Glen Schultz
adolf99@yahoo.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43073421 | Cancel order request | Solved | Normal | Glen Schultz | — |  Mr. Eliza Gerhold IV | returns | 6h | ●Responded | 5/5 | — | — | Apr 28, 2026 | - | |
| 47812136 | App crashes at checkout | Solved | Normal | Glen Schultz | — |  Faith Hilll | influencerfragrance | 3h | ●Responded | 5/5 | — | — | Apr 17, 2026 | - | |
| 03238425 | Wrong shade sent | Closed | Low | Glen Schultz | — |  Leonard Waters-Howell | returns | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 3, 2026 | |
| 02715998 | Missing items in shipment | Closed | Low | Glen Schultz | — | Leonard Waters-Howell | wholesalesamplesfragrance | 2h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 2, 2026 | |
| 06137813 | App login problem | Open | Low | Glen Schultz | — |  Amely Pacocha | Chat | loyalty | - | —Skipped | — | — | — | Mar 21, 2026 | - |
| 37888149 | Missing samples in order | Solved | Normal | Glen Schultz | — |  Dr. Mandy McLaughlin | Phone | influencer | 18h | ⊘Not fired | — | — | — | Mar 19, 2026 | - |
| 52432862 | Allergic reaction concern | Closed | Normal | Glen Schultz | — |  Katrina Johns | refund | 5h | ●Responded | 5/5 | — | — | Mar 7, 2026 | Mar 10, 2026 | |
| 52108287 | Shipping cost question | Closed | Normal | Glen Schultz | — |  Kip Schroeder IV | Chat | appreturns | 16h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 12, 2026 |
| 10473395 | Return after 30-day window | Closed | Normal | Glen Schultz | — |  Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 14, 2026 | |
| 11546409 | Refund not received | Solved | Normal | Glen Schultz | — | Faith Hilll | Chat | — | 6h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - |
| 51204880 | Store experience feedback | Solved | Low | Glen Schultz | — |  Tommy Kuvalis | — | 22h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 25875599 | Shipping cost question | Closed | High | Glen Schultz | — |  Julie Hodkiewicz | Phone | wholesalereturnsapp | 10h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Jan 1, 2026 |
| 99469161 | Cancel order request | Closed | Normal | Glen Schultz | — | Oscar O'Hara | influencerwholesalesamples | 1h | ⊘Not fired | — | — | — | Dec 16, 2025 | Dec 23, 2025 | |
| 18943601 | Insider tier issue | Solved | Normal | Glen Schultz | — | Oscar O'Hara | damagedloyalty | 10h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 95873073 | Where is my order? | Solved | High | Glen Schultz | — | Faith Hilll | Chat | — | 15h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - |
| 62955834 | BOPIS pickup not ready | Open | Normal | Glen Schultz | — | Katrina Johns | — | - | —Skipped | — | — | — | Oct 31, 2025 | - | |
| 06013941 | Question about product ingredients | Solved | Normal | Glen Schultz | — | Julie Hodkiewicz | Chat | — | 10h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - |
| 09753198 | Missing items in shipment | Closed | Normal | Glen Schultz | — |  Kaela Friesen | — | 11h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 28, 2025 | |
| 31323797 | Insider tier issue | Pending | Low | Glen Schultz | — |  Chaz Renner | Chat | — | - | —Skipped | — | — | — | Oct 5, 2025 | - |
| 77736461 | Price match request | Open | Normal | Glen Schultz | — |  Steve O'Conner | damaged | - | —Skipped | — | — | — | Oct 4, 2025 | - | |
| 80812322 | Influencer code not working | Solved | Normal | Glen Schultz | — | Chaz Renner | damaged | 6h | ●Responded | 5/5 | — | — | Sep 29, 2025 | - | |
| 30254040 | App crashes at checkout | Solved | Normal | Glen Schultz | — |  Garth Dooley | bopisloyaltyshade-match | 20h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 59071655 | Gift card balance question | Solved | Normal | Glen Schultz | — | Amely Pacocha | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 95723859 | Cancel subscription / Auto-replenish | Solved | Normal | Glen Schultz | — | Julie Hodkiewicz | Chat | fragranceshade-matchrefund | 9h | ●Responded | 5/5 | — | — | Sep 12, 2025 | - |
| 99839277 | Address change after shipping | Solved | Low | Glen Schultz | — | Julie Hodkiewicz | Chat | — | 21h | ●Responded | 4/5 | — | — | Sep 11, 2025 | - |
| 06988050 | Insider tier issue | Closed | Normal | Glen Schultz | — |  Miss Amber Hintz Sr. | vip | 1h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 9, 2025 | |
| 01685436 | BOPIS pickup not ready | Solved | Normal | Glen Schultz | — |  Darryl Jacobi | — | 2h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 40322390 | BOPIS pickup not ready | Solved | Normal | Glen Schultz | — | Julie Hodkiewicz | returnsgift-card | 4h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |
| 66906073 | Store experience feedback | Solved | High | Glen Schultz | — | Julie Hodkiewicz | shippingdamaged | 4h | ⊘Not fired | — | — | — | Aug 1, 2025 | - | |
| 75809881 | Shipping cost question | Pending | Normal | Glen Schultz | — |  Yazmin Jast | samplesgift-cardwholesale | - | —Skipped | — | — | — | Jul 12, 2025 | - | |
| 08696641 | Pro discount enrollment | Solved | High | Glen Schultz | — | Kaela Friesen | Chat | — | 4h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 69612981 | Discount code not working | Solved | Low | Glen Schultz | — | Steve O'Conner | viployalty | 1d 15h | ●Responded | 3/5 | — | — | Jul 7, 2025 | - | |
| 26361406 | Order arrived damaged | Solved | Low | Glen Schultz | — |  Ignatius Cummerata | Chat | — | 4h | ⊘Not fired | — | — | — | Jul 7, 2025 | - |
| 41855683 | Allergic reaction concern | Solved | High | Glen Schultz | — |  Mr. Cade Senger | Social | loyaltyapp | 21h | ⊘Not fired | — | — | — | Jul 6, 2025 | - |
| 33527036 | Order arrived damaged | Pending | Low | Glen Schultz | — | Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Jun 27, 2025 | - |
| 01329662 | Where is my order? | Pending | Normal | Glen Schultz | — |  Jacklyn Dare | shade-matchrefundwholesale | - | —Skipped | — | — | — | Jun 6, 2025 | - | |
| 07742207 | Discount code not working | Solved | Normal | Glen Schultz | — | Yazmin Jast | Chat | damaged | 4h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |