Glen Breitenberg
grover.collins93@hotmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Got there in the end. The chat went in circles for a bit. | 75312096Return after 30-day window | May 18, 2026, 2:29 PM | ||
| 3/5 | Add more clean / fragrance-free filters. | 35205866Return after 30-day window | May 15, 2026, 12:05 AM | ||
| 9/11 | Big fan. Their customer service has saved me more than once. | 40530850Store experience feedback | Apr 19, 2026, 9:25 AM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 52356442Item authenticity concern | Mar 13, 2026, 9:09 AM | ||
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 61367529Allergic reaction concern | Feb 21, 2026, 10:59 AM | ||
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 23700161Restock alert for backorder | Jan 29, 2026, 4:35 PM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 49863023Birthday gift not received | Jan 9, 2026, 5:19 AM | ||
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 73799446Lost package follow-up | Oct 30, 2025, 12:27 PM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 22440865Price match request | Oct 18, 2025, 2:51 PM | ||
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 31061249Missing items in shipment | Sep 14, 2025, 4:07 AM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 13304254Allergic reaction concern | Aug 18, 2025, 4:25 AM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 31086716App login problem | Jul 18, 2025, 10:09 AM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 90595529Return after 30-day window | Jul 7, 2025, 8:02 AM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 44173301Address change after shipping | Jul 2, 2025, 6:13 PM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 25642184Gift card balance question | Jun 13, 2025, 1:17 AM |