Evert Sawayn
stephan66@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13879875 | Restock alert for backorder | Closed | Low | Evert Sawayn | — |  Katrina Johns | Social | wholesalefragranceapp | 1d 6h | ⊘Not fired | — | — | — | May 22, 2026 | May 25, 2026 |
| 73946652 | Insider tier issue | Open | Normal | Evert Sawayn | — |  Mr. Skyla Trantow | Chat | loyaltyshipping | - | —Skipped | — | — | — | May 19, 2026 | - |
| 74561377 | App login problem | Pending | Normal | Evert Sawayn | — | Katrina Johns | damagedinfluencerreturns | - | —Skipped | — | — | — | May 4, 2026 | - | |
| 91756895 | Where is my order? | Solved | Normal | Evert Sawayn | — |  Darryl Jacobi | — | 5h | ●Responded | 5/5 | — | — | Apr 27, 2026 | - | |
| 00984067 | Store experience feedback | Solved | Low | Evert Sawayn | — |  Kaela Friesen | — | 2d 11h | ●Responded | 3/5 | — | — | Apr 24, 2026 | - | |
| 33596199 | Birthday gift not received | Closed | Normal | Evert Sawayn | — |  Mr. Lonie Hudson | shipping | 6h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 27, 2026 | |
| 18857145 | Discount code not working | Solved | Normal | Evert Sawayn | — |  Faith Hilll | Chat | — | 11h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - |
| 53706222 | Shipping cost question | Solved | Normal | Evert Sawayn | — |  Eula McKenzie | — | 2h | ●Responded | 4/5 | — | — | Mar 8, 2026 | - | |
| 14079519 | BOPIS order cancelled at store | Pending | Normal | Evert Sawayn | — |  Oscar O'Hara | — | - | —Skipped | — | — | — | Feb 27, 2026 | - | |
| 06081525 | Allergic reaction concern | Solved | Normal | Evert Sawayn | — | Mr. Lonie Hudson | samplesshade-match | 1d 12h | ●Responded | 1/5 | — | — | Feb 25, 2026 | - | |
| 12233693 | Loyalty points not posting | Solved | High | Evert Sawayn | — |  Chaz Renner | Chat | — | 7h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 95953523 | App crashes at checkout | Solved | Low | Evert Sawayn | — |  Amely Pacocha | Phone | vipsamplesdamaged | 19h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - |
| 65467348 | Item authenticity concern | Solved | High | Evert Sawayn | — | Kaela Friesen | Phone | — | 7h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - |
| 80689035 | Gift card balance question | Closed | Normal | Evert Sawayn | — |  Julie Hodkiewicz | Chat | influencer | 4h | ●Responded | 4/5 | — | — | Feb 3, 2026 | Feb 9, 2026 |
| 79001190 | Missing samples in order | Open | Urgent | Evert Sawayn | — |  Lily Raynor | damagedreturns | - | —Skipped | — | — | — | Jan 22, 2026 | - | |
| 93644700 | Allergic reaction concern | Solved | Normal | Evert Sawayn | — | Kaela Friesen | Chat | — | 1d 8h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - |
| 69687988 | App crashes at checkout | Pending | Normal | Evert Sawayn | — | Lily Raynor | returns | - | —Skipped | — | — | — | Dec 31, 2025 | - | |
| 95952030 | Cancel order request | Solved | Low | Evert Sawayn | — |  Tommy Kuvalis | Chat | fragranceloyaltyapp | 1d 21h | ⊘Not fired | — | — | — | Dec 30, 2025 | - |
| 95707778 | Shipping cost question | Closed | Low | Evert Sawayn | — | Amely Pacocha | vip | 8h | ●Responded | 5/5 | — | — | Dec 29, 2025 | Jan 1, 2026 | |
| 86376787 | Gift card balance question | Pending | Normal | Evert Sawayn | — | Katrina Johns | Chat | returns | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 66822540 | Price match request | Solved | Normal | Evert Sawayn | — |  Vilma Gusikowski | Social | bopis | 1h | ⊘Not fired | — | — | — | Dec 20, 2025 | - |
| 33473908 | Insider tier issue | Closed | Normal | Evert Sawayn | — | Tommy Kuvalis | Chat | vipinfluencer | 1h | ●Responded | 5/5 | — | — | Dec 18, 2025 | Dec 24, 2025 |
| 51194855 | Lost package follow-up | Solved | High | Evert Sawayn | — | Amely Pacocha | Chat | — | 3h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - |
| 31514895 | Restock alert for backorder | Solved | Normal | Evert Sawayn | — |  Jacklyn Dare | samplesvip | 10h | ●Responded | 9/11 | — | — | Dec 3, 2025 | - | |
| 94248011 | Missing samples in order | Solved | High | Evert Sawayn | — |  Garth Dooley | Phone | shade-matchrefund | 4h | ⊘Not fired | — | — | — | Nov 28, 2025 | - |
| 65717258 | BOPIS order cancelled at store | Solved | Normal | Evert Sawayn | — |  Mr. Eliza Gerhold IV | sampleswholesale | 2d 12h | ●Responded | 1/5 | — | — | Nov 12, 2025 | - | |
| 54185490 | Store experience feedback | Solved | High | Evert Sawayn | — | Kaela Friesen | Chat | returnsfragrance | 6h | ●Responded | 1/5 | — | — | Nov 1, 2025 | - |
| 35126725 | Wholesale order question | Solved | Normal | Evert Sawayn | — | Kaela Friesen | Phone | — | 19h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - |
| 80431072 | Missing samples in order | Solved | Normal | Evert Sawayn | — | Jacklyn Dare | Chat | vipshippinginfluencer | 1d 6h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 92573549 | Loyalty points not posting | Solved | Normal | Evert Sawayn | — |  Leonard Waters-Howell | Chat | shippingreturnsgift-card | 1h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - |
| 91948229 | App crashes at checkout | Open | Normal | Evert Sawayn | — | Eula McKenzie | Chat | damagedshippingloyalty | - | —Skipped | — | — | — | Sep 4, 2025 | - |
| 11967695 | Loyalty points not posting | Solved | Low | Evert Sawayn | — | Kaela Friesen | samplesreturnsgift-card | 5h | ⊘Not fired | — | — | — | Aug 20, 2025 | - | |
| 58195341 | Refund not received | Closed | High | Evert Sawayn | — | Tommy Kuvalis | — | 2h | ●Responded | 4/5 | — | — | Aug 14, 2025 | Aug 17, 2025 | |
| 94826204 | Refund not received | Solved | Normal | Evert Sawayn | — | Oscar O'Hara | Phone | influencerloyaltywholesale | 2h | ⊘Not fired | — | — | — | Jul 25, 2025 | - |
| 69624255 | Pro discount enrollment | Solved | High | Evert Sawayn | — |  Dr. Mandy McLaughlin | — | 15h | ●Responded | 10/11 | — | — | Jun 23, 2025 | - | |
| 52976828 | Price match request | Solved | High | Evert Sawayn | — |  Steve O'Conner | fragrance | 3h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |
| 08676707 | Restock alert for backorder | Solved | Normal | Evert Sawayn | — | Vilma Gusikowski | appsamplesvip | 6h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |
| 93207217 | BOPIS order cancelled at store | Solved | High | Evert Sawayn | — | Lily Raynor | shippingdamagedbopis | 17h | ●Responded | 4/5 | — | — | Jun 10, 2025 | - | |
| 71523218 | Wholesale order question | Pending | High | Evert Sawayn | — | Darryl Jacobi | Chat | fragrance | - | —Skipped | — | — | — | Jun 6, 2025 | - |