Clark Gulgowski-Altenwerth
dianne64@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 83644396 | Influencer code not working | Open | Normal | — | returnsgift-cardloyalty | - | —Skipped | — | — | — | May 19, 2026 | - | |||
| 80586660 | Question about product ingredients | Solved | Normal | — | returnsvip | 17h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |||
| 75001080 | Influencer code not working | Solved | Normal | — | shade-matchshippingapp | 2h | ●Responded | 5/5 | — | — | Apr 21, 2026 | - | |||
| 25064068 | Wrong shade sent | Closed | Low | — | gift-cardsamples | 2h | ●Responded | 5/5 | — | — | Apr 15, 2026 | Apr 20, 2026 | |||
| 73259995 | Loyalty points not posting | Solved | Normal | — | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | ||
| 32623457 | Birthday gift not received | Closed | Normal | — | Chat | fragranceinfluencer | 5h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 23, 2026 | ||
| 24262125 | App crashes at checkout | Solved | Normal | — | Chat | fragrance | 2d 20h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | ||
| 64637086 | Question about product ingredients | Solved | Urgent | — | — | 2d 20h | ●Responded | 9/11 | — | — | Feb 20, 2026 | - | |||
| 71927704 | Restock alert for backorder | Solved | Low | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | ||
| 35704097 | Birthday gift not received | Pending | Normal | — | Phone | shippinggift-cardshade-match | - | —Skipped | — | — | — | Feb 7, 2026 | - | ||
| 41106941 | Restock alert for backorder | Solved | High | — | Chat | — | 1d | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | ||
| 27134527 | Influencer code not working | Solved | Urgent | — | Social | app | 3d | ⊘Not fired | — | — | — | Feb 3, 2026 | - | ||
| 34665339 | BOPIS pickup not ready | Closed | Low | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 3, 2026 | ||
| 79212937 | Where is my order? | Solved | Normal | — | Chat | vipreturns | 6h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | ||
| 82830534 | Missing items in shipment | Solved | Normal | — | — | 1h | ●Responded | 4/5 | — | — | Jan 13, 2026 | - | |||
| 01703366 | App crashes at checkout | Solved | Low | — | vipreturnsapp | 4d 11h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |||
| 28843194 | Where is my order? | Solved | Normal | — | damaged | 1d 8h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |||
| 12118057 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | — | 3h | ●Responded | 5/5 | — | — | Dec 31, 2025 | - | ||
| 61218667 | Birthday gift not received | Solved | Normal | — | bopis | 3h | ●Responded | 2/5 | — | — | Dec 26, 2025 | - | |||
| 03458524 | Pro discount enrollment | Solved | Normal | — | — | 6h | ●Responded | 5/5 | — | — | Dec 18, 2025 | - | |||
| 21904528 | Item authenticity concern | Solved | Normal | — | appsamples | 2d 1h | ●Responded | 4/5 | — | — | Dec 12, 2025 | - | |||
| 27429301 | Missing samples in order | Solved | Normal | — | fragrancesampleswholesale | 4h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |||
| 05824675 | BOPIS pickup not ready | Closed | Normal | — | Chat | samplesshade-matchfragrance | 1h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 19, 2025 | ||
| 26906702 | Pro discount enrollment | Closed | High | — | fragrance | 9h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 13, 2025 | |||
| 05942865 | Price match request | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |||
| 51288528 | Wholesale order question | Closed | Normal | — | influencershipping | 6h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 5, 2025 | |||
| 93098382 | Loyalty points not posting | Solved | Normal | — | vipbopisdamaged | 2d | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |||
| 98694089 | Restock alert for backorder | Solved | Normal | — | Chat | damagedloyalty | 4h | ●Responded | 4/5 | — | — | Oct 9, 2025 | - | ||
| 44926354 | Influencer code not working | Solved | High | — | Social | shade-matchrefundwholesale | 6h | ⊘Not fired | — | — | — | Oct 8, 2025 | - | ||
| 95781565 | Where is my order? | Solved | High | — | — | 9h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |||
| 26917185 | Address change after shipping | Closed | Low | — | loyaltydamaged | 14h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 28, 2025 | |||
| 26366770 | Return after 30-day window | Solved | Normal | — | Social | — | 16h | ⊘Not fired | — | — | — | Aug 29, 2025 | - | ||
| 44630338 | Allergic reaction concern | Solved | Normal | — | Chat | returns | 5d 16h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | ||
| 96987988 | Refund not received | Solved | High | — | damaged | 10h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |||
| 23489822 | Price match request | Solved | Low | — | — | 2h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |||
| 25937520 | Loyalty points not posting | Closed | Urgent | — | Social | — | 10h | ⊘Not fired | — | — | — | Aug 2, 2025 | Aug 4, 2025 | ||
| 10432686 | Wrong shade sent | Solved | Urgent | — | fragrancebopis | 20h | ●Responded | 2/5 | — | — | Jul 18, 2025 | - | |||
| 21311078 | Wholesale order question | Solved | Low | — | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | ||
| 84555757 | Shipping cost question | Closed | Normal | — | — | 11h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 10, 2025 | |||
| 95088421 | BOPIS pickup not ready | Closed | Normal | — | bopisrefund | 21h | ●Responded | 9/11 | — | — | Jul 1, 2025 | Jul 6, 2025 | |||
| 33992541 | Return after 30-day window | Pending | Normal | — | — | - | —Skipped | — | — | — | Jun 27, 2025 | - | |||
| 37712824 | Price match request | Pending | Normal | — | vipshipping | - | —Skipped | — | — | — | Jun 11, 2025 | - | |||
| 47291294 | Lost package follow-up | Pending | High | — | loyaltyrefund | - | —Skipped | — | — | — | May 29, 2025 | - |