent | — | Chat | — | 21h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 20, 2026 | ||
| 54128455 | Lost package follow-up | Closed | Normal | — | refundshade-match | 5h | ●Responded | 5/5 | — | — | Mar 11, 2026 | Mar 17, 2026 | |||
| 73572433 | Insider tier issue | Solved | Low | — | Chat | wholesale | 1h | ●Responded | 5/5 | — | — | Mar 10, 2026 | - | ||
| 97253782 | Shipping cost question | Solved | Normal | — | samplesdamagedwholesale | 1h | ●Responded | 4/5 | — | — | Mar 8, 2026 | - | |||
| 46574513 | Influencer code not working | Solved | Normal | — | Chat | gift-card | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | ||
| 84632700 | Wrong shade sent | Closed | Normal | — | influencer | 9h | ●Responded | 5/5 | — | — | Feb 20, 2026 | Feb 22, 2026 | |||
| 81107959 | Loyalty points not posting | Closed | Urgent | — | Chat | influencergift-card | 6h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 21, 2026 | ||
| 44503819 | Discount code not working | Solved | Normal | — | gift-card | 1h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |||
| 60623935 | Return after 30-day window | Solved | Normal | — | Phone | — | 9h | ●Responded | 5/5 | — | — | Feb 14, 2026 | - | ||
| 30705045 | Wrong shade sent | Solved | Normal | — | Chat | refundbopisapp | 6h | ⊘Not fired | — | — | — | Feb 7, 2026 | - | ||
| 43334858 | Refund not received | Closed | High | — | Phone | influencer | 4h | ●Responded | 9/11 | — | — | Feb 4, 2026 | Feb 6, 2026 | ||
| 01535190 | Discount code not working | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jan 30, 2026 | - | ||
| 36421999 | Where is my order? | Solved | Normal | — | refund | 17h | ●Responded | 5/5 | — | — | Jan 20, 2026 | - | |||
| 50013400 | Foundation match help | Solved | High | — | Chat | gift-card | 1h | ⊘Not fired | — | — | — | Jan 9, 2026 | - | ||
| 65103525 | Address change after shipping | Solved | Low | — | Social | influencer | 5h | ⊘Not fired | — | — | — | Jan 8, 2026 | - | ||
| 71013637 | Insider tier issue | Solved | High | — | Chat | loyalty | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | ||
| 67864995 | Question about product ingredients | Solved | Normal | — | Phone | loyalty | 2h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | ||
| 41015814 | Influencer code not working | Solved | Normal | — | Chat | loyalty | 1h | ⊘Not fired | — | — | — | Dec 18, 2025 | - | ||
| 03122929 | Order arrived damaged | Solved | High | — | damaged | 1d 1h | ●Responded | 9/11 | — | — | Dec 3, 2025 | - | |||
| 83944911 | BOPIS pickup not ready | Solved | Normal | — | Phone | loyaltysamples | 7h | ●Responded | 4/5 | — | — | Dec 2, 2025 | - | ||
| 68114820 | Wrong shade sent | Closed | Low | — | samples | 10h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 7, 2025 | |||
| 64322732 | Allergic reaction concern | Solved | Low | — | Chat | samplesloyalty | 6h | ●Responded | 5/5 | — | — | Nov 18, 2025 | - | ||
| 39828580 | BOPIS pickup not ready | Closed | Low | — | samplesshipping | 4d 14h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 29, 2025 | |||
| 10910093 | Cancel order request | Solved | Normal | — | influencerloyalty | 4h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |||
| 67610161 | Cancel order request | Open | Low | — | — | - | —Skipped | — | — | — | Oct 31, 2025 | - | |||
| 53697639 | Where is my order? | Solved | Normal | — | Chat | refundshippingvip | 1h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | ||
| 19648159 | Klarna / Afterpay split issue | Closed | Normal | — | Phone | gift-cardinfluencershipping | 16h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 9, 2025 | ||
| 75995782 | Order arrived damaged | Solved | High | — | Phone | app | 6h | ●Responded | 10/11 | — | — | Sep 26, 2025 | - | ||
| 72511739 | Shipping cost question | Closed | Normal | — | samplesshade-match | 2h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 15, 2025 | |||
| 39681445 | Missing samples in order | Solved | Normal | — | Chat | samplesreturns | 7h | ⊘Not fired | — | — | — | Aug 25, 2025 | - | ||
| 53398701 | Question about product ingredients | Solved | Normal | — | wholesalerefund | 6h | ⊘Not fired | — | — | — | Aug 20, 2025 | - | |||
| 28513727 | App crashes at checkout | Solved | Low | — | appshipping | 2h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |||
| 75305467 | Price match request | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - | ||
| 16234100 | Insider tier issue | Solved | Normal | — | — | 17h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | |||
| 92915911 | Where is my order? | Closed | Normal | — | Phone | influencerreturnsdamaged | 5h | ●Responded | 4/5 | — | — | Jun 20, 2025 | Jun 26, 2025 | ||
| 35741023 | Missing samples in order | Closed | Normal | — | loyaltyvipwholesale | 6h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 22, 2025 | |||
| 79020263 | Influencer code not working | Solved | Normal | — | returnsshippinggift-card | 1h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |