Barbara Herman
reina97@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 07583953 | Gift card balance question | Pending | High | Barbara Herman | — |  Lily Raynor | — | - | —Skipped | — | — | — | May 23, 2026 | - | |
| 15361922 | Allergic reaction concern | Solved | Low | Barbara Herman | — |  Garth Dooley | Phone | — | 4h | ○Sent, no reply | — | — | — | May 20, 2026 | - |
| 10371285 | Wholesale order question | Solved | Low | Barbara Herman | — |  Kip Schroeder IV | — | 6h | ●Responded | 10/11 | — | — | Apr 28, 2026 | - | |
| 86287532 | Missing items in shipment | Solved | Normal | Barbara Herman | — |  Mr. Eliza Gerhold IV | wholesalereturnsfragrance | 19h | ●Responded | 4/5 | — | — | Apr 22, 2026 | - | |
| 86105499 | Discount code not working | Solved | Normal | Barbara Herman | — |  Mr. Skyla Trantow | shade-match | 11h | ●Responded | 5/5 | — | — | Apr 20, 2026 | - | |
| 60216277 | Shipping cost question | Solved | Normal | Barbara Herman | — | Mr. Skyla Trantow | refundwholesalesamples | 2h | ●Responded | 9/11 | — | — | Apr 20, 2026 | - | |
| 96548664 | Restock alert for backorder | Solved | Low | Barbara Herman | — |  Eula McKenzie | samples | 12h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 89755820 | Influencer code not working | Solved | Normal | Barbara Herman | — |  Ignatius Cummerata | samples | 1d 15h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 62578734 | Allergic reaction concern | Solved | Normal | Barbara Herman | — |  Mr. Lonie Hudson | Chat | gift-card | 2d 23h | ⊘Not fired | — | — | — | Apr 10, 2026 | - |
| 43236318 | Wrong shade sent | Solved | Normal | Barbara Herman | — |  Chaz Renner | Chat | — | 6d 3h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - |
| 04296396 | Missing samples in order | Solved | Normal | Barbara Herman | — |  Faith Hilll | Phone | bopis | 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 11094988 | Price match request | Solved | Low | Barbara Herman | — |  Kaela Friesen | Chat | fragrancewholesale | 15h | ⊘Not fired | — | — | — | Mar 13, 2026 | - |
| 01787334 | Cancel order request | Solved | High | Barbara Herman | — |  Tommy Kuvalis | Chat | damagedinfluencerapp | 5h | ●Responded | 5/5 | — | — | Feb 28, 2026 | - |
| 58931473 | Question about product ingredients | Closed | High | Barbara Herman | — | Eula McKenzie | vip | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 1, 2026 | |
| 08252720 | Wholesale order question | Closed | Normal | Barbara Herman | — |  Amely Pacocha | damaged | 2h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 17, 2026 | |
| 77718220 | BOPIS pickup not ready | Closed | Normal | Barbara Herman | — | Mr. Skyla Trantow | — | 7h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 14, 2026 | |
| 07211944 | Address change after shipping | Solved | Low | Barbara Herman | — |  Dr. Mandy McLaughlin | Social | — | 5h | ⊘Not fired | — | — | — | Jan 3, 2026 | - |
| 14463577 | Birthday gift not received | Solved | Normal | Barbara Herman | — | Mr. Lonie Hudson | fragranceshippingloyalty | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 39091433 | Cancel order request | Solved | Normal | Barbara Herman | — | Mr. Lonie Hudson | Chat | — | 2h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - |
| 67329906 | Pro discount enrollment | Solved | Normal | Barbara Herman | — | Dr. Mandy McLaughlin | Chat | bopiswholesalefragrance | 2d 20h | ●Responded | 4/5 | — | — | Dec 9, 2025 | - |
| 90756919 | Foundation match help | Solved | High | Barbara Herman | — |  Vilma Gusikowski | influencer | 2d 12h | ●Responded | 1/5 | — | — | Dec 8, 2025 | - | |
| 62472736 | Return after 30-day window | Solved | Normal | Barbara Herman | — | Mr. Skyla Trantow | shade-matchappshipping | 13h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 95953627 | Question about product ingredients | Closed | Normal | Barbara Herman | — | Faith Hilll | Chat | — | 11h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 |
| 11752485 | Question about product ingredients | Pending | Low | Barbara Herman | — |  Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | Oct 29, 2025 | - |
| 19118660 | BOPIS order cancelled at store | Solved | Normal | Barbara Herman | — | Ignatius Cummerata | shade-match | 18h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 81179637 | Allergic reaction concern | Solved | Normal | Barbara Herman | — |  Julie Hodkiewicz | wholesaleinfluencer | 6h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 42904823 | Insider tier issue | Pending | High | Barbara Herman | — | Kaela Friesen | — | - | —Skipped | — | — | — | Oct 10, 2025 | - | |
| 40446097 | Return after 30-day window | Solved | Normal | Barbara Herman | — |  Steve O'Conner | Chat | vipgift-cardfragrance | 23h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 34953849 | BOPIS pickup not ready | Closed | Urgent | Barbara Herman | — | Eula McKenzie | Chat | shippingapployalty | 5h | ●Responded | 3/5 | — | — | Sep 8, 2025 | Sep 9, 2025 |
| 28922104 | Price match request | Pending | High | Barbara Herman | — | Tommy Kuvalis | Social | damagedshipping | - | —Skipped | — | — | — | Sep 3, 2025 | - |
| 29523539 | Pro discount enrollment | Solved | Normal | Barbara Herman | — |  Yazmin Jast | — | 1h | ⊘Not fired | — | — | — | Aug 20, 2025 | - | |
| 25551089 | Order arrived damaged | Solved | Normal | Barbara Herman | — | Vilma Gusikowski | fragrancesamples | 1d 20h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 61000022 | Klarna / Afterpay split issue | Pending | Normal | Barbara Herman | — | Yazmin Jast | Chat | — | - | —Skipped | — | — | — | Jul 23, 2025 | - |
| 06518060 | Loyalty points not posting | Closed | Normal | Barbara Herman | — | Kaela Friesen | gift-cardvip | 19h | ●Responded | 5/5 | — | — | Jul 23, 2025 | Jul 31, 2025 | |
| 53976708 | Where is my order? | Solved | Normal | Barbara Herman | — | Julie Hodkiewicz | Social | bopis | 18h | ⊘Not fired | — | — | — | Jul 18, 2025 | - |
| 26581598 | BOPIS order cancelled at store | Pending | Low | Barbara Herman | — | Tommy Kuvalis | Chat | shippingshade-matchdamaged | - | —Skipped | — | — | — | Jul 11, 2025 | - |
| 15305804 | Discount code not working | Solved | Low | Barbara Herman | — | Eula McKenzie | gift-card | 1h | ●Responded | 10/11 | — | — | Jul 5, 2025 | - | |
| 17330995 | BOPIS order cancelled at store | Solved | Normal | Barbara Herman | — | Kaela Friesen | wholesale | 4h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - | |
| 94392967 | Wholesale order question | Closed | Normal | Barbara Herman | — | Mr. Skyla Trantow | Chat | gift-cardvipshade-match | 4h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 24, 2025 |
| 49570099 | Where is my order? | Closed | Normal | Barbara Herman | — | Garth Dooley | samplesrefundloyalty | 5h | ●Responded | 4/5 | — | — | Jun 2, 2025 | Jun 9, 2025 |