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CustomersGlen Breitenberg

Glen Breitenberg

grover.collins93@hotmail.com
Tickets46Responses15
Showing 1 - 46 of 46
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
75312096Return after 30-day windowClosedNormalGlen Breitenberg—Mr. Lonie HudsonPhone
returnsshade-matchgift-card
1d 23h●Responded4/5——May 16, 2026May 25, 2026
35205866Return after 30-day windowClosedNormalGlen Breitenberg—Vilma GusikowskiEmail
gift-cardbopis
2d 14h●Responded3/5——May 10, 2026May 16, 2026
40530850Store experience feedbackClosedNormalGlen Breitenberg—Katrina JohnsEmail
refundbopis
19h●Responded9/11——Apr 17, 2026Apr 25, 2026
62525376BOPIS order cancelled at storePendingHighGlen Breitenberg—Julie HodkiewiczEmail
samples
-—Skipped———Apr 3, 2026-
71515573Lost package follow-upSolvedNormalGlen Breitenberg—Steve O'ConnerEmail
shippingapp
6h○Sent, no reply———Apr 3, 2026-
72043802Influencer code not workingClosedNormalGlen Breitenberg—Miss Amber Hintz Sr.Chat—4h⊘Not fired———Mar 28, 2026Mar 29, 2026
52356442Item authenticity concernSolvedNormalGlen Breitenberg—Eula McKenzieEmail
influencer
3h●Responded4/5——Mar 12, 2026-
16230735Loyalty points not postingPendingNormalGlen Breitenberg—Jacklyn DareEmail
samplesdamagedshipping
-—Skipped———Feb 20, 2026-
61367529Allergic reaction concernSolvedNormalGlen Breitenberg—Kaela FriesenEmail
samplesshade-match
3h●Responded5/5——Feb 19, 2026-
23700161Restock alert for backorderSolvedNormalGlen Breitenberg—Oscar O'HaraEmail
returnsgift-card
6h●Responded3/5——Jan 27, 2026-
26521036Insider tier issueSolvedNormalGlen Breitenberg—Faith HilllChat
damagedinfluencer
23h○Sent, no reply———Jan 26, 2026-
13146442Missing items in shipmentSolvedHighGlen Breitenberg—Steve O'ConnerChat—2d 9h○Sent, no reply———Jan 24, 2026-
30145884App crashes at checkoutOpenNormalGlen Breitenberg—Julie HodkiewiczChat
samplesshipping
-—Skipped———Jan 24, 2026-
29436297Cancel subscription / Auto-replenishSolvedHighGlen Breitenberg—Garth DooleyChat
refund
1h○Sent, no reply———Jan 24, 2026-
82042300Klarna / Afterpay split issueClosedNormalGlen Breitenberg—Steve O'ConnerEmail
sampleswholesalerefund
7d 15h○Sent, no reply———Jan 9, 2026Jan 21, 2026
49863023Birthday gift not receivedSolvedNormalGlen Breitenberg—Mr. Lonie HudsonChat—7h●Responded4/5——Jan 7, 2026-
86405480Loyalty points not postingSolvedHighGlen Breitenberg—Mr. Skyla TrantowEmail—7d 5h○Sent, no reply———Jan 6, 2026-
12733368Birthday gift not receivedSolvedLowGlen Breitenberg—Mr. Eliza Gerhold IVSocial—2h⊘Not fired———Dec 19, 2025-
67196453Address change after shippingSolvedNormalGlen Breitenberg—Julie HodkiewiczPhone
returnsshade-matchbopis
3h○Sent, no reply———Dec 10, 2025-
28929911App crashes at checkoutSolvedNormalGlen Breitenberg—Leonard Waters-HowellEmail
vipinfluencerbopis
23h⊘Not fired———Dec 9, 2025-
77401944Refund not receivedClosedNormalGlen Breitenberg—Dr. Mandy McLaughlinSocial
loyaltygift-card
1h⊘Not fired———Nov 30, 2025Dec 4, 2025
92778812Pro discount enrollmentSolvedNormalGlen Breitenberg—Jacklyn DareEmail
fragrance
4h○Sent, no reply———Nov 26, 2025-
06602917Klarna / Afterpay split issueOpenNormalGlen Breitenberg—Mr. Lonie HudsonChat
app
-—Skipped———Nov 23, 2025-
73799446Lost package follow-upClosedNormalGlen Breitenberg—Leonard Waters-HowellChat—18h●Responded10/11——Oct 29, 2025Oct 31, 2025
22440865Price match requestSolvedNormalGlen Breitenberg—Katrina JohnsEmail
influencer
15h●Responded5/5——Oct 17, 2025-
70125410Address change after shippingSolvedNormalGlen Breitenberg—Amely PacochaChat
shippingwholesale
1d○Sent, no reply———Oct 15, 2025-
95172352Influencer code not workingSolvedLowGlen Breitenberg—Tommy KuvalisEmail—6d 20h⊘Not fired———Oct 1, 2025-
38052898Insider tier issuePendingNormalGlen Breitenberg—Faith HilllEmail
gift-card
-—Skipped———Sep 30, 2025-
91200093Influencer code not workingSolvedLowGlen Breitenberg—Lily RaynorEmail—3d 16h○Sent, no reply———Sep 22, 2025-
61635399Birthday gift not receivedClosedLowGlen Breitenberg—Vilma GusikowskiEmail
refundapployalty
5h○Sent, no reply———Sep 17, 2025Sep 20, 2025
31061249Missing items in shipmentSolvedNormalGlen Breitenberg—Yazmin JastEmail
fragrance
1h●Responded3/5——Sep 13, 2025-
04882384Foundation match helpClosedNormalGlen Breitenberg—Tommy KuvalisChat—9d 14h⊘Not fired———Aug 25, 2025Sep 9, 2025
85148417App login problemSolvedNormalGlen Breitenberg—Oscar O'HaraEmail
apprefundsamples
22h○Sent, no reply———Aug 19, 2025-
13304254Allergic reaction concernClosedNormalGlen Breitenberg—Jacklyn DarePhone
loyaltyfragrancewholesale
11h●Responded5/5——Aug 16, 2025Aug 23, 2025
55443781Foundation match helpSolvedNormalGlen Breitenberg—Julie HodkiewiczEmail
samplesapployalty
23h○Sent, no reply———Aug 11, 2025-
68850497BOPIS order cancelled at storeSolvedHighGlen Breitenberg—Tommy KuvalisEmail—2d 3h⊘Not fired———Jul 19, 2025-
44669359Missing items in shipmentPendingNormalGlen Breitenberg—Miss Amber Hintz Sr.Chat
wholesalesamples
-—Skipped———Jul 18, 2025-
31086716App login problemSolvedNormalGlen Breitenberg—Yazmin JastChat—5h●Responded5/5——Jul 16, 2025-
67349091Missing samples in orderOpenNormalGlen Breitenberg—Darryl JacobiChat
shade-matchgift-card
-—Skipped———Jul 16, 2025-
29678877Price match requestPendingLowGlen Breitenberg—Kaela FriesenChat
appinfluencerreturns
-—Skipped———Jul 7, 2025-
90595529Return after 30-day windowClosedNormalGlen Breitenberg—Mr. Skyla TrantowEmail
bopissamplesgift-card
14h●Responded5/5——Jul 5, 2025Jul 11, 2025
44173301Address change after shippingSolvedHighGlen Breitenberg—Tommy KuvalisEmail
loyaltyvip
1d 10h●Responded4/5——Jun 30, 2025-
46499655Klarna / Afterpay split issueClosedLowGlen Breitenberg—Jacklyn DareEmail
damaged
1d 15h○Sent, no reply———Jun 27, 2025Jul 6, 2025
25642184Gift card balance questionSolvedHighGlen Breitenberg—Oscar O'HaraChat
shade-matchloyaltyreturns
12h●Responded4/5——Jun 10, 2025-
71880792Klarna / Afterpay split issueSolvedNormalGlen Breitenberg—Steve O'ConnerChat
bopisshade-matchrefund
12h○Sent, no reply———Jun 3, 2025-
12053081Store experience feedbackClosedHighGlen Breitenberg—Mr. Cade SengerEmail
gift-cardloyalty
2d 19h⊘Not fired———May 28, 2025Jun 6, 2025
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Properties

Customer
Name
Glen Breitenberg
Email
grover.collins93@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
11,445
Lifetime spend
1,627
Last purchase
Mar 20, 2026
Skin tone
medium
Foundation shade
36W
Skin concerns
dullness, dark-circles, hyperpigmentation
Allergies / restrictions
—
Favorite brands
Estée Lauder
YTD spend
3,601
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
320
Total orders
9
Preferred category
skincare
Tickets
Tickets
46
Last seen
May 16, 2026
Responses
Avg rating
4.87